Chuyên viên dịch vụ khách hàng tận tâm, có kinh nghiệm đa dạng | Nữ | 1992 | Quận 4 – Hồ Chí Minh

Customer Service, Communication, Organization, Teamwork, Sales Assistance, Problem Solving …

NGUYEN THI THANH TUYEN

OBJECTIVE
– As a Dedicated, Dependable and Cautious Individual, I am Often Recognized for My Ability and Commitment by Highly Respected Companies.
– I Handle Multiple Tasks and Work Well Under Pressure.
– Looking for a Position that I Could Utilize All My Skills and Experience to the Benefits of the Company.

WORK EXPERIENCE

– Customer Service Officer
– Victoria Healthcare Medical Development
– July 2015 – Present
– Welcome and Consult Patients to Undergo Services at Clinic
– Receive and Handle Complaints Assigned in Order to Ensure All Complaints are Handled Proactively and Properly
– Settle All Bills for Payment Accurately and Support Direct-Billing Service for Out-Patient with Local and International Insurance
– Coordinate with Relevant Departments to Smooth the Workflow
– Organize and Process Orders via Email and Phone
– Check Data for Accuracy in Orders and Invoices

– Sales Assistant
– Huong Nga Fine Arts
– March 2014 – May 2015
– Greet and Serve Customers
– Introduce and Answer Any Queries Related to Products
– Help Keep the Shop Tidy and Clean
– Support Sales Manager to Export Products in Domestic and International Trade
– Maintain Relationship Between Customers and Company, Treating Customers Courteously

QUOTE IN LIFE
– Where There is a Will, There is a Way.
– You Only Live Once, but if You Do Right, Once is Enough.

CERTIFICATION
– The Degree of Associate in Finance Banking in 2013
– International Certification TOEIC 525 in 2013
– Intermediate Level B Examination in Computer Science in 2013
– The Degree of Bachelor in English Linguistics and Literature in 2016