Chuyên gia dịch vụ khách hàng và quản lý bán hàng | Nữ | 1996 | 7 – Hồ Chí Minh
Giới thiệu về ứng viên
Customer Service, Sales Management, Cash Flow, Team Leadership, POS System, Communication Skills …
**PROFILE**
– Possess Excellent Customer Service, Sales, and Communication Skills
– Professional, Full Energy, and Able to Work Under High Pressure
– Seeking to Continue My Career with an Organization to Utilize My Management, Supervision & Administrative Skills for Mutual Growth and Success
**PHAN THI MY TRANG**
**EXPERIENCE**
**1/2017 – Present**
**Leader Cashier**
**Fashion One**
– **Store Information:**
– DELALA Department Store – 3,100m²
– Citiland Shopping Center District 7, Ho Chi Minh City
– Business Type: Credit, Consignment
– Brands: 140+
– Store Size: 100+ Staff
– **Report to:** Store Manager
– **Job Description:**
– Monitor Store Cash Flow Mapping with Sales Report Every Month
– Ensure Security for Company Cash and Manage Customer Service at Cashdesk
– Call Customers to Encourage Return Visits for New Shipments and Promotions
– Manage and Arrange Duty Roster for Whole Cashier Team
– Manage Payments for All Suppliers (Contracts, Orders, Payments)
– Compute and Follow Up Monthly Sales Reports for All Vendors and Consignment
– Prepare Reports for Store Manager
**11/2017 – 4/2019**
**Key Staff**
**Robins**
– **Store Information:**
– Robins Department Store – 10,000m²
– Crescent Mall Shopping Center
– **Department:** Cosmetic
– **Report to:** Department Manager
– **Job Description:**
– Lead Sales Staff to Follow Up Store Duties and Achieve Sales Targets
– Manage Customer Service and Mentor New Cashiers
– Key User Training for POS System
– Coordinate Store and Support Office to Resolve Issues
– Solve Customer Feedback and Problems
**ACHIEVEMENTS**
– Promoted from Sales Staff to Management Leader Cashier (Manage Cash for Whole Store)
**HIGHLIGHTS**
– Leadership
– Communication
– Collaboration
– Critical Thinking
– Project Management
– People Management Skills
– Negotiation Skills
– Proactive & Full Energy
**REFERENCE**
– Elle Pham – Operation Manager
– Thao Pham – Recruiter Manager
**THANK YOU FOR YOUR INTEREST!**
