Chuyên viên vận hành bán hàng với kinh nghiệm quản lý nhân sự | Nữ | 1989 | Thủ Đức – Hồ Chí Minh

Sales Operation, Payroll, Social Insurance, Tax Reporting, Employee Benefits, Teamwork, Time Management, Communication, Problem Solving, Inventory Management, Client Service, Administration …

HHOOAANNGG TTHHII TTHHAANNHH TTHHUU
SALES OPERATION OFFICER

**Objective**
I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively.

**Education**
OPEN UNIVERSITY
DEC 2010 – JAN 2014
– Business Administration
– Degree classification: Good

**Work Experience**

**SUNTORY PEPSICO VIETNAM BEVERAGE**
AUG 2016 – AUG 2017
– **Pass Assistant & Warehouse Clerk**
– **Social Insurance:**
– Manage HCMC Social Insurance for 1,000 Employees from Jun 2017
– Work with Supplier to centralize 7 locations to HCMC Social Insurance from Jun to Dec 2017
– Manage Outsourcing Supplier to implement HCMC Social Insurance for 3,000 Employees from Jan 2018
– Ensure all reports and employee benefits are timely processed
– **PIT:**
– Work with outsourcing supplier to issue and deliver Tax receipts for employees who leave the company
– Timely manage and make quarterly report to Tax Department
– Timely consolidate and prepare monthly reports
– Execute PIT finalization without any penalty and employee complaint
– **Payroll Reports:**
– Timely run and make payroll reports accurately via system, get approval and send to Payroll Team
– **Payroll Outsourcing Labors – 300 Employees:**
– Verify the monthly payroll calculation sheet of Supplier
– Process payment on time
– **Labor Contract Renewal/Probation Assessment:**
– Track and request Line Manager to give confirmation, follow up until it gets the approval
– Send the approval for the person who keys data and issues labor documents
– Send the labor documents to get the signature of the employees
– Follow up to get the final document, forward scan file to PIC and attach it into the system
– **Final Payment:**
– Make request for the remaining income for leavers via system, instruct employee to complete leaving process on time
– **Employee Dossiers:**
– Contact new hires to collect full documents as required by Company
– Instruct them to provide data accurately; return terminated documents to resigned employees
– Implement TR documentation filling guideline
– **TR Call Center (Backup Role):**
– Handle questions of all employees about TR policies, provide accurate answers in a timely manner

**Planning Department**
– Maintain activities related to control of finished goods at co-packer
– Daily input system
– Issuing documents for everyday goods
– Control and make comparison to the location data of weekly/monthly co-packer
– Control the delivery documents
– Reported the use of coordinated delivery bill (DNDS)
– Import and Export Pallets Loscam on the system
– Import and Export New Empty Bottles/Pallets/Crates, etc. on the system

**UNILEVER VIETNAM**
AUG 2015 – AUG 2016
– **Sales Admin**
– Maintain activities:
– Coordinate the functional departments to ensure proper implementation of orders to Distributors
– Synthesize and update daily sales figures
– Discuss with distributors/Sale Supervisor, plan inventory to distributors based on the distributor’s inventory and the company’s
– Coordinate the leave days of sales staff in the region
– Manage other office operations to support the work of Area Sales Manager (ASM)
– Ensure sales tools and advertising materials are ready for the sales team
– **Measures to Monitor and Resolve Problems:**
– Recognize recurring problems in the distribution order process, immediately report to ASM
– Actively participate in the process of solving problems with ASM and Sale Supervisor

**DANH GIA COMPANY**
APR 2012 – APR 2015
– **Sales Admin**
– Maintain activities:
– Check existing export goods report for daily business department and sales department
– Coordinate the implementation of programs for all stores in Ho Chi Minh City and Hanoi
– Make payments of costs in the warehouse
– Dispatch goods to the store based on orders from Marketing and Sales
– Collaborate with accountants and wholesalers to place orders for agents
– Care for agents implementing contracts, closely monitor promotions, gifts, incentives, and support from the company
– Monitor the importation process of the agent, provide information for business control
– Update sales data, weekly/monthly/quarterly sales reports, detailed sales reports, turnover of sales staff
– Carry out after-sales care and support
– Monitor the progress of work, update and summarize reports of daily business activities

**Certifications**
– Intermediate Level B Certification 2014

**Achievements and Skills**
– Good at teamwork skills
– Ability to work under pressure
– Capacity for negotiation and representation
– Well-organized time management skills and proven problem-solving skills
– Ability to work on multiple tasks and meet tight deadlines
– Ability to adapt to new work environments and workflows
– Excellent communication and client service skills
– Proficient in computer skills: Oracle, MS Word, Excel, PowerPoint