Chuyên viên hành chính với kinh nghiệm tiếp nhận và quản lý văn phòng | Nữ | 1990 | Quận 9 – TP.HCM

Receptionist, General Admin, English Teaching, Customer Service, Office Management, Public Speaking …

EDUCATION
– Aug 2008 – Oct 2012
– HCMC Open University
– Bachelor of Arts in English
– Teaching English

WORK EXPERIENCE
– Aug 2015 – Present
– VÕ THỊ DIỄM TRINH
– Chubb Life Viet Nam
– Receptionist, General Admin
– Welcomes visitors by greeting them, answering phone calls, receiving and transferring mails.
– Handles complaints and requests of customers and transfers to other departments.
– Orders stationeries, medicine, grocery and follows up with the supplier.
– Manages arrangement of meeting room and relevant equipment.
– Assists in general administrative work such as:
– Searching for quotations
– Making payments
– Filing arrangements
– Coordinates with Tea Lady for drinking, tea breaks of meetings or substituting during any absence.
– Maintains the reception and pantry area in a neat and tidy manner.
– Performs any other duties assigned by management.

– Sep 2013 – Mar 2015
– Chu Nguyễn Quỳnh Dao Tay Ninh Information Center
– Manager of Chubb Life Insurance
– Vietnamese Teacher of English
– Lesson planning and preparation.
– Checking pupils’ work.
– Running extra-curricular activities.
– Attending staff meetings.
– Liaising with parents.

– May 2012 – Jan 2014
– Apollo English Viet Nam & Vietnamese American
– Training English Teacher Assistant
– Worked with foreign teachers.
– Provided extra help to children from ethnic minorities or those with special needs.
– Assisted with school events, trips, and activities.
– Helped with marking and correcting work.
– Provided support to children with mathematics, reading, and writing on individual, class, or small group basis.
– Tidied up and kept the classroom in good order.
– Supported students with English as a second language.

– Nov 2012 – May 2013
– Vietnamese American School System
– Admin Executive
– Checked & replied to all emails on a daily basis.
– Provided support to other departments from other branches when needed.
– Supported teachers (especially foreign teachers).
– Prepared monthly reports about the number of students studying at the branch, retention, enrollment, and others.
– Assisted students in solving problems related to their study, registration, testing, scores, and complaints.
– Provided information about school and student study results to parents upon request.