Ứng viên trẻ năng động, đam mê lĩnh vực Marketing và Bán hàng. | Nữ | 1999 | Chưa phân loại

Quản trị Kinh doanh, Marketing, Bán hàng, Thực tập sinh, CRM, Nghiên cứu thị trường, Phân tích dữ liệu, Giao tiếp, Telesales, Quản lý dự án, Kỹ năng mềm, Tiếng Anh …

LE NGUYEN
THAO LINH
BACHELOR OF BUSINESS ADMINISTRATION

EDUCATION
– Foreign Trade University
– Bachelor’s Degree | Aug 2017 – Apr 2021
– Major: International Business Administration

PROFILE
– Through my activities and internships during university time, I gained basic knowledge and experience about Sales and Marketing. Now being a fresh graduate, I am looking for a challenging and dynamic work environment, as well as the very first opportunity to work and learn more in those fields. I am also keen on working in a variety of roles as required.

WORK EXPERIENCE
– Synnex FPT
– Sales & Product Management Intern | Jun 2020 – Sep 2020
– Supporting Sales and PM staff in responsibilities related to:
– Analyzing product structure compared with other brands, providing comments on market information and competitors, synthesizing and proposing solutions to Director.
– Supporting in market research, finding new customers and setting up distribution channels to new target groups and potential customers.
– Planning, organizing and deploying assigned work segments to promote and develop target customer groups such as updating import goods, inventory quantity stock, setting selling prices, designing quotes, setting up promotions.
– Maintaining customer database by inputting customer profiles and updates.
– Keeping up to date with product information.
– Preparing reports and other tasks as assigned by the Director.

– ELSA
– Sales Admin Intern | Oct 2019 – May 2020
– Overseeing the administration related to B2C sales processes:
– Entering data onto CRM system and maintaining an accurate database of customers.
– Making proper sales reports.
– Handling problems that arise during the day (dividing and reviewing contacts to avoid duplication; telemarketing; answering questions and dealing with complaints via hotline, email, inbox, etc).
– Supporting HR team for recruitment, training and internal activities.
– Collaborating with other functions (Marketing, Customer Service, Product, Logistics, etc.) for related tasks.

– ORO Training and Education Joint Stock Company
– Telesales | Dec 2018 – May 2019
– Maintaining and expanding database of customers.
– Contacting potential and existing customers via phone to inform, consult and convince them to enroll in ORO English courses.
– Achieving assigned KPIs (sales revenue, conversion rate, daily calls, etc).
– Continuously optimizing telesales scripts.
– Answering questions, handling complaints and directly consulting in necessary cases.

– Hai Trieu Watches
– Copywriter & MC – Reviewer | May 2018 – Oct 2018
– Preparing and writing content for PR/reviewed posts/articles.
– Developing and designing posts/articles in professional ways.
– Using SEO principles to maximize copy’s reach.
– Editing and proofreading copy as needed.
– Being the MC for video shoots at Hai Trieu showroom or studio.

COMPETENCIES
– Task Management (90%)
– Adaptability (80%)
– Teamwork & Communication (80%)
– Public Speaking & Presentation (80%)
– Critical Thinking & Problem Solving (80%)
– Willingness to obtain functional knowledge and understanding of company products, policies and procedures (80%)
– English (70%)
– MS Office: Word, Excel, PowerPoint (70%)

INTERESTS
– Traveling
– Reading
– Cooking
– Music (listening to music, singing, playing ukulele)
– Writing and editing scripts for videos on Youtube and Facebook

OTHER ACTIVITIES
– MC & Voice Talent (Freelance) | Oct 2018 – Present
– Acting as a host of events and facilitating smooth running to ensure outcomes are achieved.

CERTIFICATES
– The Certification of joining Talent Generation Training Program 2019
– The Certification of joining Vietnam Digital 4.0 2019

REFERENCES
– ACTION Club (under Foreign Trade University)
– Member of External Relations Department | Nov 2017 – Jul 2020
– Organizing public programs and events for students.
– Organizing internal training series and competitions for members.
– Seeking and building relationships with key external stakeholders (sponsors, content partners, media partners, etc).
– Caring for the spiritual life of the members through cohesive activities.

– Nguyen Dinh Phong (Mr.)
– Sales Director, Synnex FPT
– Phone:
– Email: