Lâm Thị Như Ý 1990 Biên phiên dịch

PERSONAL

PROFILE
Nhu Y has 7 years of

experience
in property
management in the real estate industry and 3 years
of

experience
in office management at a bank. A
suitably qualified individual who not only has the
relevant

experience
that you are looking for Mrs.
Nhu Y is organized, reliable, and career-minded;
she is keen to join a company like yours where she
will have the opportunity to be involved in shaping
i t s f u t u r e . S h e h a s a h a n d s – o n a p p r o a c h t o
providing high-quality management and a proven
ability to identify and secure new business. As a
LÂM THỊ NHƯ Ý superb communicator, she can easily establish and
maintain open and positive relationships with
• Birthday:
28/12/1990
tenants, occupants, and landlords alike. She is
• Emai:
currently hoping to join a forward-thinking
• Contact:
093456.32.37
business that will support her professional
• Address:
10 District, HCM city,
development.
Vietnam.

EDUCATION
:
• Major in Business Adminitration
SKILL:
• Excellent English and Vietnam

skills
• Strong Report writing and presentation capabilities.
• In depth knowledge of financial and ability to develop and manage budget for company
• Ability to analyze issues and present practical solutions to BOD in a fast-moving
environment.
• Ability to work independently and to define and meet deadlines in a flexible
environment.
WORK

EXPERIENCE
:
03/2019 –Present:
Property Manager at VCRE group – Real estate
Key responsibilities:
• Preparing and managing budgets.
• Monitor term contracts and manage costs effectively.
• Attend to tenants’ feedback and manage the tenant-landlord relationship.
• Attracting new tenants through advertising, property viewings, and encouraging referrals.
• Maintaining records of income, expenses, signed leases, complaints, maintenance, etc.
• Setting rental rates, negotiating and enforcing lease agreements.
• Addressing tenant complaints and inspecting vacated units.
• Contracting and supervising repairs and maintenance work.
• Collecting rent, dealing with late payments, and handling operating expenses.
• Represent the owner in all matters and dealing with the authority or any other person.
06/2017 -03/2019:
Trade center management and operation specialist at Novaland Group –
Real estate
Key responsibilities:
• Assist the business operations manager in planning, organizing, and coordinating
functions relating to the operation of the business.
• Maintain an updated client, customer, contractor, and supplier management system.
• Monitor expenses and budget in line with the finance and accounts department.
• Provide recommendations and suggestions for improvements in any aspects relating to
increased performance.
• Keep up to date with the current market trends and industry forecasts.
• coordinates with different departments to achieve optimal work production across the
board.
• Managing day-to-day operations
• Optimizing operational processes and procedures for maximum efficiency while
maintaining quality standards.
• Maintaining policy and procedure documents.
• Training new employees and ensuring that health and safety regulations are followed.
• Interacting with customers and suppliers
• Represent the owner in all matters and dealings with the authority or any other person.
07/2014 -06/2017:
Deputy Property Manager at ACC Thang Long Ha Noi – Real Estate
Key responsibilities:
• Managing day-to-day operations.
• Optimizing operational processes and procedures for maximum efficiency while
maintaining quality standards.
• Inspect property conditions and coordinate maintenance

activities
.
• Manage budgets, accounts, rent collections, and tenant notices.
• Create and distribute marketing materials to attract new tenants.
• Maintain organized and updated resident files and records.
• Report any problems or issues to the property manager.
• Building positive relationships with prospective and current tenants
• Overseeing the timely and successful completion of maintenance requests
• Preparing and executing detailed and legally compliant lease agreements
• Overseeing all financial procedures, including verifying renter income, processing
monthly payments, and executing default protocols
• Creating organizational systems to support accurate record keeping, efficient financial
transactions, and prompt renter complaint resolution
• Represent the owner in all matters and dealings with the authority or any other person.
12/2011 – 06/2014:
Office Administrator at ACB – bank
Key Responsibilities:
• Coordinate office

activities
and operations to secure efficiency and compliance with
company policies.
• Supervise administrative staff and divide responsibilities to ensure performance.
• Manage agendas, travel arrangements, appointments, etc. for the upper management.
• Manage phone calls and correspondence (e-mail, letters, packages, etc.).
• Support budgeting and bookkeeping procedures.
• Create and update records and databases with personnel, financial, and other data.
• Track stocks of office supplies and place orders when necessary.
• Submit timely reports and prepare presentations or proposals as assigned.
• Assist colleagues whenever necessary.