Phạm Thị Xuân Hân

CURRICULUM VITAE
OF
PHAM THI XUAN HAN (Ms.)
Curriculum Vitae of Pham Thi Xuan Han
PERSONAL DETAILS
Name :
PHẠM THỊ XUÂN HÂN
Birthday :
1989 / 07 / 21
Gender :
Female
Address :
Hochiminh City, District 8 Ward 2, Duong Ba Trac Street
Telephone :
(00-84)
Email :
CAREER SUMMARY
Aug 2011 to Dec 2014 Welltek Systems Engineering Co., Ltd
 Purchasing Officer Cum Sale Assistant (Mandarin)
Jan 2015 to Jul 2015 Halo Digital Co., Ltd
 Interpreter Cum Administrative Officer (Mandarin)
Jan 2015 to Jul 2015 The Hong Kong Representative Office At Ho Chi Minh City
 Customer Service Cum Administrative Officer (Mandarin)
PROFESSIONAL

EXPERIENCE
Aug 2011 to Dec 2014 WELLTEK SYSTEMS ENGINEERING CO., LTD
 Key Responsibilities:
Purchasing Officer Cum Sale Assistant (Mandarin)
 Work as an Chinese – Vietnamese Interpreter/Translator for client, a manufacturer , meeting,
business trip…
 Communicate between Vietnamese- and Chinese-speaking people.
 Implement procurement strategy and policies.
 Continually develop expertise to support growth for new

projects
.
 Monitor macro trends in supplier and contract base and implement plans to react.
 Build and develop relationships with key suppliers and customers.
 Lead the procurement group in all phases..
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Curriculum Vitae of Pham Thi Xuan Han
 Order goods and services as per negotiated and approved. Review quotations.
 Prepare purchase requisitions, approve and issues purchase orders in accordance with company
policy and negotiated terms and conditions.
 Maintain procurement files. Track Purchasing activity and measurements.
 Overall responsibility to develop and implement logistics strategies and processes in support of
global business unit including production planning, customer service, distribution, inventory and
order management functions with the

objective
to manage, execute and develop the logistics group
and processes in a cost-effective, customer – focused manner.
Jan 2015 to April 2016 HALO DIGITAL CO., LTD
 Key Responsibilities:
Interpreter Cum Administrative Officer (Mandarin)
 In charge of interpretation/translation works between Vietnamese and Chinese;
 Assist to Chinese project members as assistant;
 Take care of office operations to ensure the offices operate smoothly;
 Manage the attendance and leave record information of employee;
 Assist with the recruitment process:
contact for job advertisement and arrange interview time;
 Register the procedures of Social Insurance;
 Research price, and purchase office furniture, gift and supplies;
 Updating office policies and procedures as needed;
 Manage office reports on expenses, office budgets, and other expenditures;
 Booking Air ticket/hotel for staff;
 Visa, passport, notarization of legal documents, update changes with related local authorities
 Manage stamp, follow up contract, legal documents;
 Manage accounting data and documents;
 Prepare and check invoices before sending them to customers;
 Update invoice as per bank statement;
 Assist with implementing and maintaining internal financial controls and procedures;
 Submit weekly reports/monthly as per management requirement;
 Contacting with local authorities, agency and bank…
 Other duties as assigned.
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Curriculum Vitae of Pham Thi Xuan Han
Jul 2016 to June 2018 The Hong Kong Representative Office At Ho Chi Minh City
 Key Responsibilities:
Customer Service Cum Administrative Officer (Mandarin)
 Chinese and Vietnames translation:
daily financial news, important financial
announcement, important Vietnamese law regulation (relating to Business Scope of Representative
Office ), website information…
 Customer Service:
 Contact and resolve customers’ questions or complaints about company product or service via
phone, email, mail or social media;
 Respond promptly to customer inquiries;
 Obtain and evaluate all relevant information to handle product and service inquiries;
 Record and maintain records of customer interactions, process customer accounts and file
documents;
 Use telephones to reach out to customers and verify account information;
 Manage customers’ accounts;
 Organize workflow to meet customer timeframes;
 Prepare and distribute customer activity reports;
 Communicate and coordinate with HQ internal departments;
 Follow up on customer interactions;
 Provide feedback on the efficiency of the customer service process;
Website:
Update and upload daily news, website information or promotion and fixing
common website errors…
 Administration Officer:
 Take care of office operations to ensure the offices operate smoothly;
 Research price, and purchase office furniture, gift and supplies;
 Monitoring and maintaining office equipment, inventory supplies; orders replacement supplies
as needed;
 Creating, updating, and maintaining personnel records, financial records, and other records
and databases;
 Assist with paying daily expenses, employee social insurance, telephone and the other fees (if
have) monthly payment, office and employee each quarter tax payment, yearly license tax;
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Curriculum Vitae of Pham Thi Xuan Han
 Summary and submit office‘s laborer each half of year report, office business activity yearly
report, renew office business certificate;
 Update and announce Vietnam new law information (relating to Business Scope of
Representative Office );
 Updating office policies and procedures as needed;
 Manage the attendance and leave record information of employee;
 Register the procedures of Social Insurance;
 Manage and send to HQ reports on expenses, office budgets, and other expenditures;
 Booking Air ticket/hotel for staff;
 Visa, passport, notarization of legal documents, update changes with Tax Dept;
 Manage stamp, follow up contract, legal documents;
 Other duties as assigned.
ACADEMIC
2007 – Jul 2011 Hochiminh City Pedagogy University & Yunan Normal University
International Chinese

Education
Institution
 Bachelor of Chinese Trading
2013- Jul 2015 Hochiminh City University of Social Sciences and Humanities
 Bachelor of Japanese Studies
LANGUAGE & COMPUTER

SKILLS
 Vietnamese:
Native Language.
 Chinese (Madarin):
Advanced level General Chinese and Conversation (HSK Level 6).
 English:
Intermidiate Advanced level General English and Conversation.
 Japanese:
Intermediate Level (N3 Level).
 Computer:
Proficient with MS Office Applications such as Microsoft Word, Microsoft Excel,
Microsoft PowerPoint, and e-mail applications, net surfing for research on market trends.
HCMC, June 15, 2018
Applicant’s Full name
PHAM THI XUAN HAN
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