Chuyên gia IT với kinh nghiệm quản lý và chuyển đổi số | Nam | 1982 | Ba Đình – Hà Nội

IT Manager, Digital Transformation, Project Management, Network Security, Software Development, Team Leadership, IT Strategy, Cloud Services, Budget Management, Technical Solutions, Information Systems, Cybersecurity …

Nhat, HOANG QUANG (Mr.)

Mobile :
Address :
No 16 B6, 7 Kim Ma Thuong Street, Ward Cong Vi, District Ba Dinh, Hanoi
Date of birth :
October 26, 1982
Gender :
Male
Marital Status :
Married

Career Objective
– Have the opportunity to work in a challenging and dynamic environment with a growth-oriented, forward-thinking, progressive company, which will develop my soft skills, abilities, and knowledge better.
– To become a master of digital transformation.

Education
– Thang Long University – Major: Informatics Technology
– Period: 2002 – 2008
– iPMACs
– CCNA – Cisco Certified Network Associate
– Period: 2006 – 2007
– iPMACs
– MCITP – Microsoft Certified IT Professional
– Period: 2010
– iSPACE
– CCNSP – Cyberoam Certified Network & Security Professional
– Period: 2011
– iPMACs
– CEH – Certified Ethical Hacker
– Period: 2011
– iPMACs
– CCNP – Cisco Certified Network Professional
– Period: 2012

Experience
– IT Manager
– IIG Vietnam from Aug 2020 up to now
– Job Responsibilities:
– Responsible for the management, strategy, and execution of IT services for IIG Vietnam:
– Overseeing technical projects in alignment with organizational goals.
– Directing the effective delivery of computing services, software development projects, and disaster recovery systems and processes.
– Supervising a team of IT, while working closely with management, external vendors, and advisors.
– Providing IT strategy and project objectives with company goals.
– Leading software development projects as Project Manager.
– Researching and recommending new solutions for digital transformation.
– Leading efforts to improve IT processes.
– Managing the annual Information Management budget for the entire system.
– Undertaking any other activity required from the CEO.
– Reporting to CEO.
– Achievements:
– Success of re-designing and deploying the entire computing system.
– Success of deploying the first core system for the company.
– Success of planning and implementing BSC & KPI for the IT Department.

– Chief Information Officer – CIO
– JetLink Vietnam from Aug 2019 to May 2020
– Job Responsibilities:
– Overall responsibility for the operations of the Information System for all levels of IT and Communication to keep 24/7 usability capabilities all over the country.
– Defining project schedules, allocating resources, and monitoring project success.
– Aligning clear IT strategy and project objectives with company goals.
– Developing and managing the Team of Products.
– Monitoring production timelines and product quality to key stakeholders.
– Reporting on project progress and offering viable solutions and opportunities as they arise.
– Leading the process of issue identification and solution.
– Creating and maintaining Information Technology & Management strategy in line with the needs and in keeping up with current best practices for the sector in the field of IT.
– Ensuring Information technology and management are in line with agreed strategy and policy from BOD.
– Involvement in evaluating and purchasing appropriate hardware and software.
– Providing plans of operations, backup, restore for all systems.
– Providing plans of training, support, advice, and feedback to internal staff periodically.
– Managing the relationships with (and between) suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in line with agreed contracts.
– Managing the annual Information Management budget for the entire system.
– Undertaking any other activity required from the BOD.
– Reporting to BOD.
– Achievements:
– Success of deploying the entire eco-system for JetLink with multiple platforms.
– Reason for leaving:
– Business of the company was not good because of COVID-19.

– Head of IT
– Nasco Logistics from May 2016 to Jul 2019
– Job Responsibilities:
– Overall responsibility for the operations of the Information System for all levels of IT and Communication (hardware, software, and network system) to keep 24/7 usability capabilities all over the country.
– Creating and maintaining Information Technology & Management strategy in line with the needs and in keeping up with current best practices for the sector in the field of IT.
– Ensuring Information technology and management are in line with agreed strategy and policy from CEO.
– Coordinating with partners for implementing, developing, and data processing of IMS (name of TMS – Transportation Management System); Testing and modifying systems in lab environments and ensuring they are being built with good development practices before publishing to the production environment.
– Involvement in evaluating and purchasing appropriate hardware and software.
– Ensuring software licensing and data laws are followed.
– Implementing and managing security and integrity, and backup procedures.
– Scheduling upgrades with effective communication working in conjunction with third-party vendors.
– Providing training, support, advice, and feedback to internal staff periodically.
– Managing the relationships with (and between) suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in line with agreed contracts.
– Managing the annual Information Management budget for the entire system.
– Undertaking any other activity required from the CEO.
– Reporting to CEO.
– Achievements:
– Success of re-designing and deploying the entire system (hardware, software, and network) for Nasco Logistics by multiple platforms.
– Success of deploying new TMS core system as Project Manager.
– Success of deploying APIs for tracking bills on the website, app for staff, app for customers, integration with partners.
– Reason for leaving:
– Wanted to have a better and more professional working environment after having changes of BOD.

– IT Manager of Hanoi
– Family Medical Practice from Jan 2015 to Feb 2016
– Job Responsibilities:
– Overall responsibility for the operations of the Information System for all levels of IT and Communication (hardware, software, and network system) to keep 24/7 usability capabilities.
– Coordinating with partners (UBQ from India) for data processing of HIS (Hospital Information System) which includes Electronic Medical Record (EMR), Picture archiving and communication system (PACS), Laboratory Information System (LIS), etc.
– Ensuring that IT processes are properly continuous operation, including: Private Cloud (VM ESXi), Email, Backup system, Application, Database, AD, DNS, DHCP, File Service, Antivirus, Printing, VoIP (Asterisk), Video Conference, etc.
– Managing and reviewing contracts, grants, budgets, and other items to assist in evaluating, implementing, and supporting appropriate technologies.
– Managing information technology infrastructure, architecture, systems, networks, and resources across multiple platforms.
– Cooperating with UBQ engineers from India to identify the reason for bugs and provide solutions to fix bugs.
– Cooperating with the IT team from Ho Chi Minh City to ensure common implementing and maintaining policies regarding IT policy of the company.
– Supporting end-users for helpdesk activities.
– Developing and implementing training to users on relevant IT functions.
– Reporting to C.O.O.
– Achievements:
– Success of deploying cluster system for UTM.
– Success of deploying system for 02 server rooms.
– Success of deploying monitoring system.
– Success of deploying redundant/backup environment for almost services.
– Success of migrating Active Directory from Windows system to open-source system.
– Success of migrating, upgrading the HIS to new version.
– Success of deploying new EMR for the core system.
– Reason for leaving:
– Not happy with the compensation as promised from the beginning and the future of career path.

– IT Manager
– Bluecom Vietnam from Oct 2013 to Oct 2014
– Job Responsibilities:
– Overall responsibility for the operations of the Information System.
– Managing Network and Services infrastructure (Web, Email, VoIP, CRM, LAN, WAN, DMZ…).
– Coordinating with customers for data processing.
– Ensuring that IT processes are properly implemented.
– Managing and reviewing contracts, grants, budgets, and other items to assist in evaluating, implementing, and supporting appropriate technologies.
– Managing information technology infrastructure, architecture, systems, networks, and resources across multiple platforms.
– Working with vendors like Cisco, Juniper, IBM, HP, Dell, Lenovo, Microsoft, Oracle, etc. for building bidder documents.
– Working in partnership with clients, advising them how to use information technology in order to meet their business objectives or overcome problems.
– Supporting sales productivity and deal flow by securing the “technical close” in complex solutions.
– Collaborating with other resources to ensure proposed deals include technical solutions that accurately address customer needs.
– Proactively scoping the technical solution required to address customer requirements, assessing customers’ met and unmet needs, and recommending solutions that optimize value for both the customer and the firm.
– Developing and implementing training to users on relevant IT functions.
– Reporting to CEO.
– Achievements:
– Success of deploying new office system.
– Success of joining and being selected consulting bidder for 354 Military Hospital.
– Reason for leaving:
– Business of the company was not good, wanted to have a better working environment.

– IT Specialist
– Niteco Vietnam from Mar 2013 to Oct 2013
– Job Responsibilities:
– Overall responsibility for the operations of the Information System in Hanoi.
– Managing Network and Services infrastructure (Active Directory, Exchange 2010, SCVMM, SCDPM…).
– Managing Private Cloud Services (SCVMM).
– Coordinating with other teams in Sweden and Denmark for data processing.
– Managing and reviewing contracts, grants, budgets, and other items to assist in evaluating, implementing, and supporting appropriate technologies.
– Managing information technology infrastructure, architecture, systems, networks, and resources across multiple platforms.
– Working with vendors like Cisco, IBM, HP, Dell, Lenovo, Microsoft, Apple, etc. for implementing the local projects.
– Coordinating with other teams for implementing technical solutions in system, networking, and security company and customer.
– Ensuring that the LAN, WAN, DMZ, BGP network are properly designed, and extensible to take into account future growth needs of the company, as well as ensuring other network services are properly planned and implementing including: email, printing, data-sharing.
– Ensuring that the server system (based on Windows & Linux), PCs, laptops, rack system, UPS system meet the requirement of stable and secure processing.
– Developing, configuring, installing, maintaining, and monitoring procedures for all servers and clients.
– Ensuring that IT processes are properly implemented.
– Developing and implementing training to users on relevant IT functions.
– Meeting and consulting with customers and vendors regarding service delivery needs.
– Reporting to CEO.
– Achievements:
– Success of deploying Monitoring System based on Zabbix Technology.
– Success of deploying BGP Network with AS number.
– Success of deploying SMS Gateway based on Kannel solution.
– Reason for leaving:
– Not happy with working hours (start from 06:30 AM).

– North IT Service & Infrastructure Manager
– Genpacific Information Technology, JSC from Mar 2012 to Mar 2013
– Job Responsibilities:
– Overall responsibility for the operations of the Information System in North.
– Coordinating with the South team in building DC (Data Center) System in Ho Chi Minh City and DR (Disaster Recovery) System in Hanoi.
– Managing and reviewing contracts, grants, budgets, and other items to assist in evaluating, implementing, and supporting appropriate technologies.
– Managing information technology infrastructure, architecture, systems, networks, and resources across multiple platforms.
– Working with vendors like Cisco, Juniper, Alcatel, IBM, HP, Dell, Lenovo, Emerson, Oracle, Symantec, Microsoft, etc. for implementing the local projects as well as IT projects for customers (from Government to private enterprise customers).
– Coordinating with other teams for implementing technical solutions in system, networking, and security for bidding documents.
– Supporting sales productivity and deal flow by securing the “technical close” in complex solutions.
– Collaborating with other resources to ensure proposed deals include technical solutions that accurately address customer needs.
– Ensuring that the VoIP, LAN, WAN, DMZ network are properly designed, and extensible to take into account future growth needs of the company, as well as ensuring other network services are properly planned and implementing including: email, printing, data-sharing.
– Ensuring that the server system (based on Windows & Linux), PCs, laptops, rack system, UPS system meet the requirement of stable and secure processing.
– Developing, configuring, installing, maintaining, and monitoring procedures for all servers and clients.
– Ensuring that IT processes are properly implemented in each office.
– Developing and implementing training to users on relevant IT functions.
– Developing and implementing training (product, solutions,…) to customers.
– Meeting and consulting with customers and vendors regarding service delivery needs.
– Reporting to IT Director and CEO.
– Achievements:
– Success of designing DC-DR System.
– Success of designing BGP Network.
– Success of joining and being selected bidder for Ministry of Public Security, EVN Telecom, Army Central Hospital 108.
– Reason for leaving:
– Company got trouble in debt.

– IT Service & Infrastructure Leader
– Tri Viet Securities Corporation from May 2010 to Feb 2012
– Job Responsibilities:
– Overall responsibility for the operations of the Information System.
– Managing and reviewing contracts, grants, budgets, and other items to assist in evaluating, implementing, and supporting appropriate technologies.
– Managing information technology infrastructure, architecture, systems, networks, and resources across multiple platforms.
– Ensuring that the LAN, WAN, DMZ network are properly designed, and extensible to take into account future growth needs of the company, as well as ensuring other network services are properly planned and implementing including: email, printing, data-sharing.
– Ensuring that the server system (based on Windows & Linux – about 40 servers), PCs (about 150 clients), rack system, UPS system meet the requirement of stable and secure processing.
– Developing, configuring, installing, maintaining, and monitoring procedures for all servers and PCs.
– Ensuring that IT processes are properly implemented in each office.
– Developing and implementing training to users on relevant IT functions, introducing new software/technology/developments.
– Meeting and consulting with customers and vendors regarding service delivery needs.
– Reporting to IT Manager.
– Achievements:
– Success of managing the IT Infrastructure project: New Head Office.
– Success of deploying core network system.
– Deploying Intranet of head office and branch to pass the on-site examination of HNX and HOSE for online trading system.
– Success of processing project: Active Directory, DNS, DHCP (Windows Server 2008 R2), Monitoring System (Nagios, Cacti, Zabbix).
– Reason for resignation:
– Going down of stock market, wanted to have a better environment and better income.

– Deputy Manager of IT Department
– Van Thai – VinashinSteel, JSC from Dec 2006 to Apr 2010
– Job Responsibilities:
– Lead the IT team of head office.
– Plans, organizes, and directs through staff involved in information technology.
– Reviews contracts, grants, budgets, and other items to assist in evaluating, implementing, and supporting appropriate technologies.
– Manages information technology infrastructure, architecture, systems, networks, and resources.
– Meets and consults with customers and vendors regarding service delivery needs.
– Prepares or supervises the preparation of reports.
– Achievements:
– Manage project of deploying network system, conference system, camera system between head office and branches.
– Manage IT Team to deploy ERP system successfully.
– Reason for resignation:
– Because of having long period working, wanted to find a bigger environment.

Skills
– Management
– Planning
– Presentation
– Reporting
– Training
– Troubleshooting
– Consulting

Hobbies
– Billiards
– Running
– Reading books
– Travelling

Strengths
– Honestly
– Friendly
– Hard working
– Teamwork
– Independence
– Problem solver

Weakness
– A little hot-tempered
– Sensitive
– Straight

References
– Mr. Tran Tien Dat, Accounting Manager of JetLink
– E-mail:
– Mobile:
– Mr. Truong Vinh Hung, CEO of Nasco Logistics
– E-mail:
– Mobile:
– Mr. Trinh Hoang Phu, IT Manager of FMP Ho Chi Minh City
– E-mail:
– Mobile:
– Mr. Nguyen Hoang Long, Director of Bluecom Vietnam
– E-mail:
– Mobile:
– Mr. Doan Thanh Hieu, IT Specialist of Niteco Vietnam
– E-mail:
– Mobile:
– Mr. Tran Xuan Truong, IT Manager of Tri Viet Securities Corporation
– E-mail:
– Mobile:
– Mr. Tran Huy Thinh, Vice Director of Global ICT, JSC
– E-mail:
– Mobile:
– Mr. Tran Gia Khoi, IT Director of Genpacific Information Technology, JSC
– E-mail:
– Mobile: