Tìm kiếm vị trí toàn thời gian trong ngành dịch vụ khách hàng | Nữ Thạch Thất – Hà Nội
Giới thiệu về ứng viên
Customer service, teamwork, communication, problem solving, flexibility, adaptability, negotiation, public speaking, hospitality, tourism management, client relations …
● KINH NGHIỆM LÀM VIỆC
○ Grand Plaza Hanoi Hotel
• Floor service professional
• Always observe, greet and care for customers in the arranged work area
• Provide timely, accurate customer services in a friendly and professional manner
• Support and help other members to best meet customer needs
• Provide information for customers to know and attract new customers
• Comply with other tasks directed by supervisor
○ Diamond Communication
• Customer service
• Direct call center, customer service, consulting to answer questions of Viettel customers
• Consulting, supporting, answering information about the field of mobile telecommunications: sims, cards and problems when using Viettel mobile network and promotions for customers
● HỌC VẤN
○ Cử nhân Quản trị Du lịch và Lữ hành
• Degree classification: Good
● KỸ NĂNG
○ Communication skills
○ Flexibility/adaptability
○ Problem solving
○ Negotiation
○ Public speaking
○ Teamwork/collaboration skills
● SỞ THÍCH
○ Reading book
○ Travel
● CHỨNG CHỈ
○ 2023: TOEIC 700
○ 2022: IELTS 6.0
