Chuyên viên hành chính bán hàng với kinh nghiệm đa dạng | Nam | 1989 | Quận 1 – Hồ Chí Minh

Giới thiệu về ứng viên

Sales Administration, Hospitality Management, Customer Service, Data Collection, Communication Skills, Teamwork …

NNGGÔÔ PPHHÁÁTT TTÀÀII
SALES ADMIN

**Objective**
– **Short Term:**
– Apply Knowledge and Experience to Support Company in Business
– Improve Skills that were Lacking During Work and Study from Manager and Colleagues
– **Long Term:**
– Challenge Myself in Multiple Jobs and Different Nature of Work
– Perfect My Abilities and Become an Influential and Beneficial Manager to Company

**Education**
– **HUTECH UNIVERSITY** 10/2007 – 11/2011
– Major: Hospitality Management

**Work Experience**
– **RONG BAY CO., LTD** 04/2013 – PRESENT
– **Receptionist**
– Welcome, Guiding, Check In – Check Out for Guests
– Receive Requests, Problems from Tenants and Notify Relevant Departments to Solve
– Record and Supervise Housekeeping, Security, Linen Department
– Answer the Phone
– Follow Up Services Office Payment
– Handle and Manage Operation, Facilities in Office
– Raise Payment Request, Purchase Request When Needed
– Run Daily, Monthly Reports, Executive Summaries for Manager
– Other Requests from Manager Office

– **THE NIELSEN COMPANY LTD** 06/2013 – 01/2017
– **Freelance Data Collector**
– Surveying, Collecting Opinions on the Assessment of Products or Services from Consumers
– Understand the Needs, Attitudes, and Reactions of Consumers to Products or Services
– Ensure Data Collection Process Complies with Standard Operations Procedure
– Ensure All Project Results are Met as Planned within Agreed Quality, Timeline, and Cost
– Responsible for Timely/Quality Feedback on Data Inquiry

– **KINH DO LTD** 2012 – 2013
– **Store Supervisor**
– Manage All Activities and QSC at the Store
– Manage, Educate, Develop Skills, and Evaluate Staff
– General Management of Business Results, Marketing Strategies, Quality of Products and Services, and Sanitary Issues at the Store
– General Management of Customer Service, Resolve Customer Complaints
– Manage Sales Reports
– Responsible for Store Activities

**Certifications**
– Bachelor of Hospitality Management 2011

**References**
– Hoàng Ngọc Bích Kim
– Supervisor of RONG BAY CO., LTD
– Mobile: [Số điện thoại]

– Nguyễn Thị Mỹ
– Group Leader of The Nielsen Company Ltd
– Mobile: [Số điện thoại]