Chuyên viên hành chính với kinh nghiệm quản lý và hỗ trợ bán hàng | Nữ | 1994 | Bình Thạnh – Hồ Chí Minh

Sales Admin, Account Executive, Import-Export, Business Administration, Customer Service, Office Management …

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EDUCATION
COLLEGE OF FOREIGN ECONOMIC RELATIONS 10/2013 – 10/2016
– Business English
– Main subjects learned:
– English for Business Communications
– Marketing
– Human Resources
– Restaurant Management
– Import – Export
– Business Administration
– Accounting

 WORK EXPERIENCE
KIM PHUNG NGUYEN
HOANG DAIKO MEKONG COMMUNICATIONS 10/2019 – CURRENT
– Sales Admin cum Account Executive Support
– Sales Admin Duties:
– Responsible for Import and Distribution of new products from Japan
– In charge of documentation for Import and Distribution
– Handle payment, delivery status, and stock in warehouse
– Resolve product or service issues by clarifying customer complaints
– Manage third-party vendors including Call Center and Logistics companies
– Admin Duties:
– Welcome visitors and direct them to relevant personnel
– Answer incoming calls, take messages, and redirect as necessary
– Receive, sort, and distribute daily mail/deliveries
– Manage dairy and arrange appointments, booking meeting rooms and conference facilities
– Control and manage company stamp usage

OBJECTIVE
– Seeking the position of Administrative Officer at an organization; aiming to enhance knowledge in database management and office administration to effectively handle daily administrative tasks. Committed to continuous learning to contribute to the company’s success.

AJINOMOTO 07/2017 – 07/2019
– Sales Admin
– Managed accommodation rentals for sales staff and depot rentals nationwide
– Supported sales force with general operations related to organizational changes
– Managed the sales staff list and checked accuracy of monthly sales expenses
– Created analytical monthly reports and collected time sheets for Sales Admin department
– Registered motorbike insurance and managed phone costs for Sales department
– Purchased office equipment and ensured maintenance for optimal working condition
– Handled sales expense tasks, including archiving monthly sales expenses

BEE CHENG HIANG 08/2016 – 05/2017
– Salesman
– Assisted customers in finding products
– Processed cash and card payments
– Answered customer queries and provided product selection guidance
– Cleaned the shop and managed stock

 ACTIVITIES
ENTRANCE EXAM SUPPORT PROGRAM 6/2015 – 8/2015
– Volunteer Student
– Provided psychological counseling for students during exam season
– Offered transportation assistance for candidates
– Guided candidates through implementation procedures

 SKILLS
– Proficient in MS Office: Word, Excel, Outlook, PowerPoint
– Strong communication and negotiation skills in English and Vietnamese
– Interpersonal skills: Teamwork, Dependability, Empathy, Responsibility

 CERTIFICATIONS
– Certificate of Completion of Import-Export Course, University of Economics, 2015
– Level A: Information Technology, University of Social Sciences and Humanities

 STRENGTHS
– Ability to work under pressure and manage business partner relationships
– Capable of working independently or as part of a team
– Positive, open-minded, energetic, and eager to learn
– Excellent communication and negotiation skills
– Strong organizational and multitasking abilities
– Dynamic, hard-working, and responsible
– Honest with a strong learning attitude