Chuyên gia Quản lý Khách hàng trong lĩnh vực chăm sóc sức khỏe | Nam | 1993 | Bình Chánh – Hồ Chí Minh
Giới thiệu về ứng viên
Key Account Executive, Healthcare, Sales Target, Relationship Management, Market Intelligence, Patient Education, Communication Skills, Team Management, CRM, Negotiation, Pharmaceutical, Customer Service …
NGO THANH THAO
KEY ACCOUNT EXECUTIVE
CONTACT
(+84)
Loverapark Residence, Khang Dien,
Binh Chanh district, HCM City
CAREER OBJECTIVE
Apply the knowledge of healthcare system and good relationship with famous hospitals in Vietnam, and also try my best to gain more expertise for becoming an excellent employee.
PROFILE
A Key Account Manager with four years of experience delivering compassionate healthcare counseling and quality service to customers. Adept at providing education to patients on medication side effects and risks to promote long-term health. Having a good industry-leading understanding of the local healthcare system and closed accounts, relationship with stakeholders in the Healthcare industry.
WORKING EXPERIENCE
**FV HOSPITAL | HCM CITY**
Key Account Executive
Mar 2019 – Present
– Achieve the individual turnover (sales target) in designated clinic, territories.
– Implement Point Of Sales Materials at key touch points of key accounts.
– Coordinate FVH brand communication and key accounts to execute co-promotion/activities.
– Visit Doctor accounts regularly to ensure that engagement and relationship is strengthened.
– Lead the contract deal and sign off.
– Assess new accounts and give recommendations to BDM for expansion.
– Conduct market intelligence report via competitor move update and action plan propose to BDM.
– Keep timely documentation (e.g., transaction & revenue reports, reimbursement reports, expense reports, compliance related, CRM system, reports side effects to drug safety).
**MIEN NAM TPT | HCM CITY**
Sales Executive
Aug 2018 – Feb 2019
– Set sales goals and develop sales strategies.
– Research prospects and generate leads.
– Contact potential and existing customers on the phone, by email, and in person.
– Arrange meetings with doctors to consult the patient.
– Handle customer questions, inquiries, and complaints.
– Prepare and send quotes and proposals.
– Manage the sales process through specific software programs.
– Build and maintain a CRM database.
– Meet daily, weekly, and monthly sales targets.
**DNA INTERNATIONAL GENERAL HOSPITAL**
Pharmacy Staff
Apr 2018 – Aug 2018
– Take inventory of all medication and pharmaceutical supplies.
– Process sales transactions for medications and other pharmaceutical supplies.
– Direct all questions relating to prescriptions, health matters, or medications to the pharmacist.
– Answer all incoming telephone calls in a professional manner.
– Restock shelves with medications and other pharmaceutical supplies.
– Accurately type and print out prescription labels.
– Attend to emails and fax messages.
– Ensure that work areas are organized and clean.
**SANATORIO ESQUERDO HOSPITAL | MADRID, SPAIN**
Pharmacy Trainee
Mar 2017 – Dec 2017
– Take role of Pharmacy warehouse staff to manage drugs to the faculties.
– Dispense drugs to outpatients and inpatients.
– Manage and track prescriptions of inpatients.
REFERENCES
MR. NGUYEN HOAI PHONG
Business Development Manager
FV Hospital
Mobile: (+84)
