Ứng viên có kinh nghiệm trong quản lý văn phòng và dịch vụ khách hàng. | Nữ Nha Be – Ho Chi Minh

Office Administration, Receptionist, Internal Accounting, Customer Service, Communication Skills, Teamwork …

**VO THI THANH TRUC**
**Office Admin**

**OBJECTIVE**
– Promote my ability in Administrator area.
– Aspire to become a professional Sales Administrator.
– Short-term goal: Learn and complete my apprenticeship quickly to become an official employee.
– Long-term goal: Contribute to the growth of the company and be evaluated for promotion.

**EDUCATION**
– **HUTECH UNIVERSITY** (2013 – 2017)
– Bachelor of Commercial English
– Grade Point Average: 3.03/4

**WORK EXPERIENCE**

– **HOA SEN HOTEL** (09/2015 – 12/2015)
– Receptionist
– Greeting customers to the hotel.
– Guiding information on rooms, time, and things to notice when visiting Ho Chi Minh City.
– Advising customers about the destination and how to move.
– Making a record of customers staying at the hotel.

– **QUOCSI MARITIME** (05/2017 – 03/2018)
– Office Administrator cum Internal Accounting
– Phoning the office and transferring calls to the appropriate department or individual.
– Handling payment operations, checking payments, and transferring to the accounting department.
– Receipting official documents and transferring them to the competent department.
– Managing seals and performing clerical work.
– Creating contracts, quotations, pre-acceptance tests, cost estimates, and managing dossiers.
– Performing international business transactions and translating emails.
– Managing stationery and paying office expenses (electricity, water, equipment maintenance).
– Supporting the technical department with warehouse management.
– Supporting the organization of events and cultural exchanges for employees (football, banquets, festivals).
– Making weekly reports on office activities and submitting them to leaders.

**CERTIFICATES**
– Soft Skills Courses (2016)
– Informatics Application Level B (2016)
– Certificate of Japanese Proficiency Level B (2016)
– Certificate of Secretary (Excellent) (2017)

**CHARACTER**
– Committed to completing assignments with high work pressure.
– Keen on learning new things.

**SKILLS**
– Communication skills, presentation, and negotiation.
– Effective teamwork.
– Proficient in English and Japanese.
– Proficient in MS software.