Chuyên gia IT với 14 năm kinh nghiệm trong quản lý dự án và bảo mật. | Nam | 1979 | Hoàng Mai – Hà Nội

IT Security, Project Management, Network Administration, Server Management, Risk Assessment, Data Protection, IT Infrastructure, ERP Deployment, Communication Skills, Team Leadership, Troubleshooting, System Optimization …

RESUME
Do Duc Ngoc
Full Name:
Email:
Date of birth:
Nov 20th 1979
Home address:
HH01- 906, 87 Linh Nam, Hoang Mai Dist, Hanoi.
Tel:
+84(0)

Summary
With more than 14 years working experience in a number of IT roles for manufacturing, financial and bank. I have an overall view to build a reliable IT system that meets the business needs, as well as costs to operate. In addition, I myself update constantly new technology and management skill and apply the new solutions to bring benefits to the company that I am working for.

Communication languages
– Speaking:
– Vietnamese: Native
– English: Good
– Writing:
– Vietnamese: Excellent
– English: Good
– Reading:
– Vietnamese: Excellent
– English: Good

Key area of experience
1. Information Security
– Good knowledge about IT Security management. Plan to build a system that meets 3 requirements for security, integrity, and availability. Risk assessment to identify hazards and necessary controls.
– Build systems to detect and prevent unauthorized access, detect malicious code. Building a data loss prevention system. Scanning and vulnerability management system, Log management system, Network access Control.
– Good knowledge IT security policies, ISMS, ITIL procedures such as change, configuration, incident, asset management.

2. Project Management
– Feasibility study Proposal, Project initial request.
– Leading the planning to achieve the goals.
– Controls the Cost, Time, HR, Quality, Purchasing, Risk and Vendor.
– Ability to coordinate with other international and domestic IT groups to complete the project.
– Ability of ERP deployment, investigates the business requirement, assess and choose the solutions.

3. Network Administrator
– Network administration: Ability design and implement the enterprise network meet the needs of security, scalability and availability.
– Wireless network: Ruckus Director zone 3000, Cisco WLC 5508.
– Installation LAN, WAN network device (Cisco Router 7200, Cisco Switch 4500, HP 5412).
– Firewall: Cisco ASA, Juniper Net Screen, Checkpoint, PF sense.
– Internet load balancing and Proxy: Vigor 3300, Peplink 710, Bluecoat.

4. Server and Storage Administrator
– Server Hardware administration: Blade Enclosure, Blade server, rack server (DELL, HP, IBM).
– SAN, NAS storage Administration: HP and DELL.
– Virtualization: Vmware 6.0, Hyper V 2012.

5. OS, Applications and Tools
– Windows server 2003, 2008, 2012, windows 7, 10.
– Antivirus: Symantec, Trend micro, McAfee, Kaspersky.
– Email Server: Lotus Domino, Mdaemon, MS Exchange.
– Back up: NT backup, Symantec, Veritas Exec, BrighStor.
– Monitor: Solarwind, Spectrum.

6. Facilities
– PBX: Alcatel and Panasonic TDA 600.
– Cisco, Polycom Video conference. CCTV.

Present Job
– From 2017 – Now
– Company: VPBank
– Position: Project Manager.
– Research solutions and deploy: Threat Management, Web application firewall, Data Leak Prevention, firewall, IDS/IPS, SIEM for Bank.
– Feasibility study Proposal, Project initial request.
– Define scope, make plan and estimate cost to get approval from CEO.
– Deploy the project, managing Time, HR, Quality, Purchasing, Risk and Vendor.
– Acceptance and post-deployment evaluation.
– Review the entire IT system to find weaknesses to overcome. Suggestions for improvements.
– Based on the IT security regulations issued to perform IT Risk assessment for whole bank yearly.
– Review IT Security regulation document and corrective.
– Build up Access right matrix.
– Change request management for Division. Collect the change request from all departments and work with IT application team.
– Training IT security awareness for staff.

– From 2013 – 2016
– Company: Microsoft Mobile Factory
– Position: IT Section Manager. (Outsourcing)
– Construction and maintenance for Microsoft Factory IT Infrastructure.
– Joined Microsoft Factory being under construction since early 2013. The IT system was designed DC DR model and 25 Distribution network room. I worked with global team to install all 60 servers, more than 100 network devices and storage such as HP Blade server, Cisco router, HP switch, Checkpoint firewall, Cisco WLC, BlueCoat Proxy, WAN Optimize.
– The factory produce Mobile phone in 3 shifts therefore I have to ensure to provide 24 x 7 availability of Production Core, Network, Server and storage.
– Define the scope of work to lower level, monitor and check the works result. Ensure the IT system runs smoothly to meet SLA standard approved.
– Leading system incident troubleshooting and coordinate the stakeholder related.
– Planning to maintain system and failover testing by monthly, quarterly, yearly include Network device, Servers and Storage. Checking the result and corrective.
– Liaise with Management regarding potential risks and any breach of security and IT policies and procedures/Report immediately to management to any issues matters on time and offer solutions.
– Understand synthesis and clarify customer need. Work in collaboration with other departments to assess, recommend and implement information system & technology in support of business operational needs.
– Project planning & implementation. Coordinate Local team, Global team and other stakeholder to achieve the target on time.
– Plan, organize, manage the performance, operations of local IT team in troubleshooting, helpdesk.
– Documentation all the systems and Inventory.
– Providing IT helpdesk service.

– From 2009 to 2013
– Company: Vingroup Corporation
– Position: Head of IT Infrastructure
– Research and develop IT system for Corporation.
– Construction and development of IT infrastructure for Corporation.
– Receiving business needs, propose the solution and deploy all IT infrastructure project.
– Define the IT standard for Vinpearl Hotel, Resort and Villas.
– Develop, maintain, support, and optimize IT key functional areas: Servers, Network Infrastructure, and storage.
– Plan and implement back up strategy and restoration (offsite storage) and disaster recovery plan for company data regularly.
– Well-documented system configuration and clearly figured out interaction of IT components facilitate troubleshooting task and ensure quickly fix IT problems. Thus help minimize interruption of company’s work relating to IT system downtime.
– To perform maintenance plans and support End users for desktops, laptops, printers, Video conference and others IT equipment. Ensure all requested are responded to quickly and critical issued resolved quickly.
– Maintains documentation, Define IT Policy standards and apply to all other sites.
– Manage company’s IT inventory, purchasing equipment and software licensing policy.
– Manage PBX system.

Projects Highlights:
– Upgrade entire Network infrastructure and telecom for 191 Ba Trieu Office.
– Deploy Network infrastructure for Sai Dong Head office with DC DR model.
– IT system for VINMEC International Hospital.
– IT Infrastructure for EDEN project (SHOPPING CENTER and LUXURY HOTEL COMPLEX at HCMC).
– IT system for VINPEARL LUXURY DANANG, NHA TRANG, PHU QUOC projects.
– Supervisor of IT deployment for some apartment project such as Royal city, Times city, Vinhomes Riverside.

– From 2007 to 2009
– Company: Indochina Capital
– Position: Senior IT Engineer.
– IT system administration in Hanoi including: Mekong Securities, Indochina Capital, and Indochina Plaza Hanoi Project.
– Join ERP Project management, Project team member to build Securities application core.
– Investigate solution based on other departments demand, work with vendor and customize.
– Server managing: Files server with SAN, Active Directory, Infoshow, SUN system, Remote Trading system. Plan and implement back up strategy and restoration for system and company data.
– Network management: LAN, WAN, VPN, Network load balancing and security.
– Support and operate Securities IT infrastructure.
– Alcatel PBX management.

– From 2003 to 2007
– Company: Astral InfoTech. (Thakral one)
– Position: Senior IT Engineer.
– Customer services.
– System deployments due to business demand from customers, I joined and supported full cycle for some project for some big customer such as Toyota Viet Nam, Yamaha Motor Vietnam.
– Develop, maintain, support, and optimize IT key functional areas: Desktop Support, Server Support, Network Infrastructure and storage.
– Installing and configuring computer hardware, operating systems and applications.
– Monitoring and maintaining computer systems, local area networks.
– Diagnosing and solving software and hardware problems.
– Provide user level technical support for end users, computers, printers, etc.
– Assistant end user system updates and monitoring. Including: Patch management, Spyware removal and testing, virus checking.

Education
– Hanoi University of Technology (Genetic-Singapore)
– Certificate achieved: Higher Diploma of Computer Science.
– Program: Full time (1998-2003) IT Professional training

– Certified Information Systems Security Professional (CISSP 2017)
– Robusta Education Center

– Vmware 6.0 (2016)
– Certificate achieved: VMware 6.0

– Project Management Professional (PMP 2014)
– PMA Education Center
– Certificate achieved: 35 hours

– Certified Ethical Hacker (CEH 2008)
– CSI Education Center.

– Cisco Certified Network Professional (CCNP), Self-study.

– Cisco Academy (Hanoi CTT)
– Certificate achieved: CCNA 4.0 (Cisco Certified Network Associate)
– Cisco ID number: CSCO

– BKNA 2007
– Certificate achieved: Bkis Certified Security Essential

– Microsoft System (CSI Training Center 2008)
– Certificate achieved: MCSE (Microsoft Certified System Engineer.)
– Microsoft Certification ID: 6287457

References:
(Upon request)

Hanoi Nov 20, 2017
Do Duc Ngoc