Nhân viên có kinh nghiệm trong quản lý và dịch vụ khách hàng | Nữ | 1975 | Quận 5 – Hồ Chí Minh

Quản trị, Kế toán, Dịch vụ Khách hàng, Hỗ trợ Giáo dục, Giao tiếp, Tiếng Anh …

Họ và Tên: Tran Thi Hoang Oanh
Email: [Địa chỉ email]
Chỗ Ở Hiện Tại: 155 Nguyen Chi Thanh, Ward 9, District 5, Hồ Chí Minh, Việt Nam
Điện Thoại: [Số điện thoại]
Ngày Sinh: 23/07/1975
Giới Tính: Nữ
Tình Trạng Hôn Nhân: Độc thân

**Mục Tiêu Nghề Nghiệp**
– Accomplished, achievement-driven and result-oriented. Graduated from the Economic University HCMC in 1998, I am willing to work as an Administrator/ Customer Service/ Accountant.
– Eager to contribute, to learn, to work, to delight my superiors and serve my clients/colleagues, while maintaining organizational values and standards.
– Self-motivated as I find meaning and purpose in being a contributing team member.
– Desire to improve myself and further my education while making a difference.
– Willing to travel and/or work overtime to meet assignment objectives.

**Kinh Nghiệm Làm Việc**
**From 2015 – 2016:**
**Academic Assistant at Compass**
– The process of preparing paper records:
– Preparation of documents for teachers and translation.
– Preparation of teaching materials for teachers: preparing curricula, textbooks, class records, flash cards.
– Support for Teachers:
– Provides information on teacher training programs, accommodation, etc.
– Supports teachers at the school, acting as a bridge of communication between foreign teachers and schools.
– Manages the time, behavior, and teaching of foreign teachers.
– Information from the school:
– Subscribes to the mid-term exam schedule, inspection schedule, and holiday calendars.
– Monthly report on classroom and teacher situations.
– Feedback and process information from teachers:
– Resolves issues relating to students, tutors, and teachers.
– Prepares documents for teachers and informs them on holiday schedules.
– Extracurricular activities:
– Organizes English club management at schools.

**From 2013 – 2015:**
**Sales Administrator at Phuc Long**
– Maintained cordial relations with customers through effective communication.
– Productively followed up on payments from customers.
– Provided import status from the system to sales personnel.
– Regular payment follow-up with customers.
– Any other work assigned by the business line manager.

**From 2010 – 2012:**
**General Accountant cum Administrator at VTM Vietnam**
1) As General Accountant:
– Managed accounts receivable and payable.
– Prepared VAT reports for the tax department.
– Processed monthly payroll.
– Advised customers on effective accounting usage.
– Provided ongoing strategies on budget plans and cost reductions.
– Communicated effectively between internal departments, clients, and partners.
2) As Administrator:
– Responsible for office administration and daily operation support.
– Arranged internal workshops and managed human resources.
– Monitored the operation of all devices and conducted preliminary diagnosis and maintenance.

**From 2000 – 2009:**
**Accountant cum Customer Service Officer at Kings Harmony International**
1) Payment Accountant:
– Controlled receipts and expenses in the office.
– Contacted banks for money transfers.
– Provided pay sheets and submitted personal income tax lists.
– Followed up on customer invoices and debts.
2) Customer Service:
– Solved complaints and inquiries from customers.
– Acted as the first point of contact for customer inquiries.
– Undertook administration duties related to new contracts.

**From 1998-1999:**
**Accountant at Bitas**
– Controlled expenses and debts at clients’ stores in Can Tho, Ha Noi, and HCMC.

**Học Vấn & Bằng Cấp**
– Economic University, Ho Chi Minh City (1994 – 1998). Bachelor Degree.
– Military Medical School No.2 (2013 – 2015): Intermediate Professional Education Diploma.
– English: IELTS Academic: 5.5 – British Council.
– Certificate of English: Level C.
– Certificate of Computer: Level A.
– Certificate of Chief Accountant.

**QUALITIES AND CHARACTERISTICS**
– Youthful yet mature, willing to learn and grow.
– Dynamic personality that inspires people.
– Excellent negotiation and computer skills.
– Mature leadership, interpersonal, planning, and communication abilities.
– Fluency in English.

**INTERESTS**
– Helping and caring for people.
– Listening and understanding people’s concerns.
– Strong interest in Math, Science, and administration tasks.
– Traveling, reading, listening to music, swimming, and watching movies.

**Kỹ Năng Nổi Bật**
– Communication skills.
– Fluent in English.
– Interpersonal skills.
– Computer skills.
– Interest in continual learning.
– Analytical skills.
– Leadership skills.
– Negotiation and joint decision-making.

**Người Tham Khảo**
– Mr. Trần Thanh Đạt, Doctor at Ba Ria Hospital, Mobile: 091.3.637.248
– Ms. Hồ Thị Hòa Bình, Doctor at Binh Dan Hospital, Mobile: 090.5.775.660