Chuyên viên Sales Admin và Dịch vụ Khách hàng chuyên nghiệp | Nữ | 1992 | Dak Lak

Sales Administration, Customer Service, Procurement, Inventory Management, Supplier Relations, Business Administration, Communication Skills, Negotiation, Data Analysis, Relationship Management …

PERSONAL

PROFILE
Full name: Le Thi Thanh Thanh
Date of birth: August 22, 1992
Place of birth: Daklak
Marital status: Single
Mobile phone: [Số điện thoại]
Email: [Địa chỉ email]

CAREER

OBJECTIVE
– Seeking a position that will allow me to use my fullest potential and will provide me with opportunities to enhance my personality and career.

EDUCATION
– 2010-2014:
+ Ho Chi Minh City University Of Food Industry
– Major: Business Administration
– Graduated
– 2012-2013:
+ Ho Chi Minh City University of Social Sciences and Humanities
– Major: Linguistics and Literature
– Have not graduated

EXPERIENCE
RECORD
1) From 11/2014 to 11/2015:
– SCM/Procurement Assistant at Wilmar International Limited
Main Responsibilities:
– Chasing invoices and payment documents from suppliers
– Managing inventory receiving vouchers from Warehouse Department
– Summarizing fulfillment payment documents and inputting data
– Tracking documents after sending to Accounting Department
– Instructing suppliers about mistakes in payment documents
– Following due payments from suppliers
– Managing contracts to resign following general terms of Wilmar
– Searching new suppliers
– Updating data of buying and suppliers
– Receiving purchase requests from other departments
– Negotiating with suppliers about price, delivery, payment methods, warranty, etc. and sending purchase orders
– Chasing CO/CA, legal documents from new suppliers
– Cooperating with R&D and Planning Department to assess stock levels
– Auditing suppliers with R&D Department
– Following delivery schedules from suppliers
– Instructing delivery processes to the factory for suppliers
– Preparing weekly reports for Planning Manager
– Checking samples against original files from Brand Department

2) From 12/2015 – Now:
– Sales Admin cum Customer Service at Natural Joint Stock Company
Main Responsibilities:
– Processing product orders
– Checking prices and contracts for updates
– Communicating with clients to develop strong working relationships
– Resolving claims and complaints regarding product quality or company services
– Censoring samples before sending to customers
– Drafting quotations and contracts for customers
– Monitoring delivery progress
– Forecasting product consumption and placing orders
– Maintaining and updating the customer database
– Preparing business reports for management
– Preparing documents for supermarket requirements
– Managing sales team in company showrooms
– Conducting promotional activities in supermarket channels
– Analyzing and evaluating monthly and quarterly sales of supermarket channels

SKILLS
– Fluent in written and spoken English and Vietnamese
– Computer skills: MS Word, Excel, PowerPoint, Adobe Photoshop CS6
– Strong communication, negotiation, and presentation skills
– Willing to work weekends to complete urgent tasks
– Ability to work under pressure and meet tight deadlines
– High sense of responsibility