Du Hong Nghi

Du Thi Hong Nghi
Tel:
. Email:
Add:
71G Nguyen Thuong Hien St.,Ward 05, Binh Thanh Dist.,
HCMC.

Experience
Fre elance interpreter @ US BPO Company (July 2020- now)
Chinese-English and Vietnamese-English translate verbally by voice or video
E-mail:
communication assigned by service center mainly for US market’s BPO.
Shenzhou Knitting Group:
Customer Maintain cum Assistant of
Development &Commercialization Manager. (2014 > May 2020)
E XPERTISE
January 2014- July 2016 :
Garment merchandiser (Nike sub-brand:
Converse) of
Shenzhou Knitting Ltd. based in Ningbo, China .
Nationality of Vietnam,fluently bilingual
Followed up sample from first stage till handed it over to production team.Being
English&Chinese.Japanese N5 level the contact window to communicate and get the latest confirmation toward
techpack or product feedback on time base on game plan. Hold the meeting with
Excellent interpersonal
all stakeholders, solved any problems by communicating with internal
communication. departments and customer’s developer/ designer to ensure all docs could be
pulled out to production timely.
Compliance and regulatory.
Strong teamwork,leadership. July 2016- Jan 2017:
Flyknit Footwear Project Manager (Shenzhou side) in Nike
FCDC based in Ningbo, China.
Case interpretation.
Worked directly with each Nike WHQ team relates to every stage of development
procedure:
procurement team,category team, costing team … Hold the meeting

OBJECTIVE
both online and on site for sample approval or feedback review before moving
forward to a next step. Took responsible for whole process of development to
Enthusiastic Product ensure the smooth communication between development centre and mass
production. Other duties are assigned by Development & Commercialization
Developer eager to
Manager.
contribu te to team success
Jan 2017- now :
Company assigned me to move back Ho Chi Minh office.I am
through hard work, attention
currently working as Customer Maintain cum Assistant of Development
to detail and excellent &Commercialization Manager.
organizational

skills
. Clear
+ As a customer relationship management specialist i mainly focused on managing
understanding of Footwear a company’s interaction with Nike Flyknit team who we were working onsite
together. Not only improve business relationships but also provide a best service
Development process and
to enhance efficiency of process both side has been set up.
Factory Operation in Product
+ As an Assistant of Development & Commercialization Director:
supported
Develop ment . Motivated to
manager in the daily responsibilities required to keep Development Centre running
learn, grow and excel in smoothly as well as involved in employee hiring and dismissal procedures and
performed disciplinary action when needed. Solving problem and be the contact
Supply Chain Industry.
window between customers and other internal departments.
Follow up Flyknit footwear project from the initial stage till commercialization
stage ( detail is prohibited to reveal due to Nike confidential policy).
Guest Relations Officer @ Sherwood Residence (2012 > 2013)

Education
Served and supported customer’s requests in order to ensure that they are 100%
satisfied.
Supported and coordinated with front desk, bellman, doorman, hotel checkpoint
International Relations (B.A)- Open HCMC and other involving departments to took well care of guests as well as took
University (200 6-2010) responsible for monitoring the security operations in main hall of facility.
Certificate of C osta Hospitality Campus ( Costa Perform other duties as assigned by GSS/AGSM/GSM/GM/Hotel management.
Crociere S.p.A,Italia) (2010-2011)
Management trainee @ Singapore Harry’s Group Pte (2011> 2012)
Assisted manager to manage bar and restaurant operations to ensure smooth and
efficient operations to maintain customer satisfaction.
Also took responsible for monitoring the security operations for restaurant.
Implemented security policies, regulations, rules, and norms and make sure that
the environment in restaurant is safe for customer,employers and visitors follow
Singapore Occupational Safety and Health Act.
Ensure that the bar&restaurant were fully and properly stocked.
Be able to answer all questions about cooking methods, menu items, specials and
prices of all items.
Costa Crociere S.p.a:
Service Staff (2011)
I have employed at Costa Crociere S.p.A as service staff based in Italy.
A restaurant server took orders, answered questions about the menu and
food, sold the restaurant’s food and drinks, took payment, communicated
orders with the kitchen staff and relevant task assigned by manager.