Chuyên viên hỗ trợ hành chính với kinh nghiệm đa văn hóa | Nữ | 1999 | Tan Phu Dist, HCMC

Bilingual, Customer Service, Teamwork, Administrative Support, Recruitment, Training, Microsoft Office, Problem-solving, Communication Skills, Multicultural Environment, Hospitality Management, Payroll Administration …

Nguyễn Diệu Linh

**Summary of Qualification**
– Bilingual fluent in communication with people in English and Vietnamese
– 4+ years of experience in working in multicultural environment
– Strong customer service and teamwork skills developed in multiple professional roles.

**Work Experience**

– **Personal Assistant**
Genesis TDT
Ho Chi Minh City, VN
Mar 2022 – Present
– Performed all assistant, administrative functions and executive support for staff policies and monitored the changes in accomplishing tasks.
– Completed bookkeeping tasks and monitored expenses for business.
– Advising and supporting the Director in developing operational plans and organizing the implementation, monitoring and updating the implementation progress of relevant departments according to their functions, authority under the direction of the director.

– **F&B Manager Assistant – Human Resource Assistance – Cashier**
Tuan & Tu Restaurant
Ho Chi Minh City
March 2021 – Feb 2022
– Assisted in recruiting and training new employees.
– Administered payroll information, compensation materials.
– Resolved issues with service providers, inventory vendors and staff.
– Recorded transactions and transaction value, collected monthly statistics, paid by cash registers and other supporting devices.

– **Office Assistance – Teaching Assistant**
Studii Academy
Ho Chi Minh City
May 2020 – Jan 2021
– Scheduled and coordinated meetings, appointments, and summer camps.
– Collaborated with classroom teachers to administer tests and curriculum instruction to students.
– Corresponded with professors to provide educational materials, including daily and weekly homework packets; sent weekly reports to parents.

– **Student Worker**
HotSpot
Flagstaff, AZ, U.S.A
Aug 2019 – March 2020
– Provided excellent customer service in the fast-paced environment.
– Experience working back & front of the house.
– Skilled at managing orders for two separate food stations.

**Work Skills**
– Customer Service
– Decision Making
– Synthesize Information
– Communication Skills
– Enhance Problem-solving Skills by interacting with customers.
– Multi-tasking

**Educational History**
– **Northern Arizona University**
Jan 2019 – May 2021
BS in Hotel and Restaurant Management
– Studied project planning, coordination, and ethics.
– Worked with various team members with different backgrounds.

– **Lane Community College**
Jan 2018 – Dec 2018
Associate of Art Degree
– GPA: 3.8/4.0

– **Seattle Central College**
Jan 2016 – Dec 2017