Chuyên gia Logistics với 14 năm kinh nghiệm trong ngành | Nữ | 1987 | Tan Binh – Ho Chi Minh

Logistics, Supply Chain, Inventory Management, Export Documentation, Customer Service, Problem Solving …

LAM THI THUY HANG
LOGISTICS ASSISTANT MANAGER – 14 YEARS OF EXPERIENCE

– Have worked in busy, pressurized environments where high standards are expected.
– Always looking to learn new skills, take on extra responsibilities, and grow professionally.
– Seeking challenging opportunities where I can fully use my skills for the success of the organization.

WORK HISTORY

**GA Assistant Manager**
JW HOLDINGS REPRESENTATIVE OFFICE IN HCMC (a pharmaceutical company)
09/2022 – Current (10 months)
30/5 Ba Vì Street, 4 Ward, Tan Binh, Ho Chi Minh, Vietnam
– Provide secretarial assistance to GM in his daily work:
– Organize and manage schedules for meeting.
– Produce requested reports/contracts.
– Perform translation and interpretation in meetings.
– Communicate with distributors and support for handling personal issues for the GM upon request.
– In charge of logistics arrangement for business trips/events.
– Manage company seals and all Representative office licenses (extension, information change) and submit requested reports to the Government.
– Authorized as regulated to ensure office operational compliance.
– Supervise day-to-day administration of office (facilities, office leasing, etc.) to ensure smooth operation.
– Work with third-party agents for payroll.
– Manage all staff databases and labor contracts.
– Assist in hiring process (job posting, interview arrangement, onboarding).

**Assistant Logistics and Finance Manager**
JW HOLDINGS REPRESENTATIVE OFFICE IN HCMC (a pharmaceutical company)
09/2017 – Current (5 years 10 months)
– Work with the Distributor for all customer requests regarding special orders.
– Maintain accuracy of weekly/monthly inventory reports and managerial reports (sales, returns, inbound/outbound volumes, damaged, destruction, compensation, expenses report, Fund report).
– Run various reports for analysis.
– Reconcile orders; investigate and resolve discrepancies.
– Negotiate with Distributor for PO based on average sales and sales forecast (import planner).
– Submit PO to Head office for factory processing.
– Work with Distributor to provide accurate shipping documents on time (Compose contracts, prepare LC, check all export and import documents before shipment).
– Liaise with forwarders on incoming orders, prepare all necessary documents for each kind of product (supplements, medical devices, medicines, cosmetics), and ensure custom duty is paid on time to minimize storage charges.
– Work with Distributor to clear customs and deliver products to the warehouse.
– Supply and distribute products to each region based on their sales to hospitals.
– Solve problems concerning damaged goods at warehouse and hospitals, and report to HQ.
– Calculate POA (plan of actions) for each sales staff and check all their invoices.
– Calculate and check distribution fees every month.
– Carry out all transactions of the office.
– Make report and analyze the operation expenses of the office monthly.
– Perform other tasks as assigned by Manager.

**Export Documentation Assistant Manager**
MSC VIETNAM CO., LTD. As agent for Mediterranean Shipping Company S.A
06/2010 – 08/2017 (7 years 3 months)
– Handle B/L process, issue Original bills of lading as well as cargo Manifest corrector after receiving SOB list.
– Handle AMS, ACI, ENS cargo issues: send AMS details to customers on time, inform new AMS details.
– Follow shipments and send SWB/Telex release to destination agents on time.
– Balance workload for each member.
– Back up for other team leaders.
– Sometimes back up for Manager to control team.
– Solve daily issues with local customers/other agents.

**Export Staff**
SUPER STAR GLOBAL LOGISTICS COMPANY
12/2009 – 05/2010 (6 months)
– Maintain current customers and find new customers daily for LCL cargoes (consolidated cargoes).
– Complete all documentation for FCL/LCL shipments.
– Book with carriers.
– Handle shipping documents for both AIR/SEA shipments.
– Solve all problems with agents/clients.

**Import Staff (Intern)**
South General Trading Company (SOGETRACO)
02/2009 – 05/2009 (4 months)
– Handle documentation.
– Perform customs clearance.

EDUCATION
**Foreign Trade Economics**
Bachelor – Foreign Trade University
05/2005 – 11/2009

SKILLS
– Time Management
– Customer Service
– Problem Solving
– Leadership
– Pressure Control Skill
– Computer Working

LANGUAGES
– English: Proficiency
– Chinese (Mandarin): Basic (I am learning Chinese)
– Korean: Basic