Quản lý hành chính và trợ lý điều hành với kinh nghiệm đa dạng. | Nam Chưa phân loại

General Affairs Manager, Executive Assistant, Office Administration, Human Resources, Multinational Experience, Budget Management, Communication Skills, Logistics Management, Event Organization, Team Leadership, Problem Solving, Time Management …

**Tran Nguyen Hong Phuong**
**General Affairs Manager cum Executive Assistant**
I’m a high responsibility, versatility, creativity and enthusiastic EA in work with over seven years’ experience in the office administration and human field. I have acquired valuable working experience on service sector of various multinational environments. I have been able to work effectively in diverse and challenging work cultures with people from different academic and personal backgrounds.

**SKILLS**
– Negotiation
– Decision Making
– Presentation Skill
– High Confidentiality
– Time Management
– Excellent Communication Skills
– Excellent Organization and Management Skills
– Tactful Problem-Solving Skill
– Leadership Skill

**WORK EXPERIENCE**
**General Affairs Manager cum Executive Assistant**
Plastic Manufacturer
08/2018 – Present
1. **General Affairs Manager:**
– Manage the delivery of high-quality administrative operations including but not restricted to office fit out and renovation, facilities management, office operations & cleaning, and logistics support.
– Manage several administrative staff, cleaners, and drivers for the development of a skilled and flexible team, work planning, performance management, and professional development.
– Advise the CEO/COO on planning and budgeting to ensure the department goals and budget targets are met.
– Manage the logistics for business trips such as making business visas, booking air tickets, hotels, and insurance for employees.
– General office management, including purchase for office and factories, dispatch, cafeteria, stationeries, kitchen utilities, locker, printer; maintaining the landscape around the factory and office.
– Organize Board Committee meetings and external meetings (including hotel reservations, meeting rooms, lunches, etc.)
– Organize activities, special holidays, cultural activities, Happy Hours, Year-end Party.
– Develop processes and procedures as and when required and conduct periodical reviews on them.
– Provide support to management in the area of lease with landlords and yield the best values for the organization.
– Liaise with landlords and ensure the agreed services are rendered to the organization accordingly.
– Be responsible for cost center budgeting and management of the relevant facility management costs.
– Manage office safety and security. Ensure all guidelines, standards, and building’s requirements are observed and maintained effectively.

2. **Executive Assistant:**
– Report directly to CEO & COO.
– Manage the BOD’s calendar, travel, and maintain consistent and clear communication between BOD and the team on significant matters.
– Prepare/compose correspondence, presentations, memorandum, and reports in a timely and efficient manner.
– Ensure proper and effective organizational skills in meetings organization (internal/external), logistics, travel arrangements, accommodations, flight tickets, visa/embassy matters, etc.
– Monitor application of visas, passports, work permits, resident cards, and other related documents for expats.
– Assist in preparing for events involving CEO, including catering, speech notes, presentation slides, and briefing papers.
– Daily support (or when needed) on language needs, understanding of key documents, preparation of slides (including translations when required), etc.
– Manage and make payment of bills for CEO/COO.
– Undertake other duties as directed and required by CEO/COO.

**WORK EXPERIENCE**
**Executive Assistant**
Redsun ITI Corporation
02/2017 – 07/2018
– Report directly to BOD.
– Proactively manage all aspects of the BOD’s schedule to ensure maximum optimization of BOD’s resources including and not limited to the following:
– Comprehensive diary management, including internal and external meetings, formal and informal engagements and keeping up to date with all new activities.
– Ensure BOD is prepared for all meetings with all necessary documentation and information.
– Efficiently arrange and manage logistics related to BOD’s travel and accommodation.
– Produce documents, briefing papers, reports, and certain presentations on behalf of BOD.
– Diarize all key dates in relation to New Business updates.
– Assist to BOD as an interpreter with foreign partners. Taking the meeting minutes and updating information to HODs.
– Support to BOD in the projects: restructuring project, factory project, etc.
– Manage all of the BOD’s office administration duties.
– Oversee organization of internal company functions.
– Translate the business contract, docs.
– Follow up the progress of departments’ work and report to BOD.
– Other work assigned by BOD.

**Executive Assistant**
Vinametric
07/2014 – 12/2016
– Reporting directly to General Manager.
– Translating official documents such as business contracts, meeting minutes, in-out letters, correspondences, etc. from English to Vietnam and vice versa.
– Managing the use of the company stamp.
– Compiling monthly report and submitting to HQ.
– Reviewing documents, contracts, reports, etc. before submitting to GM’s signature.
– Handling and providing solutions for any incidents with best judgment in evaluating proof and then reporting to GM.
– Updating agenda and events regarding hotel reservation, function rooms, daily briefing reports, flash reports to GM.
– Taking the meeting minutes and preparing reports monthly, quarterly, yearly as GM requested.
– Organizing birthday party for HODs.
– Organizing year-end party and Board Committee meetings.
– Keeping whole contracts (including suppliers’ contracts), business licenses, other legal documents, licenses.
– Managing & compiling hotel rates.
– On behalf of GM to resolve some problems when GM is abroad.
– Dealing and working with government agencies, Ministry of Public Security, Dept of Culture, Sports and Tourism, etc. as GM’s representation.
– Approving, issuing, and calculating points for customers who join VIP cards and Frequent Booker member.
– Supervising and updating operations before reporting to GM.
– Making payments for GM.
– Developing all administration procedures.
– Preparing visa, plane ticket, transport, accommodation for GM’s trips.
– Perform other duties as assigned by GM.

**HR Assistant cum Personal Assistant to HRM**
Servier (Viet Nam)
11/2009 – 06/2014
– Report directly to HRM.
– Administrative management and office maintenance, parking (contact with office building for management and maintenance). Managing taxi cards, stationeries, facilities, office equipment, etc. and budget preparation & monitoring along with company regulation.
– Managing and supervising receptionist, housekeepers.
– Managing and maintaining contracts (office contract, suppliers’ contract…).
– Seeking and dealing with suppliers as HRM request. (The course is organized by HR Dept, outsource services…).
– Screening CVs from the website, contacting and arranging interviews with HRM.
– Guiding new employees for registration of procedures as: PIT code, bank account, family allowances, and the company’s regulation.
– Preparing documents for resignation’s last salary.
– Managing annual leave, sick leave, and unpaid leave for staff and making reports.
– Designing newsletter for quarterly, birthday card, Christmas card, Tet card for company.
– Updating organization charts as HRM request.
– Controlling & organizing for company’s events.
– Contacting with external suppliers for some projects, events.
– Assistant to Chairman of the Trade Union for: documents, reports, established registration procedures for Trade Union & TU’s stamp certificate, member cards.
– Making payments for HR Manager.
– Preparing work permit, visa, plane ticket, transport, accommodations for HR Manager’s trips.
– Taking the meeting minutes and writing reports monthly, quarterly, yearly as HRM request.
– Preparing & designing presentations for internal and external meetings, campaign plans for HRM.
– Management of telephone calls, mails, and correspondence, especially when HRM are abroad.
– Setting up and coordinating meetings/events/trips for HRM.
– Organizing Board Committee meetings, video conferential calls, and external meetings (including hotel reservations, meeting rooms, lunches, etc.).
– Preparing & compiling communications to all staff for invitations who attended training courses, internal recruitment, promoted information, internal mobility.
– Arranging schedule of HRM and perform tasks as assigned by HRM.

**EDUCATION**
**MBA Degree**
Certificate of Effective Communication Skills
HCM City – International University
2018 – Present

**BA Degree:**
English Linguistics and Literature
Certificate of Achievement of Team Building
University of Social Sciences & Humanities
2005 – 2009

**Computer Technician Diploma**
Certificate of Time Management Skill
University of Technology HCMC
2005 – 2006

**ENGLISH INDICATORS**
**COMPUTER SKILLS**
– Speak: Word, Excel, PowerPoint, Outlook
– Read: Access, Photoshop, AI, Corel
– Write: Excel

**ADDITIONAL INFO**
**Hobbies:**
Travelling, doing charity activities, listening to music.

**Advantage:**
Ability to multi-task and learn quickly, teamwork spirit, excelling at operating under pressure and communicating with many kinds of people demonstrated through verbal & writing abilities.

**Strong Points:**
Having work experience in Multinational Company. High responsibility, versatility, creativity, and enthusiastic in work.

I certify that, to the best of my knowledge and belief, all of the information is true, correct, complete, and made in good faith. I understand that false or fraudulent information on or attached to this application may be grounds for not hiring me.

**Place:**
Ho Chi Minh City
**Name:**
Phuong TRAN