Quản lý cửa hàng và bếp phó điều hành | Nữ Đống Đa – Hà Nội

Store Manager, Assistant Executive Chef, Hospitality, Food and Beverage, Inventory Management, Staff Training …

● KINH NGHIỆM LÀM VIỆC

○ Sofitel Legend Metropole

• Store Manager cum Assistant Executive Chef
• Hired, trained and coached 25 staff members on customer service skills, hygiene knowledge and health and safety standard
• Implemented a revised inventory system focused on storage conditions and ordering techniques, resulting in a 5% decrease in losses incurred by food waste
• Monitor and manage the outlet operation
• Cost and quality control
• Reach target every month in order to control expenses

○ Anova Feed

• Purchaser officer
• Support operation when needs
• Keep up to date on company’s needs in order to order supplies when they are necessary
• Perform comparison-shopping and negotiation to secure lower price on material the company needs

○ Peninsula Excelsior Hotel

• Trainee Management
• Understanding about operation in housekeeping department
• Control Mini bar and consumption
• Prepare report and communication with management about offered prices on product to obtain final approval for purchase

○ Hanoi Backpacker Hostel

• Receptionist
• Monitor and manage the outlet operation day by day
• Follow SOP, hygiene, HACCP standard

○ Laguna Lang Co

• Chief Steward
• Hire, train and develop staff of all ages and background
• Reduce 10% breakage cost yearly

○ Seafood International Market and Restaurant

• Customer service
• Take good care of customer
• Taking order and reservation

● KỸ NĂNG NỔI BẬT

○ Operation Managing

• Good planning: Goal setting, Mind-mapping, research, forecasting, making schedules

○ Computer skill

• MS. Word, MS. Excel, MS. PowerPoint, etc.

○ Good Organizing

• Time management, multi-tasking, Negotiating, Delegating

○ Good Communicating

• Public speaking, Active listening, Constructive feedback

● THÔNG TIN LIÊN HỆ

○ Cell: (+84)

○ Email:

○ Địa chỉ: 5 Lang Ha, Ha Noi

● THAM CHIẾU

○ Raphael Kimono: Executive Chef – Sofitel Legend Metropole Hanoi. Tel: (+84)

○ Ms. Vân Hương: HR Manager – Sofitel Legend Metropole Hanoi. Tel: (+84)

● ĐÀO TẠO

○ University of Social Sciences and Humanities – Hanoi National University

• Distinction Degree of Tourism and Travel Management, Faculty of Tourism Studies and Hospitality Management

• 2007 – 2011

○ ANLEE HOME COMPANY

• Develop and organize in-house training program

• 11/2016 – 7/2017