Chuyên viên Telesales với kinh nghiệm và kỹ năng giao tiếp tốt | Nữ Tan Binh – Ho Chi Minh City

Telesales, Customer Service, Sales Administration, Market Research, Business Administration, Communication Skills, Data Analysis, Client Relationship, English Proficiency, Office Software, Team Support, Problem Solving …

MAI LE HOANG CAM

24 Van Chung Street, Ward 13, Tan Binh District, Ho Chi Minh City
Phone:

OBJECTIVE
– Seeking office hours position as Telesales Officer that combines my experience and my degree in Business Administration.

EDUCATION
– BBA at Bristol University – HUTECH University, Ho Chi Minh City, Graduate 2015

WORK EXPERIENCE
– Researcher
HUTECH University, Ho Chi Minh City
March 2015
• Searched information in library and Internet to analyze data for academic studies
• Conducted research about market, management, and finance to test hypotheses

– Sales Person and Customer Service
Apax English
July 2015 – April 2017
• Counseled program details (time, location, curriculum, costs) and answered questions for parents
• Managed student records (entry scores, student codes, tuition fees, attendance, notifications)
• Set up customer service calls
• Handled difficult customer issues
• Maintained customer demands and built strong client relationships

– Sales Admin
DKSH
May 2017 – July 2018
• Supported team leader with order progress
• Provided customer care
• Filtered customer data

– Sales Admin
Nokia
July 2018 – December 2018
• Supported team leader and sales staff
• Prepared weekly reports
• Managed warehouse operations
• Assisted with event support

COMMUNICATION SKILLS
– Work well with various types of customers
– Fluent in written and spoken English
– Proficient in basic office software (Microsoft Word, Excel, PowerPoint, Internet)
– Able to adapt to foreign cultures
– Capable of making presentations to groups of 15 to 50 people
– Able to handle working under pressure

REFERENCE LIST
– Assoc. Prof. Dr. Phan Dinh Nguyen
HUTECH University

– Nguyen Thuy Tran, Lecturer
HUTECH University