Chuyên viên dịch vụ khách hàng tận tâm và chuyên nghiệp | Nữ | 1990 | Quận 12 – TP.HCM
Giới thiệu về ứng viên
Receptionist, Customer Service, Administration, Communication, English, Reporting …
CURRICULUM VITAE
**Name:** Le Thi Tu Trinh
**Address:** 439/4/1, Tan Thoi Hiep street, Tan Thoi Hiep ward, district 12
**Mobile:**
**Email:**
**Nationality:** Vietnamese
**Date of birth:** 26 January 1990
**Profile**
– A Highly Motivated, Honest, Friendly and Careful in Work
**Education**
– **1997 – 2008:** Tan Binh High School
– Baccalaureate
– **2008 – 2011:** Marketing University
– Associate Degree, Major in English
**Employment**
– **2012 – 2013:** Teaching at Children’s House and Foreign Schools (01 Year)
– **May 2014 – Jan 2019:** Receptionist and Customer Service at Truong Long Auto (5 Years)
– Receiving the Incoming and Outgoing Calls and Transfer Them to the Relevant People
– Scanning, Faxing, and Photocopying Documents According to Department’s Requirement
– Serving Customers (Tea, Coffee, etc.) While They Are Waiting
– Taking Care of Customers After Using Company’s Service; Making Follow-Up Calls and Receiving Hotline Calls
– Resolving Customer Complaints or Requirements as Soon as Possible
– Making Reports for CEO About Customer Satisfaction (Weekly, Monthly)
– Performing Other Tasks Required by the CEO
– **Oct 2019 – Feb 2020:** Admin for Export Staff at Foreign Company (5 Months)
– Updating PO on the SGR System
– Following Changes of PO (Colors, Quantity, Size, etc.)
– Preparing Packing List for Exporting to Korea, Forever 21, Canada, Bonded
– Calculating CBM, Net W, Gross W in the Packing List
– Making the Schedule of Export List for the Next Week with Total CBM (Preparing for Booking)
– Daily Contact with Cartons Department; Adjusting to Buyer Changes in Carton Size
– Following the Process of the Sewing Line Combined with Final Department for Finalization
– Making Payment Debit for Shipping Company at Month End
– Updating Debit on the SGR System
**Skills**
– Computer Literacy
– MS Office
– Communication Skills
**Interests**
– Reading Newspaper
– Eating
– Cycling
**Reference Available on Request**
