Chuyên viên dịch vụ khách hàng trong lĩnh vực y tế | Nam | 1989 | Chưa phân loại
Giới thiệu về ứng viên
Biotechnology, Food Technology, Customer Service, Front Desk, Patient Registration, Insurance Handling …
**Education**
– **2007-2012**
**International University**
**Vietnam National University HCMC**
– **Major:** Biotechnology
– **Minor:** Food Technology
– **GPA:** 70.4/100
**Experience**
– **Sep 2014 – Sep 2015**
**SGS Vietnam**
**Customer Service – Food Lab**
– Receive & Register Sample, Consultant Lab Services via Telephone or Email
– Prepare Documents (Quotation, Report, Inspection Procedure, …)
– **Sep 2015 – Present**
**Victoria Healthcare**
**Front Desk (Sep 2015 – May 2017)**
– Greet Patients and Visitors
– Register New Patients and Update Existing Patient Demographics
– Comfort Patients by Anticipating Patients’ Anxieties; Answering Patients’ Questions; Maintaining the Reception Area
– Keep Medical Office Supplies Adequately Stocked
**Cashier cum Insurance Handlers (Jun 2017 – Present)**
– Perform Cashier Related Functions like Posting Charges to Patient Accounts
– Contact Insurance Claim Centers for Confirmation for Direct Billing Cases, Explain Patient’s Insured Benefits, Handle Patient’s Complaints.
**Skills**
– Handle Client Queries, Complaints
– Handle Internal Query on Order Status
– Monthly/Weekly Summary for Account Handling
– Follow Debt
