Nguyễn Hải Yến 1992 Hành chính / Thư ký

Hai Yen Nguyen
Admin Executive (Temporary Contract) (6 months)
Cty TNHH Kms Technology Vietnam
(+84) | | VND 9,500,000 | Tan Phu District, Ho Chi Minh
City

Experience
2 years of total

experience
Feb 2017 – Jul 2017 Admin Executive (Temporary Contract)
(6 months) Cty TNHH Kms Technology Vietnam
Industry Computer / Information Technology (Software)
Specialization Clerical/Administrative Support
Role Administrative Executive
Position Level Junior Staff
Monthly Salary USD 480
* Temporary contract
– Take care of office operations to ensure the office operates smoothly. This includes facilities
management, equipment fixing and maintenance, fixed asset control & inventory, office
cleaning & inspection and office fit out & renovation.
– Handle logistics for in-coming visitors to KMS, such as visa application, accommodation
booking, pick-up service, dining reservation and outing trips
– Support the team in organizing events like annual company trip, year-end party or other
company

activities
– Handle receptionist task (back-up).
– Other duties as may be requested by the Senior Administrative Executive
Oct 2015 – Dec 2016 Centre Coordinator
(1 year 3 months) Saigon International Film School | Ho Chi Minh City, Vietnam
Industry

Education
Specialization Hotel Management/Tourism Services
Role Others
Position Level Junior Staff
Monthly Salary VND 10,000,000
1) ADMINISTRATION:
– Assist the Deputy Managing Director in organising and maintaining efficient administrative
systems.
– Participate with other managers and staff in developing systems, policies and procedures to
ensure the effective delivery of services.
– Be responsible dealing sensitively with the range of complex and challenging issues
presented by centre users.
– Devise and revise the centre program format and ensure that it reflects all current centre
activity.
– Promote the work of the centre through a range of medium (posters, standee, etc).
– Organise and maintain an efficient library of reference material in the reception area for both
staff, users and visitors use.
– Operate manual and computerised office systems (recording statistics,, relevant databases,
Copyright @ 2017 JobStreet.com
collating information for evaluation and mornitoring purposes, etc).
– Assist in premises maintenance to ensure that repairs are carried out.
– Under take office telephone, including taking messages for other staff.
– Under take general office duties are:
dealing with internal and external email enquiries –
photocopying and collating papers and mailings – arranging documents to be printed –
monitoring stocks of basic items (stationery, paper, tone, etc) – order stationery, euipments and
other items.
2) HR:
– Oversee and supervise the work of staff for whom the post holder is responsible, delegating
tasks as appropriate.
– Be responsible for personnel related issues including, placing advertisements, arranging
interviews, etc.
– Be responsible for keeping up to date information on staff employed by the centre, anf
managing staff and recruitment records in line with data protection legistration and good
practise.
– Be responsible for overseeing job description, annual leave, sickness records, etc.
– Coordinate and deliver in-service training of learning centre staff, including induction
programmes for new staff, workd placement staff, and on-the-job training.
3) STUDENT SERVICE – FINANCE
– Positively promote equality of opportunity for staff and students.
– Work duties on the student service area of the learning centre.
– Ensure compliance with the financial regulations of the learning centre.
Undertake any reasonable tasks and secondary duties as assigned by Manager and Team
Leader, icluding taking Daily report – Weekly report – Monthly report – Quaterly report – Yearly
report, etc.
Mar 2015 – May 2015 Front Office Officer
(3 months) Columbia Asia International Hospital | Ho Chi Minh City, Vietnam
Industry Healthcare / Medical
Specialization Hotel Management/Tourism Services
Role Front Office
Position Level Junior Staff
Monthly Salary VND 7,000,000
– Welcomes patients and visitors by greeting patients and visitors, in person or on the
telephone; answering or referring inquires.
– Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling
appointments in person or by telephone.
– Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing
service delivery compared to schedule; reminding provider of service delays.
– Comforts patients by anticipating patients’ anxieties; answering patients’ questions;
maintaining the reception area.
– Ensures availability of treatment information by filling and retrieving patient records..
– Maintains patient accounts by obtaining, recording, and updating personal and financial
information.
– Receiving patient payments, record them in a database and provide receipts to patients.
– Medical insurance.
– Other tasks related.
Dec 2011 – Jun 2012 F&B Staff_Trainee
(7 months) Park Hotel Clark Quay | Singapore, Singapore
Copyright @ 2017 JobStreet.com
Industry Hotel / Hospitality
Specialization Hotel Management/Tourism Services
Role Others
Position Level Junior Staff
Monthly Salary SGD 500
I worked as a trainee at Park Hotel Clarke Quay (Park Hotel Group) in Singapore within 6
months.
Bar Brizo Restaurant:
:
• Welcome customers – Instruct them to use the service.
• Take orders and send orders to the chef – Give orders to the captain – Double
check receipts.
• Work as a captain (requested).
• Work as a hostess (requested).
• Check equipments belong to the restaurant.
• Work with FO department to control and manage all meals for customers.
PoolSide Cocobolo Bar:
• Work as a main captain.
• Take orders – Pay out receipts – Totalize sales daily.
• Prepare drinks.
• Control and manage the amount of goods daily.
• Prepare for weekend buffet or weddings .
Support event department.
Other tasks related.

Education
Oct 2013 Queen Margaret University Edinburgh
Bachelor’s Degree in Hospitality/Tourism/Hotel Management | United Kingdom
Grade Grade B/2nd Class Upper
Các khóa học trước đó:
1. The year 2010 :
Completed the Certificate in Business Management – East
Asia Institute of Management, Singapore.
2. The year 2010 :
Completed the Certificate in Pre-University – East Asia
Institute of Management, Singapore.
3. The year 2011 :
Completed the Diploma in Hospitality and Tourism
Management – East Asia Institute of Management, Singapore.
4. The year 2011 :
Completed the Certificate in Specialized

Skills
in Hospitality
Industry ( Opera Software (PMS V5) – East Asia Institute of Management, Singapore.
5. The year 2012 :
Completed the Advanced Diploma in Hospitality and Tourism
Management – East Asia Institute of Management, Singapore.
6. Certificate A in Computing.
7. Certificate in Human Resources Management – Ho Chi Minh City Economic University.

Skills
Advanced English Language
Intermediate Microsoft Office, Planning And Organizing

Skills
Basic Event Planning
Copyright @ 2017 JobStreet.com
Languages
Proficiency level:
0 – Poor, 10 – Excellent
Language Spoken Written
English (Primary) 7 7
Additional Info
Expected Salary VND 9,500,000
Preferred Work Location Ho Chi Minh City
About Me
Gender Female
Age 25 years
Address 72 Le Thuc Hoach Street, Phu Tho Hoa Ward, Tan Phu District, Ho Chi Minh City,
Vietnam
Nationality Vietnam
Copyright @ 2017 JobStreet.com