Trainee in hospitality with client servicing skills | Nữ | 1993 | Hà Nội

Client servicing, international economics, hospitality, teamwork, communication, problem solving …

● Kinh Nghiệm:

○ InterContinental Hanoi Westlake

• Trainee
• Brought comfort to VIP guests with professional working attitude in servicing

● HỌC VẤN

○ Foreign Trade University

• B.S. International Economics
• GPA 3.3/4.0

● THẾ MẠNH

○ Client servicing

• After 3 months of being trained and practicing in InterContinental, now I have grasped the skill of serving clients

○ Patience

• After dealing with various kinds of clients, I acquired the ability to keep calm and wise to handle the situation properly

● THÀNH TỰU

○ GE Scholarship grantee

• Receiving scholarship from GE Foundation during four years in university

● NGÔN NGỮ

○ English

• Proficient

○ Chinese

• Intermediate

○ Japanese

• Intermediate

● DỰ ÁN

○ A voluntary trip to Ha Giang

• The leader of the organizing team to organize a voluntary trip for 20 people to do voluntary work in Ha Giang – a mountainous province
• Repaired the road for local people
• Gave clothes to local people
• Organized a music show for local people

○ Green Exchange

• Joined in marketing activities, made handmade gifts, helped people to exchange paper for trees
• Received about 100kg paper, bringing them to recycling place or giving to reuse if possible