Chuyên gia tư vấn công nghệ viễn thông với kinh nghiệm quản lý vận hành. | Nam | 1992 | Quận 1 – Hồ Chí Minh

Consultant, Telecom Technology, Hospitality Management, Operations Management, Customer Service, Project Management …

NGUYEN TIEN PHUC
Consultant Telecom Technology

PERSONAL DETAILS
– DOB: 01/01/92
– POB: HCM City
– Sex: Male
– Address: 84/13, Pham Ngu Lao Street, District 1, HCMC
– Tel:
– Email:
– Martial Status: Single
– Nationality: Vietnamese
– Motto Life: “If you can’t fly then run, if you can’t run then walk, if you can’t walk then crawl, but whatever you do you have to keep moving forward.” – Martin Luther King Jr.

OBJECTIVE
– To Obtain High-Level Position as Consultant Telecom Technology.

EDUCATION & QUALIFICATIONS

EDUCATION
– 2012 – 2016: Van Lang University (Major: Hospitality Management)

QUALIFICATIONS
– Hospitality Management (Hotel & Restaurant Management)
– Computer Skills: MS Word, MS Excel, MS PowerPoint, AutoCAD
– Communication and Negotiation Skills
– Internet, Email, Outlook, Gmail, Drive, WhatsApp

EMPLOYMENT HISTORY
– 12/15 – 12/21: Phu My Hung
– Operations Manager
– Manage Complex:
– 9 Blocks (1202 Apartments)
– Manage Outsource:
– Housekeeping (30 Staffs)
– Security (27 Staffs)
– Reception (9 Staffs)
– Landscape (5 Staffs)
– Technician (7 Staffs)
– Pool Attendant (4 Staffs)
– Manage & Support for Internal – 5 Staffs:
– Service Supervisor
– CE and M&E Supervisor
– Accountant
– CS cum Admin
– Organize Periodic Training, Supervision, Daily Guidance for Staffs in Teams
– Handle Complaints; Receive Comments from Customers/Residents
– Support Supervision of Visitors, Employees of Construction Units
– Build System and Set of Standards for Quality Management and Customer Service
– Report Monthly/Yearly Financial (P&L) Management & Operation Management
– Asset Management within Assigned Charge
– Implement Customer Care Activities
– Manage Office Inventory, Equipment, Pantry, and Supplies
– Support to Arrange Hotels, Transportations, Tickets, Visa for Travelers
– Manage Leasing Services Contracts, Relocation, Renovation, Operating Building Contracts
– Manage Handover Unit
– Control Error Assessment, Quality of Acceptance
– Actual Inspection of Apartment/Villa before Handover Schedule
– Update Apartment Information before/after Handover
– Setup Handover Schedule at Project & Daily Report on Acceptance/Handover
– Manage Data of Suppliers at Project and Support Procurement Department
– Manage Outsourcing such as Reception cum CS, Pest Control, Security, Cleaning Service
– Manage Reception cum CS
– Manage Cleaning Service for Condominium and Pool
– Manage Parking Service
– Manage Landscape
– Manage Security
– Cooperate & Support Monitor to M&E

– 12/11 – 12/14: Liberty Saigon Centre
– F&B, HK
– Timesquare – Revery Hotel
– Waiter, F&B

ADDITIONAL INFORMATION:

LANGUAGE SKILLS
– English: Advanced Level for General English and TOEIC 700

INTERESTS & HOBBIES
– Outdoor Activities, Collect Fashion, Listen to Music (Opera, Country, Acoustic), Travelling

AWARD
– (Team Work) Strategic Plan in Program “Tourism Management Challenge” by An Nhien Resort.

REFERENCES
– Available on Request.

NGUYEN TIEN PHUC
84/13, CONG QUYNH STREET, DISTRICT 1, HO CHI MINH CITY