Nhân viên bán hàng có kinh nghiệm trong ngành ô tô | Nữ | 1994 | Cầu Giấy – Hà Nội
Giới thiệu về ứng viên
Sales Development, Customer Service, Inventory Management, Negotiation, Market Research, Automotive Industry, Reporting, Communication Skills, Problem Solving, Teamwork, Microsoft Office, Adaptability …
CURRICULUM VITAE
PERSONAL DATA
Full name: Phan Hong Hanh
Date of birth: Mar 25th 1994
Sex: Female
Marital status: Single
Address: 25A Tran Thai Tong Street, Cau Giay District, Ha Noi
Cell phone:
Email:
CAREER OBJECTIVE AND ASPIRATIONS
– Patient, Adaptable and Thirst for Knowledge Staff with +3 Years Experience
– In a High-Stress Environment
– Recent Experience in Automotive Industry
– Passion for Cars
– Strong Responsibility and Commitment
– Seeking Professional Working Environment
– Desire to Learn and Explore New Fields
EDUCATION
– DIPLOMA
– 2012 – 2016: Bachelor of Accounting – National Economics University, Hanoi
– 2017 – 2019: MBA in University of Economics Ho Chi Minh
– 2018: Spare Parts Certificate issued by Toyota Motor Vietnam
WORK EXPERIENCE
– Apr 2020 – Present: Assistant Sales Development Manager in IMI Mechatronic Equipment Production
– Responsible for Resolving Papers on Imported Equipment
– Drafting Contracts, Negotiating and Signing Agreements
– Handling Customer Feedback and Issues
– Researching and Developing Market for Product Line
– Providing Reports to Business Director
– Mar 2018 – Mar 2020: Spare Part Staff, Lexus Central Saigon, HCMC
– Monitoring Parts Inventory and Anticipating Needs
– Analyzing Quality of Parts and Ensuring Security of Inventory
– Interfacing with Service Technicians
– Maintaining Cleanliness and Order in Part Department
– Supplying Spare Parts for All Toyota Dealers in Southern Region
– Monthly Reporting for Toyota Motor Vietnam
– Oct 2016 – Mar 2018: Service Administrator, Lexus Central Saigon, HCMC
– Maintaining Customer Data System for Efficiency
– Tracking Car Maintenance Ratios and Preparing Reports
– Liaising with Dealers and Ensuring Proper Maintenance Processes
– Tracking Customer Feedback and Preparing Visitor Reports
– Supporting Service Team and Assisting Service Manager
– Mar 2016 – May 2016: Accountant Trainee – Lotte Hotel Hanoi
– Writing Red Invoices
– Inputting Data into Misa
– Reconciling Balances with Clients and Suppliers
– Preparing Documents and Conducting Simple Audit Procedures
– Translating Audit Reports into English
SKILLS
– Proficient in Microsoft Office: Word, Excel, PowerPoint
– Effective Communication in Vietnamese and English
– Strong Customer and Co-worker Interaction Skills
– Proficient in Internet Research Tools
– Ability to Work Independently and in Teams
– Capable of Handling High Pressure Situations
– Excellent Mediation and Presentation Skills
– Sociable and Adaptable
– High Concentration Ability, Not Easily Distracted
