Chuyên viên IT với kinh nghiệm triển khai hệ thống PACS | Nam | 1987 | Chưa phân loại

IT Officer, PACS System, Customer Support, Server Management, Network Monitoring, Problem Solving …

NGOC NGUYEN BICH
IT Officer

// WORK

EXPERIENCE

**VINH PHAT**
*Consulting Staff, Implementation of PACS System and Customer Care*
*05/2017 – 12/2021*
– Implement the PACS system in frontline, specialized and general hospitals, provincial hospitals, district hospitals in Vietnam.
– Support and guide nurses and doctors in the hospital using PACS system.
– Handle situations arising while using the customer.
– Achievements:
– Implement the PACS system at the University Medical Center HCMC.
– Implement PACS system at City Children’s Hospital.
– Implement PACS system at Oncology Hospital Branch 1.
– Implement PACS system at Oncology Hospital Branch 2.
– Implement PACS system at Kien Giang Provincial General Hospital.

**LE BAO MINH**
*Consulting Staff, Implementation of Printing System*
*06/2015 – 05/2017*
– Collect information and requirements of customers about printing, offering solutions to reduce printing costs.
– Consult printing solutions uniFLOW of Canon, YSoft SafeQ of Konica Minolta, eCopyScan, IRIS Imaging.
– Support customers in printing and scanning.
– Achievements:
– Deploying Canon’s uniFLOW printing system at the Head Office and branches of Vietnam Brewery nationwide.

**DTS COMMUNICATION TECHNOLOGY CORPORATION**
*NOC Staff*
*02/2012 – 06/2015*
– Install and configure web server, mail server, Firewall server, load balancer, etc.
– Check and report daily server room status.
– Install and maintain Linux, Windows, Oracle, Sun Solaris systems, manage system domains (Cpanel, Direct Admin, etc.).
– Support server installation for customers when required.
– Support to set up and control website or mail server for customers.
– Support end users with software or hardware problems.
– Backup and restore data.
– Monitor the company’s network and servers 24/7.
– Participate in and implement the company’s projects.
– Prepare IT reports as required.
– Security and Antivirus: Kaspersky Server.

**HSBC BANK VIET NAM**
*IT Helpdesk*
*09/2008 – 02/2012*
– Troubleshoot errors of Microsoft Windows XP / Windows 7 operating systems.
– Install software for PC, Notebook, etc.
– Install, test, and configure new workstations, peripherals, and software to manage all IT assets.
– Prepare IT reports as required.
– End-user support for iSeries IBM AS400, Lotus Note Mail and some applications used in HSBC Bank.
– Support end users in printing Statements, payment slips, consultations, and other documents.
– Create and grant access to daily reports and retrieve old customer information.
– Configure Cisco IP phones.
– Check and fix network signal problems.

// SKILLS
– Team Work
– Customer Service
– Public Speaking
– Office Administration
– Problem Solving
– Handling Conflicts
– Windows Servers

// EDUCATION
**HONG BANG INTERNATIONAL UNIVERSITY**
*IT-Software*
*09/2008 – 05/2010*
Graduation Type: Good

**SAIGON TECHNOLOGY UNIVERSITY**
*IT-Software*
*09/2005 – 05/2008*
Graduation Type: Excellent

// REFERENCES
HAU HUYNH NHAN
PACS Project Manager – Vinh Phat
Phone:
Email:

// CERTIFICATES
– MCP
– MCSA
– MCSE
– MCITP EA2008

// LANGUAGES
– English: Communicate

// PROJECTS
– **Implement PACS System at City Children’s Hospital**
*05/2017 – 07/2017*
– Consult, install, configure, connect imaging devices to the system and maintain the system’s operation.
– Guide hospital’s doctors to use the PACS system.

– **Implement PACS System at Oncology Hospital Branch 1**
*04/2018 – 06/2018*
– Consult, install, configure, connect imaging devices to the system and maintain the system’s operation.
– Guide hospital’s doctors to use the PACS system.

– **Implement PACS System at Oncology Hospital Branch 2**
*08/2020 – 10/2020*
– Consult, install, configure, connect imaging devices to the system and maintain the system’s operation.
– Guide hospital’s doctors to use the PACS system.

– **Implement the PACS System at the University Medical Center HCMC**
*04/2021 – 06/2021*
– Consult, install, configure, connect imaging devices to the system and maintain the system’s operation.
– Guide hospital’s doctors to use the PACS system.

– **Implement PACS System at Kien Giang Provincial General Hospital**
*09/2021 – 11/2021*
– Consult, install, configure, connect imaging devices to the system and maintain the system’s operation.
– Guide hospital’s doctors to use the PACS system.

– **Deploying Canon’s uniFLOW Printing System at the Head Office and Branches of Vietnam Brewery Nationwide**
*12/2015 – 10/2016*
– Consult, install, connect printers of all branches and offices across the country into the system and maintain the system’s operation.
– Guide all employees of the company to use the system.