Chuyên viên ISO với kinh nghiệm quản lý chất lượng và đào tạo nhân viên | Nữ | 1993 | Thanh Hoa

ISO 13485, Quality Management System, Internal Auditor, Warehouse Management, Document Control, Training …

CURRICULUM VITAE

WORK EXPERIENCE

**Terumo Corporation**
– **Position:** ISO Staff – Warehouse Group/ADM Department
– **Period:** June 2018 – Now
– Implementing procedures and operations as per QMS (Quality Management Standard) (ISO 13485) and SOP (Standard Operating Procedures).
– Discussing and supporting Manager in drafting and updating ISO procedures true to actual.
– Preparing and submitting documents/procedures to related sections for issued procedures.
– Making weekly/monthly reports about corrective actions regarding non-compliance with ISO standards to Manager and Director.
– Welcoming and working with internal/external auditors.
– Conducting daily patrols to checkpoints (including raw materials, finished goods warehouse, and chemical storage) to identify mistakes not aligned with procedures and creating patrol reports.
– Training and enhancing awareness and responsibility of operators to avoid mistakes.
– Developing training plans and training result reports for employees according to the yearly training plan of the section under the company’s rules.
– Updating and controlling staff attendance.
– Explaining company policies and rules to employees.
– Ensuring compliance with company rules by employees.
– Maintaining archival documents for easy access during audits.
– Translating legal documents as required by Management.

**Achievements:**
– Certificate of excellent achievement from Apollo English.
– Gained knowledge and experience in ISO.
– Became an Internal Auditor of the section and a member of TVC’s QMS associate.

**Nghi Son Refinery and Petrochemical Complex Project**
– **Position:** Admin Staff – QA/QC Department – Zone 3 [SK E&C]
– **Period:** January 2015 – April 2018
– Managing payroll, working hours, and overtime hours.
– Coordinating with suppliers for stationery purchases and distribution.
– Collecting and organizing submittals from sub-contractors for manager’s review and preparing summary reports.
– Ensuring employees have sufficient Personal Protective Equipment (PPE), firefighting systems, and first aid tools.
– Supporting Engineers in preparing and completing documents for conducting Walk Around systems.
– Assisting with IT issues for each department, including toner, ink, paper, laptops, and desktops.
– Ordering meals based on the working schedule set by the Manager and coordinating with related departments to resolve potential issues.
– Supporting subcontractors with necessary documents and coordinating with other departments to address issues.
– Arranging transportation for employees based on working schedules and liaising with responsible persons for support.
– Registering and managing training courses for subcontractor members.

**Achievements:**
– Improved management skills in arranging transportation to ensure staff arrive on time for shifts.
– Developed the ability to solve IT system and office equipment problems quickly without affecting work progress.
– Gained experience working effectively under high pressure in a multi-cultural project environment.

**SKILLS**
– Excellent MS Office (Word, Excel, PowerPoint)
– Strong communication skills in a multi-cultural project office
– Fluent in spoken English, full professional proficiency in reading and writing
– Good interpersonal skills
– Ability to work under high pressure

**ACTIVITIES**
– MC, Dance
– Cheerleader
– Tour Guide
– Member of Ham Rong Volunteering Student Association

**HOBBIES**
– Traveling
– Listening to music
– Studying languages

**REFERENCES**
– **TVC:** Ms. Nguyễn Thị Thúy
– **JGCS:** Mr. Nguyễn Đình Thi
– **Contact:** 091. 549. 1400