Kỹ sư Hóa học với kinh nghiệm trong tư vấn và quản lý đội ngũ. | Nam Huyện 1 – Hồ Chí Minh
Giới thiệu về ứng viên
Chemical Engineering, Customer Service, Problem Solving, Team Management, Communication Skills, Retail Consulting, Process Engineering, Data Management, Leadership, Analytical Skills, Project Management, Sustainable Design …
DO QUYNH MAI
C H E M I C A L E N G I N E E R
CONTACT PROFESSIONAL
PROFILE
A Newly Graduate with Master Degree in Chemical Engineering with Solid Knowledge in Sustainable Chemical and Process Engineering Design, Reliable and Proactive Analytical Skills Demonstrated Through High Education Achievements. Confront Issues in a Confident and Timely Manner. Excellent Communication Skills Developed Through Working with Diverse Study Teams and Retail Service Clients. Clear and Logical Mind with a Practical Approach to Problem Solving.
EXPERIENCE
**THE ELITE ASSOCIATES | London | 06.2016 – 01.2017**
Luxury Retail Consultant
– Provide Excellent Customer Service
– Be Driven in Meeting Personal Targets and KPIs
– Expand the Store’s Clientele Book
– Assist with Visual Merchandising, Stock Management and Replenishment
– Have a Personable Approach
– Excellent Customer Service and Interpersonal Skills
– Working in a Highly Pressurised, Fast Paced Environment
**THE ESCAPE HUNT | HCMC | 06.2014 – 09.2015**
Assistant Manager and Game Master
– Assist the Manager in Inspiring the Team to Achieve Success by Ensuring the Overall Satisfaction of Our Guests
– Provide Outstanding Guest Satisfaction Using Professional Communication
– Informing and Training Game Masters About the Overall Job Experience, Theme Options, and Safety Rules and Regulations
– Assist in the Launching Plans and Promotions for Brand Opening
– Assist the Team with the Process of Arranging Furniture, Backdrops, Props or Window Displays, as Outlined by Company Standards
– Ensure Signage, Written Game Clues, etc. Reflect Appropriate Changes in Themed Promotions and Upholds Company Guidelines
– Participate in and Support All Daily Operations of the Facility; Perform Daily End-of-Day Register Tasks
**THE ESCAPE HUNT | Thailand | 05.2014 – 06.2014**
Game Master and Admin Officer
– Full Responsibility for the Running and Staffing the Escape Room Business
– Answer Phones, Check Call Reservations and Answer Messages to Ensure that All Reservations are Booked Promptly
– Work with Customers to Resolve Issues that May Lead to a Less Optimal Guest Experience, and Seeking Manager’s Advice When Additional Assistance is Needed
EDUCATION AND AWARDS
**UNIVERSITY COLLEGE LONDON | London | 09.2014 – 06.2018**
MEng Chemical Engineering (Master Degree)
– Runner Up of How to Change the World Project (2016)
– Best Poster of Global Healthcare Challenge (2015)
– Best Biochemical Reactor Design in Global Health Challenge (2014)
– IEP 5-Week Sustainable Planet Challenge (2014): Score 97/100
**ASHBOURNE COLLEGE | London | 09.2012 – 06.2014**
A-Level
– Gold Awards in Student of the Year of Mathematics and Physics Departments
– A* – Mathematics, A* – Further Mathematics, A – Physics, A – Chemistry
**NGUYEN HUU HUAN HIGH SCHOOL | HCMC | 09.2010 – 06.2012**
– Average Score of in Grade 11 9.2/10 (2012)
– Highest Score in Grade 10 of 9.6/10 (2011)
– Certificate of Distinction in Australian National Chemistry Quiz (2010)
– HCMC Excellent Student in Mathematics (2010): 3rd Prize
VOLUNTEER EXPERIENCE
**CHANCE UK | London | 06.2017 – 07.2017**
Trained Child Mentor
**LONDON STUDENT VOLUNTEERING FORTNIGHT | London | 11.2013 – 06.2017**
Student Volunteer
**VIETNAMESE SOCIETY | 09.2013- 06.2014 & 03.2015 – 03.2016**
Sport Officer
**VIETNAM DISCOVERY | London | 08.2015 – 09.2015**
Event VP and Food Team Member
**BRITISH COUNCIL | HCMC | 07.2014 – 08.2015**
Member of Pre-departure Briefing Vietnam
**BRITISH HEART FOUNDATION | London | 11.2012 – 3.2013**
Student Volunteer
**TEDxED CLUB | HCMC | 07.2011 – 09.2012**
Online Contributor and Translator
REFERENCES
DR. OZGUR YAZAYDIN
Lecturer and Personal Tutor
Department of Chemical Engineering
University College London
DR. LUCA MAZZEI
Research Project Supervisor
Department of Chemical Engineering
University College London
