Chuyên gia IT với 7 năm kinh nghiệm trong quản lý dự án. | Nam | 1988 | Ho Chi Minh City

IT Leader, Project Management, System Integration, Technical Support, Network Security, Virtualization …

CANDIDATE REPORT
Position: IT Leader.
Personal Information
■ Name: CHUNG TAN PHAT
■ DOB: 1988/09/27
■ Gender: Male
■ Status: Married
■ Nationality: Vietnam
■ Living Location: Ho Chi Minh City
■ Expected salary: Negotiable
■ Availability: Negotiable (2-4 weeks)

■ Email:
(+84) 907.37.76.37
■ Telephone:

Career

Objective
– To Build a Long-term Career in IT with Opportunities for Career Growth
– To Keep Up with the Cutting Edge of Technologies
– To Use My Skills in the Best Possible Way for Achieving the Company’s Goals
– To Enhance My Professional Skills in a Dynamic and Stable Workplace

Strength, Character and Achievement
– Almost 07 Years of Experience in System Integration, Project Management, Business & IT Planning
– Experience Working with Sales People in Going to Clients, Getting Their Requirements, and Giving Solutions
– Good English Communication Skills
– Capable in Handling Multinational Clients
– Used to Work with Japanese Company for Almost 05 Years

Educational Background and Training
2010 – 2013: DNIIT University in Ho Chi Minh City
Bachelor’s Degree in Engineering (Computer/Telecommunication) | Vietnam

Skills
**Hardware & Infrastructure:**
– IBM System X Servers Platform & IBM Blade Center Chassis: Blade Center S / Blade Center H
– IBM System Storage Product, IBM Disk Storage, IBM Storage for Power System: Flash System Solutions, IBM Storwize V3700, DS8000/DS8870, IBM Tape System
– IBM Storage Networking: IBM SAN Switches Platform, Fabric Vision Technology.

**Network Platform:**
– Cisco Products: Cisco Branch Routers, Series Integrated Services Routers, Cisco Data Center Interconnect Platforms, Cisco Data Center Management and Automation, Unified Communications.
– SRX Series Firewall, Sky Advanced Threat Prevention.
– FortiGate Next Generation Firewalls, Fortinet Wireless & Switches, Security Appliance
– Networking and Telecommunications: Wireless Networking, Network Technologies, Network Services, Networking and Routing Protocols: TCP/IP, OSPF, Wireless LAN Security Planning and Design.
– Video Conference System: Consulting, Sizing, Planning and Installation.

**Virtualization Technology:**
– VMware ESXi6.0 / VMware vSphere 6.0, vSphere with Operations Management
– Microsoft Hyper-V Architecture.
– Cloud Computing with VMware Cloud Technology

**Applications & Tools:**
– HP Sales BUILDER, HP One Configure Simple.
– Dell Solutions Configurator
– IBM Standalone Solutions Configuration Tools
– Veritas Backup Exec for Windows Servers / Veritas Enterprise Vault
– Symantec Endpoint Protection, Symantec Enterprise Anti Virus

**Operating System:**
– Windows Server 2012 R2 – 2016
– Training: Microsoft Exchange Server 2013 -2016, Exchange Server Online, Office 365
– Cisco Certified Network Associate (CCNA)
– Microsoft Certified Solutions Associate (MCSA)
– Server Virtualization with VMware vSphere
– VMware Data Center Virtualization Fundamentals

Technical Skills
**Backup Software:**
– Symantec Backup Exec
– CA UDP
– Veeam Backup

**Storage Devices:**
– SAN EMC VNX
– SAN IBM vStor
– EMC Data Domain Backup Storage
– SAN HP 3par
– QNAP NAS
– Synology NAS

**Network Devices:**
– Firewall (Juniper, CheckPoint, Cisco ASA, Fortinet)
– Router (Cisco, Mikrotik…)
– Wifi Devices (Cisco Controller, Cisco AP, Meraki, Unify…)
– Switch (Cisco, HP, Linksys…)
– SAN Switch (Brocade 300, HP SN3000)
– VoIP (Cisco MCU, Polycom MCU, Cisco VoIP, Panasonic PBX…)

**Server Tools:**
– iDRAC (Integrated Dell Remote Access Controller)
– IMM/IMM2 (Integrated Management Module)
– iLO/iLO2 (Integrated Light-Out)
– Dell Diagnostic Tool
– IBM DSA
– HP Hardware Diagnostic Tool

**Network Tools:**
– Nagios
– OpManager
– PRTG
– MRTG
– RRDTool
– Netflow
– GNS3
– Wireshark

**IT Management Tools:**
– ServiceDesk
– Asset Explorer

**Operating Systems:**
– Windows
– Mac OS
– Linux

**Virtualization:**
– VMware ESXi
– VMware View Horizon
– VMware Workstation
– VMware Fusion
– Virtual PC

**VMware Tools:**
– VMware vCenter
– VMware vSphere client
– VMware vSphere Web Client

**Remote Support Tools:**
– Teamviewer
– Remote Desktop
– VNC

**Hosting Tools:**
– Hosting Controller
– Cpanel
– Plesk

Work Experience
■ Nov 2018 – Jan 2021: Wunderman Thompson
Position: IT Specialist / Manager
Duties and Responsibilities:
– Planning and Implementing Domain System for Centralized Management, Camera, Firewall, Wifi, PBX, Access Control
– Upgrade Hardware and Software Devices
– Schedule for Backup and Maintenance System
– Providing Training Sessions for Technicians
– Managing Daily Activities by Coordinating with System Technicians
– Managing Yamaha Music Website by Security and Update News and Event
– Responsible for Support and Troubleshooting in Local
– Providing IT Solution for Setting Up System for Individual Events
– Establishing and Documenting Technical Specifications and System Requirements
– Meeting Overseas Yearly for Consolidating System Security and Update Information Technology
– Responsible for Helping Company to Achieve Financial Goals, Objectives and Increase Operating Performance
– Prepares Budgets, Creates Business Plans, and Solves Internal/External Issues

■ Mar 2017 – Nov 2018: Yamaha Music
Position: IT Supervisor / Manager
Duties and Responsibilities:
– Planning and Implementing Domain System for Centralized Management, Camera, Firewall, Wifi, PBX, Access Control
– Upgrade Hardware and Software Devices
– Schedule for Backup and Maintenance System
– Providing Training Sessions for Technicians
– Managing Daily Activities by Coordinating with System Technicians
– Managing Yamaha Music Website by Security and Update News and Event
– Responsible for Support and Troubleshooting in Local
– Providing IT Solution for Setting Up System for Individual Events
– Establishing and Documenting Technical Specifications and System Requirements
– Meeting Overseas Yearly for Consolidating System Security and Update Information Technology
– Responsible for Helping Company to Achieve Financial Goals, Objectives and Increase Operating Performance
– Prepares Budgets, Creates Business Plans, and Solves Internal/External Issues

■ Jan 2016 – Mar 2017: HTECH
Position: IT Antivirus Service Engineer
Duties and Responsibilities:
– Responsible for Helping Company to Achieve Financial Goals, Objectives and Increase Operating Performance
– Prepares Budgets, Creates Business Plans, and Solves Internal/External Issues
– Internal and External Facing Responsibilities, Ranging from Client and Project Management (Business Development, Framing of Key Approaches, High-Quality Client Services Delivery, Written Products) to Administration (Information Technology, Reporting, Facilities,) and Human Capital (HR/Recruiting, Mentoring, Career Progression)
– Project Managing Campaigns, Developing Timetables and Setting Deadlines for Technical Team
– Providing Technical Leadership in Technical Solution in Design and Installation
– Providing Training Sessions for Technicians
– Managing Daily Activities by Coordinating with System Technicians
– Meeting with Customer to Discuss and Resolve Topics and Issues
– Visiting Customer Sites to Monitor Standards of Services
– Pro-actively Seeking Out Commercial Opportunities and Partnerships
– Visiting the Site for Documentation and Cost Estimating of Building Systems

■ Jan 2013 – Dec 2015: KDDI
Position: Project Engineer – Solution Consultant
Duties and Responsibilities:
**System Engineer**
– Establishing and Documenting Technical Specifications and System Requirements
– Involved in the Resolution of System, Hardware, Software and Infrastructure Problems
– Work Escalated Support Issues Related to Microsoft’s Core Business Solutions, WAN/ LAN Connectivity, Routers, Firewalls, Security, and Remote Access Solutions
– Technical Lead for Implementation Team that Performed Installation, Configuration and Testing
– Providing Technical Support and Understanding the Customer Requirements

**Solution Consultant**
– Presenting Technical Information about the Company’s Products and Services to Customers
– Coordinates Closely with Internal Sales, Sales Support, and Service Resources to Align Solution Design with Customers’ Business Requirements
– Understanding the Customer Requirements
– Develop and Conduct Testing Plans and Procedures Based upon System Recommendations
– Integrating System Solutions into the Customers’ Environment
– Monitors Customer Support for Technical Solutions Proposed Throughout the Sales Process, and Alerts the Sales and Account Teams to Potential Risks of Deal Closure
– Provides Client with Value Add Future Advanced Technologies Direction, Benefits, Roadmap, ROI (Return On Investment) Literature and Detail

**Project Management (Aeonmall, BTMU, Pegasus, Kuraray, Ajinomoto, Onamba,…..)**
– Project Management: Project Planning, Resource Management, Leading and Controlling
– Providing Technical Training Sessions, Leadership in Technical Solution in Design and Installation
– Providing Systems Engineering Support for Different IT Projects
– Mentoring and Coaching Junior System Engineers

■ 2010 – 2013: Viet Ideas
Position: IT Support
Duties and Responsibilities:
– Responsible for Organizing and Building Technical Infrastructure, System Documents
– Manage Network System and Equipment Infrastructure: Server, PC, Router, Switch WLAN, Printer, UPS, Camera, Access Control, Video Conference
– Support Abroad Branch for Setting Up and Troubleshooting