Chuyên gia IT với kinh nghiệm quản lý mạng và hỗ trợ kỹ thuật. | Nam | 1990 | Quận 4 – Hồ Chí Minh
Giới thiệu về ứng viên
IT Officer, Network Administration, Technical Support, System Maintenance, Helpdesk Service, Troubleshooting, Project Management, Communication Skills, Teamwork, Time Management, Software Installation, Networking …
CURRICULUM VITAE
HUYNH DUONG TRI TOAN
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PERSONAL INFORMATION
– First Name/ Last Name:
Toan / Huynh
– Middle name:
Duong Tri
– Gender:
Male
– Date of birth:
December 14th, 1990
– Address:
1st Doan Van Bo, District 4, Ho Chi Minh City, Vietnam
– Mobile:
– Email:
ACADEMIC INFORMATION
– Year Certificate
– 2019: MSCA – At Nhat Nghe
– 2018: CCNA – At VnPro
– 2015-2016: Installing and repairing Laptop Certificate
– 2010-2016: Networking – University of Information Technology – National University
WORKING EXPERIENCE
– From: 07/2018 to Present
– Position: IT Officer
– Company: AEON
– Main duties:
– Responsible for monitoring and maintaining network systems (LAN, WLAN, WAN) to ensure optimal performance.
– Co-operate with team to provide the best IT Helpdesk service to users:
+ Set up, configure, and test hardware and software components.
+ Setup new PCs and Laptops for newcomers.
+ Set up Polycom for corporate multi-site meetings.
+ Support users with network, Wi-Fi, and hardware issues (PCs, Laptops, printers, projectors).
+ Support the company’s cash register (POS) and profit systems.
– System Administration:
+ Manage corporate mail with Office 365.
+ File Server resource management.
+ Manage user domain accounts.
– Maintain technical knowledge related to hardware and software solutions.
– Coordinate with vendors to finalize requirements regarding the POS system.
– Track the status of sales systems, promotions, and loyalty programs daily.
– From: 09/2015 to 06/2018
– Position: Network and Technical Officer
– Company: ITED
– Main duties:
– Research new technologies to support sales.
– Implement, support, and maintain customer systems: PBX, Camera, Door, Video conference, UPS systems.
– Support warranty cases with vendors.
– Manage network equipment inventory to ensure all spare parts are in good condition.
– Support users with software installation and troubleshooting.
– Create and edit procedures and user guides to ensure they are up to date.
