Chuyên viên chất lượng dịch vụ với kinh nghiệm trong ngành thủy sản. | Nữ | 1995 | Dien Khanh – Khanh Hoa

Fish Pathology, Customer Service, Quality Assurance, Communication Skills, Problem Solving, Teamwork …

**Ho Thi Hong Ha**
**Date of Birth:** January 14, 1995
**Gender:** Female
**Phone:**
**Email:**
**Address:** Dien Khanh – Khanh Hoa, Vietnam

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**OBJECTIVE**
– Take advantage of my education and work experience.
– Develop myself and contribute to your company.

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**EDUCATION**
**September 2014 – July 2018**
**Nha Trang University**
**Major:** Fish Pathology
– Detect, Diagnose and Treat Diseases in Aquaculture.
– Develop and Implement Disease Prevention Plans in Aquaculture Facilities.

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**WORK EXPERIENCE**
**October 2017 – August 2020**
**LIVINcollective Nha Trang**
**Position:** Waitress
– Uplift the Dining Experience for Customers with Good Service.
– Communicate Effectively with Teammates.

**March 2021 – May 2023**
**SAMJIN LCD (SuZhou)**
**Position:** Customer Service Quality Assurance at Samsung Factory
– Check the Quantity and Quality of Goods.
– Follow Up the Process of Assembling Raw Materials and Handle Problems with Customers at Samsung’s Factory in Vietnam.
– Join and Interpret with Boss to Solve Problems and Offer Solutions.
– Report Problems to Superior to Improve the Quality of Materials.

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**ACTIVITIES**
**2015 – 2020**
**We Act for Animals (WAFA)**
– A Non-Profit and Voluntary Animal Rescue Organization in Nha Trang City, Khanh Hoa, Vietnam.
– Volunteer Activities:
– Rescue Dogs and Cats in Danger and Find Them New Loving Homes.
– Change Local Perceptions About Animals and Inform About Animal Welfare.

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**SKILLS**
– **Languages:** English & Chinese (Intermediate)
– **Computer Skills:** Word, Excel, PowerPoint (Intermediate)

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**INTERESTS**
– Watching Movies
– Loving Food and Animals

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**REFERENCES**
– **Mr. Kane Ho**
Director of LIVINcollective
Email:
Mobile:

– **Mr. Jeason**
Director of SAMJIN LCD
Email: