Chuyên viên HR-Admin với kinh nghiệm phong phú và kỹ năng giao tiếp tốt. | Nữ | 1989 | Quận 5 – Hồ Chí Minh

HR Administration, Customer Service, Communication Skills, Multitasking, Team Collaboration, Time Management, Event Coordination, Database Management, Recruitment, Employee Relations, Problem Solving, Training …

QUAN GIA LINH
(Linda QUAN)
Date of Birth: 28th March 1989
Address: No. 49, 1st Floor, An Binh Street, Ward 6, District 5, Ho Chi Minh City, Vietnam
Mobile Tel: +(60)
Email:

**OBJECTIVE:**
– Broaden my HR-Admin experience by taking challenging assignments, preferably in Guest Relations and HR-Administration department which would enable me to exercise my communication, organization, and administration skills.

**EDUCATION:**
– Bachelor Degree in Business Administration, 2007-2011
HUFLIT University, Ho Chi Minh City, Vietnam

**SKILLS & SPECIFICATION:**
– Excellent Customer Service
– Hard-working, Well-organized and Planning to Prioritize and Multitask
– Able to Work Overtime and in High-pressure Environment
– Good Computing Skills
– Ability to Meet Deadlines
– Good Presentation Skills
– Good Relationship with Team and Other Departments

**FULL-TIME WORKING EXPERIENCE:**

**HR-Admin Assistant**
June 2015 – Present
China Construction Engineering
– Reward: Employee of the Year in 2016
– Record attendance, ensure employees’ salary and allowances are calculated and paid on time, accurately.
– Organizing and maintaining company staff profiles, database.
– Update internal databases (e.g. Annual Leave, Sick Leave, Unpaid Leave, Medical claim).
– Prepare HR documents, Job offers, Employment contracts, Termination Letters.
– Posting Job Advertisements, Arrange Interviews, Interview candidates.
– Arrange staff to open bank accounts, for annual medical check.
– Assist in Working Permit Application for Expat Staffs.
– Purchasing flight tickets, bus tickets, booking hotels, applying visa for managers.
– Arrange business trips, company events.
– Manage Company transportation, Accommodation, Meals, Drivers, Cooks, Housekeepers and other Administrative tasks.

**Sales Coordinator**
May 2013 (Pre-opening time) – Present
Pullman Saigon Centre (5*)
– Reward: Employee of the Month in April & November 2014
– Create and maintain all files for the smooth operation in the department.
– Prepare proposals, agreements, sales reports and presentations.
– Prepare and conduct Group instruction in weekly meeting.
– Conduct site inspection for clients.
– Attend networking to keep relationship with current clients and looking for new potential clients.
– Arrange working roster of the department.

**Housekeeping Supervisor**
February 2012 – April 2013
Six Senses Con Dao Resort and Spa (5*)
– Reward: Moment of Truth in 2012
– Holding daily meeting with staff.
– Inspect level of cleanliness and assign working areas for staff during one shift.
– Assist in scheduling roster of staffs accordingly.
– Handle guests’ requests and complaints.
– Report needed repairs to the maintenance staff.
– Training new staff and current for housekeeping service improvement.
– Control room keys.

**OVERSEAS WORKING EXPERIENCE IN WORK & TRAVEL CULTURAL EXCHANGE PROGRAM:**

**Housekeeper**
July 2011 – September 2011
Brass Lantern Inn, Nantucket, MA, U.S.A
– Assist to check in & out guests, answer the phone calls.
– Guide guests to interesting places and must-visit places around the island.
– Ensure the rooms are cleaned and ready.

**Cashier**
June 2010 – October 2010
Stop & Shop Supermarket, Nantucket, MA, U.S.A
– Scan customers’ groceries.
– Take different forms of payment and store policy on accepting payment.
– Stock groceries and return items to stock.
– Retrieve shopping carts from the parking lot.

**PART-TIME WORKING EXPERIENCE DURING UNIVERSITY TIME:**
– F&B Apprentice
December 2010 – May 2011
Sheraton Saigon Hotel and Towers, Ho Chi Minh City, Vietnam
– Server – Cashier
Café Terrace, Ho Chi Minh City, Vietnam
November 2009 – April 2010
– Santa Lucia Italian Restaurant, Ho Chi Minh City, Vietnam
June 2009 – October 2009
– Pizza Inn, Ho Chi Minh City, Vietnam
June 2008 – December 2008

**LANGUAGE:**
– Native Chinese-Cantonese
– Native Vietnamese
– Good in English and Chinese Mandarin

**TRAVEL RECORD:**
– USA, Thailand, Singapore, Korea, Malaysia

**INTEREST:**
– Traveling
– Cooking
– Playing guitar
– Learning new culture

**REFERENCE:**
– Available upon request