Chuyên gia quản lý tài khoản với kinh nghiệm trong quảng cáo và chiến lược số. | Nam | 1994 | Nhà Bè – HCMC

Account Manager, Digital Strategy, Advertising Campaigns, Client Management, Sales Strategies, Communication Skills, Team Coordination, Problem-Solving …

Bảo Ngọc Lê
Account Manager
Saigon South Residences, Phước Kiểng Commune, Nhà Bè District, HCMC

OBJECTIVE
– I Am A Self-Motivated, Flexible Person Who Enjoys Overcoming Challenges And Working Under Pressure.
– My Greatest Strengths Are My Research, Communication, And High Adaptability To A New Environment.
– I Look Forward To Working Effectively With Others To Achieve A Common Goal For An Organization.

WORKING EXPERIENCE

**Cốc Cốc**
*Account Manager*
MAY 2022 – JUN 2023
– Promote & Build Awareness Of Cốc Cốc Ads To Existing Clients Or Prospective Clients Of The Industry.
– Planning & Managing Digital Strategy Follow On Business Requirement With Priority Of Target.
– Work With Potential Clients, Find Out About Their Business, Their Marketing Plan To Develop Advertising Campaigns On Cốc Cốc Ads Platform.
– Initiative In Other Account Management Tasks: Brainstorming, Research About Brand/Consumer Insights, Reports.
– Plan And Support Clients To Ensure Money Enough For Ad Campaigns And Pre-Condition To Achieve The Proposed KPIs.
– Responsible For Managing Accounts & Make Sure Of A Good Flow.
– Negotiate Contracts And Close Agreements To Maximize Profits.
– Coordinate With Team Members And Other Departments To Reach The Targets.

**Song Hanh Advertising**
*Sales And Coordinate Specialist*
MAR 2020 – APRIL 2022
– Having A Strong Knowledge About Ads Industry, In Charge Of Dealing OOH And POSM Process With Customers In Needs.
– Demonstrates Advanced Products Knowledge And Supports Others Sales Consultants How To Make Deals Become Potential Consumers And Improved Processes.
– Discovers Target Markets And Advantages Of Others Companies.
– Coordinate And Work With Customer’s Procurement, Contract Preparation, And Follow Up For Contract Sign-Off.
– Always Looks For New Ways To Make Products Attractive To Customers And Maintains Relationships With Clients.
– Works With The Marketing Department To Improve And Develop New Sales Strategies How To Make Products Appeal To Consumers (Ex: Advertises, Events, Workshops, Co-Branding).

**DRIVE**
*Assistant Business Development Manager*
AUG 2018 – AUG 2019
– Being A Assistant Business Development Manager For DRIVE Agency, With A Wealth Of Experience In Sales & Management In Retail And Hospitality, Consultancy Of Various Large Projects (All In Vietnam).
– In Order To Learn All Skills Required To Become A Successful Leader In The Field Of Hospitality Management.
– Train And Coach The Supporting Team Members Following Company’s Directions And Guidelines For Performance And Set Results.
– Ensure Adherence To All Company Principles And Policies.

**VERITAS**
*Sales Supervisor*
JUN 2016 – JUL 2018
– Assist With Sales And Marketing Activities, Coordinate Brand Marketing Campaign.
– Coordinate Contracts And Related Issues.
– Assist HR And Accounting Department. Provide Administrative Task/ Fully Support For Operation Department.
– Existing-Stores And Establishing New Stores: Operation: Coordination All Departments To Support Operation Department & Setup New Stores.
– HR: Recruitment (Job Posting, Short-List, Initial Interview With Key Position), Plan For Training/ Orientation.
– Management Customer Service Staff. Develop And Improve Standards Of Working Processes Of Departments And Processes Interacting With Customers.
– Mainly Responsible For Handling Customer Complaints.
– Take Care Of Our Partner And Handling Complaints. Purchasing: Support All Important Orders To Find Out The Most Appropriate Suppliers.
– Customer Service: Response To Customers’ Feedback/ Complain, Report To BOD, Follow Up Online Review.
– Marketing: Branding Activation & Alignment, In-Store Marketing Campaign, Event Supporter, Annual Marketing Plan, Photo Shooting And Content Editor.
– Follow Up BOD For New Concept To Develop Printing Materials, Plan For Grand Opening Event, In-Store Marketing Campaign, Event Supporter.

EDUCATION
**Ho Chi Minh University Of Culture**
*Major: Vietnamese Studies*
SEP 2012 – SEP 2016

ACTIVITIES
**University Talk – Monthly Student Network Talking Show**
JAN 2014 – FEB 2016
– Organize Monthly Events, Network With School And Company Sponsors.
– The Network Is An Independent, Professional, And Dynamic Network Of The Future Leaders Across A Range Of Industries And Professions, All Based In HCMC.
– The Network Is Constantly Evolving, Innovating, And Identifying New Ways To Be Of Service To Members. We Support Students Who Will Be Leaders, Are Continually Facing Challenges By:
– Providing Trusting, Professionally Chaired Forums Where Members Feel Safe To Share.
– Enabling Active Mentoring & Coaching Amongst Members.
– Encouraging People To Grow Out Of Their Comfort Zone.

CERTIFICATIONS
– 2016 TOEIC Certificate With Score 750 Issued By Ho Chi Minh University Of Culture.

SKILLS
1. **Communication Skills**:
– The Experience At Work As Well As Organizing Outside Activities Has Improved My Ability To Communicate Effectively With Everybody. It Also Taught Me The Importance Of Listening, Supporting And Respecting The Others.
– Leadership
– Problem-Solving And Decision-Making
– Communication (Written And Verbal) Write And Edit Reports
– Teamwork
– Analytical
– Strong Work Ethic
– Initiative
– Detail-Oriented
– Flexible/Adaptable
– Interpersonal
– Organize, Plan, And Prioritize Work

2. **Language Skills**:
– Vietnamese (100%)
– English (90%)

INTERESTS
– Sport (Soccer)
– Camping
– Vlogging