Nhân viên hành chính với kinh nghiệm tiếp tân và quản lý nhân sự | Nữ | 1984 | Gò Vấp – Hồ Chí Minh

Nhân viên hành chính, Tiếp tân, Quản lý nhân sự, Dịch vụ khách hàng, Đào tạo nhân viên, Thời gian làm việc …

CURRICULUM VITAE
**Position:**
Nhân viên hành chính

**Personal Information:**
– **Full Name:** NGUYỄN THỊ HƯƠNG GIANG
– **Date of Birth:** August 18, 1984
– **Place of Birth:** Đaklak Province
– **Sex:** Female
– **Height:** 1m 60
– **Weight:** 50kg
– **ID Number:**
– **The Day:** July 16, 2004
– **The Place:** Gò Vấp District, HCMC
– **Nationality:** VIETNAM
– **Handphone:**
– **Email:**
– **Marital Status:** Single
– **Religion:** Catholicism
– **Permanent Address:** 332/47 Nguyễn Thái Sơn Street, Ward 5, Gò Vấp District, HCMC

**Education and Other Training Courses:**
– High School Diploma
– Certificate A in Computing
– Certificate in Hotel Restaurant Management of Sai Gon Tourist High School

**Personal Background:**
– **From 1992 to 1995:**
– Attended Primary School in Le Quy Don Elementary School, Go Vap District
– **From 1996 to 1999:**
– Attended Junior High School in Truong Son High School, Go Vap District
– **From 2000 to 2002:**
– Attended High School in Hoang Hoa Tham High School, Binh Thanh District
– **From 2006 to July 2016:**
– Receptionist in VietNam House Restaurant (93-95 Dong Khoi, Dist 1, HCMC)
– **From August 2016 to June 2017:**
– Receptionist in VietNam House Restaurant in Bong Sen Hotel (117-123 Dong Khoi, Dist 1, HCMC)

**Job Description and Personal Experience:**
– Customer Reception
– Customer Care
– Training New Staff
– Assign Work to Members in the Department
– Timekeeping for Everyone Monthly
– Provide Warm Welcome to Guests
– Answer All Telephone Calls and Handle Reservations Politely and Effectively
– Ensure High Standard Service to Customers
– Handle Complaints and Requests from Customers
– Maintenance of Cashier’s Float
– Provide Customers with Total Bill
– Ensure All Credit Card Charges are Signed by Guests, Handle Cash Validity
– Prepare Cashier Report at the End of the Shift
– Support Service Staff When Needed

– **From August 2017 to December 2017:**
– Receptionist in Indochine Park Tower (No1, Le Quy Don, District 3, HCMC)
– **Job Description:**
– Check In, Check Out for Tenants
– Receive All Information and Notifications to Departments
– Manage All Tenant’s Room Keys and Provide to Housekeeping Department Every Morning
– Check Mail Daily
– Take Care of Tenants in Tower

– **From January 2018 to Present:**
– Human Resources in the Same Company
– **Job Description:**
– Follow and Archive Dispatch
– Manage Insurance for Everyone in Company
– Follow Roster, Get Timekeeping for Everyone
– Prepare Labor Contracts for Employees
– Timekeeping
– Prepare Payroll
– Schedule Recruitment and Execute It
– Purchase Stationery and Office Devices
– Organize Birthday Parties for Employees