Chuyên viên dịch vụ khách hàng với kinh nghiệm đa dạng | Nữ | 1994 | Nha Be – Ho Chi Minh City

Customer Service, Receptionist, Sales, Administrative Support, B.A in Business Administration, English Proficiency, Communication Skills, Teamwork, Problem Solving, Time Management, Microsoft Office, Volunteer Experience …

Pham Hoang Yen Nhi
Date of Birth: 28 September 1994
443/1/2 Huynh Tan Phat Street, Quarter 7, Nha Be District, Ho Chi Minh City.
Mobile:
Email:

**Objective**
– To Find a Challenge Position Working in Professional and Dynamic Environment.

**Education**
– University of People, Online American University
– Currently Pursuing a B.A for Business Administration
– Certification Office Clerk and Assistant to Director, 2016
– IELTS 6.0, 2015
– Pronunciation Course, SONUS Vietnam, 2014
– Computer Skills, University of Science, Ho Chi Minh, 2014
– High School Diploma, 2012

**Professional Experience**
– **Receptionist, Customer Service, Sales and Administrative Staff**
Pearl Service Apartments, Thao Dien Ward, 2016 – Present
– Provide Customer Service Support to Residents at Busy Residence Catering to Westerners
– Prepare Monthly Bills
– Act as an Intermediary Between Clients and Vendors
– Provide Assistance with Maintenance Issues
– Assist Real Estate Agent’s Other Properties at Tropic Garden, Vinhome, and Saigon Pearl
– Look for Potential Customers
– Assist Accountant with Monthly Accounts and Recruitment

– **Receptionist, Customer Service, Sales and Administrative Staff**
Thien Ha Hotel and Apartment, District 7, 2015-2016
– Provided Customer Service Support to Hotel and Apartment Guests
– Managed Checking In/Out Process
– Booked Airlines/Hotel Tickets
– Assisted Accountant with Monthly Accounts and Recruitment

– **Sales & Customer Service**
May Restaurant & Bar, District 1, 2013-2015
– Greeted Guests and Provided Customer Service Support

**Skills**
– Fluent in English
– Exceptional Customer Service
– Level A Computer Skills

**Volunteer Work**
– English Tutor to Children
– References Available on Request