Quản lý tài năng, chuyên gia phát triển tổ chức và dịch vụ khách hàng | Nam D.8 – HCMC

Quản lý, Lãnh đạo, Phát triển tổ chức, Đàm phán, Quản lý ngân sách, Dịch vụ khách hàng, Tối ưu hóa quy trình, Đội ngũ bán hàng, Quan hệ khách hàng, Đào tạo nhân viên, Chiến lược kinh doanh, Phân tích dữ liệu …

Vinh Phan (+84)

Vice Director
15, Vo Van Kiet, Ward 16,
D.8, HCMC

**WORK ATTITUDES OVERVIEW**
– Encouraging Manager and Analytical Problem-Solver
– Talents for Team Building, Leading and Motivating
– Excellent Customer Relations Aptitude and Relationship-Building Skills
– Strong Leader and Problem-Solver
– Dedicated to Streamlining Operations to Decrease Costs
– Promote Organizational Efficiency
– Uses Independent Decision-Making Skills and Sound Judgment
– Positively Impact Company Success
– Multi-Tasking Manager
– Well-Known for Creating Positive Workplace Culture
– High-Performing Teams
– Demonstrated Service Expertise
– Competitive Offerings, Pricing and Market Positioning

**SKILLS**
– Company Guidelines, Rules and Regulations
– Customer Satisfaction
– Business Operations
– Special Events Planning
– Project Management
– Supervision
– Negotiation
– Organizational Development
– Networking
– Budget Management
– People Management

**WORK HISTORY**

**VICE DIRECTOR, 07/2017 – 01/2023**
P.S.V TRAVEL JSC – HCMC
– Evaluated Scripts to Identify Creative Strategies and Resource Needs
– Reduced Waste and Pursued Revenue Development Strategies
– Kept Department Aligned with Sales and Profit Targets
– Established Performance Goals for Employees
– Provided Feedback on Methods for Reaching Those Milestones
– Set Aggressive Targets for Employees
– Drove Company Success and Strengthened Motivation
– Recruited, Interviewed and Hired Employees
– Implemented Mentoring Program to Promote Positive Feedback and Engagement
– Maintained Positive Customer Relations
– Addressed Problems Head-On and Implemented Successful Corrective Actions

**VISUAL MERCHANDISER & SA MANAGER, 08/2011 – 06/2017**
LOUIS VUITTON VN LTD – HCMC
– Negotiated a Three-Year Deal with a Projected Sales Uplift of 120%
– Introduced a Social Selling Process for the Sales and Marketing Team
– Oversaw Performance of Supplier Base
– Achieved Cost Savings of 13%
– Influenced Internal Stakeholders
– Managed Customer Service Initiatives
– Developed Promotional Materials
– Increased New Customer Pipeline by 45%
– Collaborated with Production Teams on New Product Development and Marketing
– Grew the Sales Team from 8 to 15 People
– Developed Three New Team Leaders
– Created Analytical Dashboard for Business Visibility of All Sales Metrics