Chuyên viên Sale Admin với kinh nghiệm và kỹ năng đa dạng | Nữ | 1995 | Bình Thạnh – Hồ Chí Minh

Sale Admin, Customer Service, Financial Accounting, Project Management, Communication Skills, Teamwork …

**Objective**
I will be able to contribute my skill, knowledge and experience to a company that will improve the life of my family and those around me.

**Work Experience**
**FrieslandCampina Vietnam**
*November 2018 – Present*
**Sale Admin**
– Assisting other department heads and Sales staff to develop business plans and strategies
– Handling and reporting arising situations
– Preparing, drafting, processing documents and papers, records, contracts, letters
– Receiving information, updating data, operation situation of the department
– Contacting suppliers, partners, customer support

**Wongeak Industry**
*August 2017 – October 2018*
**Sale Admin**
– Delivering professional customer service operations
– Handling customer service enquiries and providing product and service information
– Receiving ordering and submitting to related departments for further processing
– Analyzing and resolving customer complaints and reporting sent to manager
– Handling documents and coordinating with internal and external departments

**Education**
**University of Finance – Marketing**
*July 2013 – July 2017*
– GPA: 2.87/4
– Major: Financial Accounting
– Core subjects: English major in accounting, Economics, Financial accounting, Accounting principles, Fiscal and monetary and Management accounting
– Mother tongue(s): Vietnamese
– Other language(s): English (TOEIC 630)

**Skills**
– **Communication Skills:** Good communication skill gained through my experience as Association activities
– **Organizational / Managerial Skills:**
– Secretary of Ho Chi Minh Communist Youth Union of Quarter 10
– Member of the Executive Committee of The Associated Organ of Vietnamese Students’ Association, Faculty of Accounting and Auditing, The University of Finance – Marketing
– Organization members of the Sao Thien Vuong Club
– **Job-related Skills:**
– Copywriting
– Social media planning and managing
– Event planning and organizing
– Project management
– Public speaking (Presentation skill)
– Teamwork
– Observing & Analyzing
– Strategic planning
– **Computer Skills:** Good command of Microsoft Office; Proficiently use the Misa program

**Extracurricular Activities**
*July 2013 – July 2016*
**Team’s Vice Leader**
– Organizing social, cultural, sport, and volunteer events and activities of the Department’s and University’s Union of Students
– Be in the festival staff team
– Take part in a volunteer campaign
– Tutor and mentor for freshmen
– Setting up guidance and developing plans on long-term and short-term student activities of the University’s Union of Student, Faculty of Accounting and Auditing

**UFM’s Youth Leader 2015**
*March 2015*
**Team’s Vice Leader**
– This was the 4-ground competition held by Ho Chi Minh communist young union of the university of finance-marketing in order to find dynamic and skillful young leaders. It attracted more than 500 students registered in total.
– **Achievement:** Top 15

**University’s Green Summer Campaign in Ho Chi Minh City in 2014**
*May 2014 – July 2014*
**Event Team Leader**
– Organizing weekly events for campaign
– Be in charge of planning events
– Representing the University to join in the City’s and Country’s student activities

**Certifications**
– Informatics Certificate Level B – Very Good level 2015
– 6 Soft Skills Certificate:
– Effective presentation skills
– Effective and creative thinking skills
– Problem solving and decision making skills
– Business communication skills
– Organizational skills and time management
– Teamwork skills