Chuyên viên bán hàng với kinh nghiệm chăm sóc khách hàng | Nam | 2000 | Gò Vấp – Hồ Chí Minh

Sales, Customer Service, Digital Marketing, Japanese Linguistics, Telesales, Database Management …

Nhi Lã
October 26th, 2000
Gò Vấp, HCMC

**EDUCATION**
– **University of Economics & Finance (UEF)**
– Japanese Linguistics Bachelor
– Digital Marketing Certificate
– Informatics Certificate

**EXPERIENCE**
– **Nam Khương Real Estate Company**
– **Sales Agent** (Feb 2022 – Present)
– Telesales and look for new customers
– Take care and give customers information about company’s products
– Organize and take customers to field trip
– Actively build customer database and look for new customer source

– **Viettel Telecom**
– **Customer Service Volunteer** (Mar 2021 – Feb 2022)
– Manage and answer external phone calls
– Identify customers’ needs, clarify information and provide solutions
– Introduce and explain products and services to customers
– Seize opportunities to upsell products and services

**SKILLS**
– Microsoft Office (Word, Excel, PowerPoint,…) – 90%
– Presentation – 85%
– Organization – 80%
– Creativity – 95%