Chuyên viên dịch vụ khách hàng trong lĩnh vực logistics | Nữ | 1995 | District 8 – Ho Chi Minh City
Giới thiệu về ứng viên
Customer Service, Logistics, Foreign Trade, Problem Solving, Communication, Teamwork …
TRAN THI NGUYET HONG
EDUCATION
– University of Economics Ho Chi Minh City
– Sep 2013 – Jul 2017
– Major: Foreign Trade
– Cumulative GPA: 8.32
EXPERIENCE
– Dec 2016 to May 2017:
– Customer Service Staff in CTG Logistics
– Get container-booking schedules from customers, contact shipping lines to request booking.
– Follow-up on shipments until shipment completed.
– Support & advise customers to lead to optimal solutions; shoot troubles & arisen problems.
– Maintain good customer service relationship with customers.
– Jun 2017 to May 2019:
– Customer Service Staff in Sinokor (Vietnam) Co., Ltd
– Check & control space on own or partner’s vessels, release booking confirmation to customers.
– Consult customers to use the company’s services, maintain good relationship with customers.
– Follow schedule sailing, berthing window; advise Delay notice to customers (if any).
– Support & solve unexpected problems with customers (if any).
SKILLS
– Teamwork
– Presentation
– Communication
– Problem-solving
CERTIFICATE
– 2007: Informatics Certificate Level A – University Of Science Ho Chi Minh City
– Oct 2016: Export-Import English – Customs Certificate – UEH
– Dec 2016: TOEIC 660 – IIG Vietnam
HOBBIES
– Enthusiastic, friendly, careful
– Hardworking, can work under pressure
– Responsible, eager to learn and work.
