Chuyên gia quản lý với 7 năm kinh nghiệm trong lĩnh vực dịch vụ khách hàng. | Nữ | 1992 | Huyện – Hồ Chí Minh

Quản lý, Dịch vụ khách hàng, Đàm phán, Đào tạo, Kinh nghiệm, Hợp đồng kinh tế, Giải quyết vấn đề …

**Họ và Tên:** Ho Chau Luan
**Email:** [Địa chỉ email]
**Chổ Ở Hiện Tại:** Truong Tho, Hồ Chí Minh, Việt Nam
**Điện Thoại:** [Số điện thoại]
**Ngày Sinh:** 16/01/1992
**Giới Tính:** Nữ
**Tình Trạng Hôn Nhân:** Đã kết hôn

**Thông Tin Nghề Nghiệp**
– **Công Việc Gần Đây:** Assistant General Director
– **Mức Độ Quan Tâm:** 7 năm
– **Bằng Cấp Cao Nhất:** Đại học
– **Cấp Bậc Hiện Tại:** Quản lý
– **Ngoại Ngữ:** Tiếng Anh – Trung cấp
– **Vị Trí Mong Muốn:** Assistant Director
– **Mức Lương Mong Muốn:** 800 – 1,000 USD
– **Cấp Bậc Mong Muốn:** Quản lý
– **Hình thức:** [Hình thức]
– **Ngành Nghề Mong Muốn:** Dịch vụ khách hàng
– **Ngành Nghề Mong Muốn Khác:** Quản lý điều hành, Thu mua / Vật tư
– **Nơi Làm Việc Mong Muốn:** Hồ Chí Minh, Cần Thơ, Vĩnh Long

**Mục Tiêu Nghề Nghiệp**
– Looking forward to working in a challenging environment so that I can show all my abilities and qualities. From there, I perfect myself so that after 5 years I will start my own project. Always Challenging – Always Accomplished.

**Kinh Nghiệm Làm Việc**
– **Assistant General Director**
PEDACO Green Environment Joint Stock Company
7/2020 – Hiện tại
– Advising and resolving internal and external issues for the Board of Directors.
– Acting as the liaison between the Board of Directors and the Chairman of the Board of Directors, between the Factory and the Board of Directors.
– Participating in meetings with agencies and departments on behalf of the Company.
– In charge of economic contracts; participating in negotiations of economic contracts.
– Supporting the implementation of bidding documents, environmental reports, and other legal proceedings.
– Executing the plan for the Representative Office and the factory.
– Performing secretarial work in periodic briefings, General Meeting of Shareholders, and Board of Directors.

– **Assistant General Director**
DA LOC TRADE – CONSTRUCTION JOINT STOCK COMPANY
11/2018 – 7/2020
– Directly participated in the successful negotiation of the transfer of a project worth nearly 200 billion VND.
– Advising and resolving internal and external issues for the Board of Directors.
– Acting as the liaison between the Board of Directors and the Chairman of the Board of Directors, between the Factory and the Board of Directors.
– Participating in meetings with agencies and departments on behalf of the Company.
– In charge of economic contracts; participating in negotiations of economic contracts.
– Supporting the implementation of bidding documents, environmental reports, and other legal proceedings.
– Executing the plan for the Representative Office and the factory.
– Performing secretarial work in periodic briefings, General Meeting of Shareholders, and Board of Directors.

– **Store Manager – Business Department/ Training Specialist**
KhoeDep
5/2017 – 8/2018
– Selling goods for Foreigners and Vietnamese at the Store.
– Responsible for store sales, achieving sales target for 6 consecutive months (rewarding the fourth quarter of 2017 and the first quarter of 2018).
– Planning sales according to promotion programs and shopping seasons.
– Training new staff: responsible for training 90% of personnel for the system of 16 stores in Ho Chi Minh City.
– Advising the Board of Directors and HR department about staffing.
– Empowered transfer of personnel to support in the system of 16 stores in Ho Chi Minh City and 3 stores in Can Tho.
– Employee management: ensuring the sales staff is always the best, in accordance with company rules and achieving monthly personal sales, with stable salary from 8 million to 10 million VND.
– Goods management: arranging goods in storage according to FIFO rules, conducting periodic inventory, and ordering every week.
– Planning customer service: making a Loyalty Customer list for care and maintaining contact.
– Making business trips to provinces for new store openings.
– Leading the team in trade exhibitions usually held at SECC (Saigon Exhibition and Convention Center).

**Học Vấn & Bằng Cấp**
– **The University of Economic Ho Chi Minh City**
6/2014
– GPA: 7.68/10
– Honors & Awards: Study Encouragement Scholarship in 2012 – 2013 (three times); “Trần Đại Nghĩa – Vĩnh Long” scholarship in 2012.

**Kỹ Năng Nổi Bật**
– Training
– Management
– Negotiation
– Handle situations

**Người Tham Khảo**
– Mr. Nguyen Hoai Nam – Chairman of the Board, PEDACO Green Environment Joint Stock Company
– Mrs. Pham Nguyen Nhu Uyen – HR Manager, DA LOC TRADE – CONSTRUCTION JOINT STOCK COMPANY