Chuyên viên chăm sóc khách hàng dày dạn kinh nghiệm trong ngành tài chính | Nữ Bình Tân – TP.HCM
Giới thiệu về ứng viên
Customer Care, Banking Administration, Financial Services, Problem-Solving, Project Management, Communication Skills, Invoicing, Accounting Records, Client Relations, Team Collaboration, Reporting …
L E T H I C A M H A
S U P E R V I S O R P R O F I L E
– I am a qualified and professional customer care with more than ten years of experience in Banking administration and financial services industry.
– Strong creative and analytical teams.
S K I L L S
– Customer Care
– Problem-Solving
– Project Management
– Strong Communication
E X P E R I E N C E
– Customer Care Supervisor
– Oceanbank
– 2011 – Present
– Review, check, issue and send invoices to clients.
– Issue debit and credit memos and statements to customers upon request.
– Proceed with invoice adjustments or cancellations in compliance with tax regulations or decrees related to E-invoices, and respond to client concerns.
– Work closely with other employees within the same or across other departments in relation to billing management.
– Update accounting records with new payments, balances, customer information, etc.
– Send reminders for payments and contact clients when needed.
– Complete reports and present to managers on a scheduled basis.
E D U C A T I O N
– Bachelor of Administration
– Lotus University
– 2006 – 2011
