Chuyên viên Logistics với kinh nghiệm trong lĩnh vực xuất nhập khẩu | Nữ | 1993 | Quận 7 – Hồ Chí Minh

Logistics, Customs Declaration, Import-Export, Team Leadership, Customer Support, KPI Reporting …

Nguyễn Thị Hồng Ngọc
Logistic Staff

**Birthday:**
Sep 01, 1993

**Address:**
22, Bui Van Ba Street, Tan Thuan Dong Ward, District 7, HCMC

**Family Status:**
Married

**Email:**
[Email]

**Phone:**
[Phone]

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**Education:**
– Bachelor in Transport Economics
Ho Chi Minh University of Transport

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**Objective:**
– Work in a professional environment.
– Always willing to learn, developing my abilities to complete work well.
– Becoming a good labor administration in the export-import field.

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**Work Experience:**
– **Logistic Staff**
Anc (01/2016 – 02/2019)
– Receive, check & prepare full set of Customs Declarations documents (HS code).
– Get AN, booking from Shipping line.
– Submit SI & VGM to shipping line.
– Perform declaration activities on customs software.
– Prepare for customs clearance formality, Import Permit, quality certificate, fumigation, etc.
– Co-ordinate with trucking company and warehouse staff for pickup/delivery cargo at factory and sea port/airport/ICD on time.
– Make CO form D, AK, AJ, B… timely and accurately.
– Connect tightly with customers to solve problems relating to customs declaration.
– Answer questions and complaints from customers about customs procedures, C/O, negotiation documents, etc.
– Responsible for consumption calculation and import tax refund.
– Ensure timely export and import of goods, with no extra costs incurred for the customer.
– Follow up and provide feedback on abnormal order status to customers.
– Complete weekly KPI reports, and weekly and monthly reports.
– Understand customs laws and update new customs laws to management.
– Other work assigned.

– **Team Leader**
Gemadept Logistics (02/2019 – Present)
– Lead a team supporting customers (Coats Phong Phu) for logistics.
– Oversee all logistics operations and ensure customer satisfaction.

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**Skills:**
– Computer Skills
– Office Proficiency
– Logical Thinking and Creativity
– Public Speaking
– Enthusiasm in Work
– Writing and Reading English

**Attributes:**
– Careful in all tasks
– Hardworking and enthusiastic
– Responsible for assigned missions
– Capable of working independently or in a team

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**Certifications:**
– English Certificate issued by HCM University of Transport
– Computer Certificate

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**Interests:**
– Reading books and magazines
– Swimming
– Playing sports
– Traveling
– Learning and listening to English music