Chuyên gia quản lý chuỗi cung ứng và logistics dày dạn kinh nghiệm. | Nam Gò Vấp – Hồ Chí Minh

Logistics Management, Supply Chain, Procurement, Inventory Control, Project Management, Operations Management …

APPLICANT’S RESUME
Name:
TRUONG MINH CHIEN
Address:
Go Vap Dist., HCMC
Contact:
Cell:
+ 84 96 67 69 665 – Email:
Sex:
Male
Marital status:
Married
Notice time:
To be discussed
Expected salary:
Negotiated

Career:
– Strong commitment, together with professional working attitude and knowledge to build the company’s goal and target business growth by the firmly developments of plant operations.

HIGHLIGHTS
Highlights:
– Adapt Quickly With Professional Working Environment.
– Strong Knowledge To Work With Chemicals/Specialties/Foods At Manufacturing Plants.
– Professional Working Attitude Mindsets.
– Strong Knowledge On Materials Management (Including Production And Supply Chain Planning And Managing).
– Strong Knowledge On Demand Management And Supply Planning.
– Strong Knowledge On Management Of 3rd Party Logistics Service Providers (Trucking/Warehousing/VAS/Custom Formality).
– Strong Knowledge On Sourcing/Procurement, And Vendor/Supplier Management.
– Strong Knowledge On Project Managements On Developing And Setting Up The Logistics And Supply Chain Modal At Plants, Based On Business Strategic Development Plans.
– Strong Knowledge On Working With Management Systems At Manufacturing Plant As: ISO, HSSE, VSMG, OIMS, PQMS, BRC, GMP.
– Strong Knowledge On Developing, Controlling Of Standard Operating Procedure, Working Process, Management Of Change.
– Strong Knowledge On Working With Chemicals And Solvents, LPG, Lubricant, Bitumen And Specialties, Cosmetics, Pharmaceuticals, Foods And Beverage…With All Kinds Of Package, Means Of Transportation.

Skill And Competencies:
– Leadership And Commitments.
– Confidence And Work Independently.
– Projects (Plant Construction And Supply Chain) Management.
– Develop And Deploy End To End SOP, Working Process Before And After Commissioning Period. Recruit And Train People For The Best Performances.
– Commissioning On New Construction Plant, Modified-Existing Production Plant, Warehouse And Distribution Center Facilities.
– Strategic Thinking And Results Driven.
– Business Development, Support And Decision Making.
– Costs, Budgets Control And Financial Management.
– Plant Technical Facilities, Warehouse System And Delivery Truck Fleet Management.
– HSSE/Production/Supply Chain Operations Management.
– Familiar And Willing To Apply Management Systems At Plant.
– Team Working, Communication And Problem Solving.
– Strong Knowledge On Developing And Controlling Of Standard Operating Procedure, Working Process, GDP, GSP, GMP.

EDUCATION HISTORY
Duration
Qualification & Name of Institution
2013 – 2017 Master In Logistics – Tarlac State University (Philippine), MBA Degree
2000- 2002 Foreign Trade – Foreign Trade University (HCMC), BA Degree
1994- 1999 English Teaching – Ho Chi Minh Open University, BA Degree
1989- 1993 Mechanic And Engineering, Thu Duc (HCMC) Technical College, Advance Technical Diploma.

WORKING EXPERIENCE
Time
Duration
1) SCHINDLER VIETNAM
Apr. 2021 – May 2022
Job Positions:
Procurement, Logistics And Warehouse (PLW) Manager (Back Up For Production Manager)
Responsibilities:
– Demand And Supply Planning (Materials, Parts And Accessories).
– Warehouse And Inventory Replenishment Planning And Management.
– Procurement And Sourcing For The New Products, New Requirements For Plant Activities.
– Vendors Management On Plant Facilities And Machineries Maintenance And Repair Plans And Control.
– Materials Requirement Plan, Capacities Plan, Procurement Plan For Production And Business Plans.
– Logistics Operations (Import/Export And Shipping Managements).
– Safety And Health Lead For Plant.

Time
Duration
2) GIA HAN PLASTICS – Part Time Jobs
Jan. 2019 – Dec. 2020
Job Positions:
Production Manager/Plant Controller
Responsibilities:
– Entire Operations Of A Manufacturing Plant (In Charge Of: Production, Maintenance, Quality, R&D, Warehouse, Supply Chain, Purchasing, SHE Departments).
– Direct And Coordinate Daily Operations Of The Manufacturing Plan.
– Coordinate Both The Processing Of Orders And The Marketing Of Plant Services To Facilitate Relationships With Customers And Supply Chain Partners.
– Ensure Implementation Of Relevant Continuous Improvement Initiatives To Drive Operational Excellence And Exploit Growth Opportunities Within Plant Operations (Business Development Supports).
– Review And Re-Develop Production Processes (Materials Planning/Production Planning/Procurement Planning/HSE/Documentation Control).

Time
Duration
3) HERBALIFE (VIETNAM) – MLM_ Cosmetics, Foods And Nutrition Distribution And Supply
Apr. 2016 – Dec. 2018
Job Positions:
Head Of Supply Chain Operations
Responsibilities:
– Above Is My Team And Subordinators Built And Set-Up By Myself (Budget: US120M).
– As Head Of Supply Chain Operations, Besides The Daily Warehouse And Distribution, My Work Scopes Are Including Demand Management And Plan On Supply Schedules, Source And Procurement More POSM Items As Well As Focus On 3rd Party Service Providers And Suppliers’ Performance. Also Support Sales And Marketing Teams To Get The Events And Product Launches Deployed Successful.
– Detailed Are As Following:
– Demand Forecast And Supply Planning: Weekly/Monthly Updates.
– Order Management: Daily Control Centralized Orders And EDI To 4 Locations By Oracle/SAP System (30,000 Orders Per Day).
– Inventory Control And Stock Management. Maximize Storage Spaces By Locations And Ensure Product Readiness.
– Shipping, Warehousing And Distribution (Home Delivery And Inland Transportation) Management.
– Improve And Develop SOP/Working Processes With All Stakeholders.
– Develop People Working Capacities.
– Develop And Participate In The Development Of The Supply Chain Strategy For The Organization.
– Manage And Develop All The Processes On Procurement, Logistics And Supply Chain, QAQC.
– Ensure The Flexibilities Of Local Supply Models.
– Work With Cross Function Teams (APAC Regional Teams, Sales & Marketing, Finance, GM) To Meet The Targets And Expectations.
– Select And Evaluate Supplier ‘S Performances As 3PL, Local Service Providers To Ensure They Are Controlled Properly.
– Bidding And 3PL Project Implementation And Management.
– Direct And Indirect Procurement And Sourcing.

Improvements:
– Warehouse And Trucking Costs: 35% Down After Bidding.
– Home Delivery: No Costs Increased Required By 3PL, But Rebate Scheme Applied.
– Warehouse Spaces Increased After Re-Layouts.
– Warehouse Arrangements Improved, At 3PL As Well As Herbalife’s Facilities.
– End To End Process Recommended And Applied.
– S&OP Implementation -Monthly Meeting.

Time
Duration
4) YCH PROTRADE (3PL_3rd Party Logistics Service Providers)
Mar. 2014 – Mar. 2016
Job Positions:
Head Of Procurement/Sourcing, QEHS And Facilities
Duties:
Responsibilities:
– Besides Controlling All Operational Costs As Well As 3rd Party Service Providers’ Costs, As Head Of Procurement, I Provided Solutions And Replacements To Reduce Cost, Especially On Inland Transportation, MHE Usages. Then Took Part The Operational Processes At Warehouse/DC To Find The Solution. Lead Times Involved In The Processes Are Also Reduced To Increase The Efficiency And Productivity Of Operations.
– Detailed Are As Follows:
– Responsible For The Input Of YCH Standard Quality, Environment And Safety Requirements.
– Bidding On Warehousing And Transportation Services. Ensuring P&L, OTIF And Costs Controlled When Implementations.
– Responsible For End-To-End Sourcing Process, Leading The Process Of Vendor Sourcing, Selection, Bidding Preparation, Quotation Analysis, Vendor Workshop, Negotiation And Contract Finalization.
– Vendor Performance Management: Leading Vendor Performance Management Program, Coordinating With Other Teams To Have Overall Monthly Performance Of Each Vendor, Meeting With Poor Performers, Discussing On Action Plan And Then Following Up With Vendors To Ensure The Actions Are Taken.
– Responsible For Managing, And Providing Direction, Advice And Consult To The Teams As Sales And Business Supports, QEHS Engineers And Trainers Allocated To New Launch Projects. You Will Also Ensure All QEHS Project Tasks Are Executed On Time And Provision Of Consistent Direction Of The Company’s Quality, EHS And Training Plans.
– Do Exercise Controls Over Implementation Of Policies And Procedures For Quality And EHS And For Reviewing And Formulating Or Revising Operations Policies And Procedures.
– Ensure All Facilities And Controlled, Maintained And Upgraded Periodically, Or When Required.
– Ready To Share And Support DC Operations When Any Issue Since Project Implementation Until Go-Live, Hand-Over Period.
– Procurement Item Sourcing And Handling: Warehouse Delivery/Truck/MHE/F&B/Cosmetics/POSM/IT Devices.
– Locations: DC Network/ Customers’ Plants, Nationwide.
– Customers: Suntory Pepsi, Dutch Lady Milks, B Braun, Chevrolet.

Improvements:
1. Successfully Cost Controlled When Handed Over By Suntory Pepsi On The Physical Operations Warehouse And Distribution, In Term Of Cost Saving And Warehouse And Distribution Handling.
2. Deployed And Implemented Successfully Procurement Process Via ERP/Oracle.
3. Successfully Projects Implementation On New Warehouse And Distribution Projects (Cosmetics/In Plant).

Time
Duration
5) ORIGIN LPG (VIETNAM) LTD – Production Plant/Terminal
Sep. 2012 – Feb. 2014
Job Position:
Operations Manager
Responsibilities:
– Be Responsible To Control Supply Chain And Distribution Operations For 4 LPG Plants Nationwide (Budget: US70M) As Follows:
1. Operations Management, Included:
– Supply And Distribution For Supplying Of LPG/ LPG Cylinder And Facilities As Strategic Business Plan (South And Central Provinces).
– Source And Procure LPG, Parts And Accessories, LPG Cylinders To Supply To Distributors, New Projects.
– Inventory And Materials Management At 4 DC/Terminals To Ensure Healthy Stock And Smoothly Operations And Supply.
– 3PL/Services Providers Control And Management.
– Plant/Terminal Process And SOP Control And Revise.
– Facilities Management.
– Strategic Vendors Control And Management.
– Project(s) Management And Business Development Supports.
2. Sales And Business Development Supports:
– Development Of Distribution Network LPG, Parts And Accessories, LPG Cylinders (Before Sales).
– Project Implementation On Distribution Network Development (After Sales And Win The Bidding).
– Solutions Designs And Developments.
3. LPG Terminal Facilities Management (4 Locations):
– Godau-Dong Nai: 1,200MT (Storage Tanks And Filling Plant).
– Nha Trang: 50MT / Filling Plant.
– Da Nang: 1,000MT (Storage Tanks And Filling Plant).
– Cam Ranh: 1,000MT (Project, Under Construction).
4. HSSE Managements:
– Conduct HSSE Audits, Trainings Periodically.
– Manage And Control HSSE On Daily Basis For Road Transport And Manufacturing Terminal.
– Develop And Implement HSSE Programs By Company/Corporate And Local Governments.
– HSSE Management System Development, Implementation And Monitoring/Tracking.
5. Project Management:
– New LPG Terminal Built And Operate Safely And Successfully.

Improvements/Achievements:
1. Company Policies Developed And Applied.
2. SOP Developed And Applied For Terminals And Office.
3. Database And Documentation Management Set-Up.
4. HSE Policies Developed And Applied / No Accident.
5. Website Developed And Operated.

Time
Duration
6) GANNON (VIETNAM) LTD – Distribution And Logistics (3PL)
Sep. 2009 – Sep. 2012
Job Position:
Country Head Of Logistics / Head Of Business Development/ Head Of Project
Duties:
Responsibilities:
– As Head Of Logistics, I Support My Team To Control All Centralized Orders Made Via Call Center Then Delivery By 5 DCs Within Regions Nationwide. Besides, I Bring My Knowledge To Deploy And Implement The 3PL Projects Won Or Required By Clients. As The Same Time, I Approached Customers To Provide Them With Quotes And Solutions To Get The Business Developments. (Budget: US60M)
– Details Are My Responsible For Warehouse Operations And Distributions At 5 Distribution Centers (DC) Nationwide As Follows:
– 3PL Business Development And Project Lead.
– Contract Managements: Track/Trace And Following Up The Updated Costs, Terms And Conditions, P&L.
– Distribution, (Home) Delivery And Shipment Management: Control All Deliveries (In/Outbound) From Warehouse Until Cash Received By End User.
– Inventory Management: Control And Manage The Healthy Stock As Stock Level Agreed, Stock Take, Cycle Count As Planned.
– Demand Forecast And Supply Planning.
– Call Center Operations/ Order Management.
– Inventory Control And Stock Management.
– Procurement And Sourcing: Planning, Managing And Updating PR/PO Via ERP (AXAPTA) System.
– Products Handling: Pharmaceuticals, Cosmetic, Chemical, Food And Beverage.
– Manpower: 200+.
– Cash On Delivery (COD) Control And Manage.
– 3PL Project Implementation And Development.
– Distribution Centers Facilities/ Locations: 05 (Binh Duong: 15,000+sqm, HCMC: 1,500sqm, Da Nang: 1,000sqm, Ha Noi: 3,000sqm, Can Tho: 500 sqm); GSP/GDP Storage Spaces. Handling Of (2,000-3,000) Orders Per 05 DC Per Day.

Achievements:
– Successfully Set Up NEW 5 DC(s) For Pharmacy, Cosmetics, Chemicals Operations Nationwide.
– Successfully Set Up Operations For The NEW 5 DC(s) Nationwide.
– Provide Supply Chain And Logistics With The Best Solutions And Applications.
– Cost Reductions After Solutions.
– Successful 3PL Project Implementation And Management.

Time
Duration
7) SHELL BITUMEN VIETNAM LTD. (Oil And Gas) – Production Plant/ Terminal
May 2005 – July 2009
Job Position:
Supply Chain & Operations Manager – Go Dau IP, Bitumen Plant/ Terminal
Duties:
Responsibilities:
– As Head Of Operations Of The Terminal/ Plant, I Controlled All Activities At Site, From Raw Materials From Oversea Supplier Until Finished Goods To End User, Nationwide. The Full Supply Chain Process, Or Materials Flows Under My Control And Manage Are Including:
– Procure Raw Materials (And Technical Parts) From Oversea – Shipping/Port Handling – Importation/ Custom Formality – QAQC – Production – Storage And Inventory – Distribution/ Delivery – Customer Service And Claims Handling (Budget: US180M).
– Detailed Are As Following:
– Plan, Direct And Manage The Strategies And Annual Action Plans On Operations To Support The Company Achieve The Sales Growth Goals And Targets.
– Increase Business By Operational Efficiency & Effectiveness, Deliver Customer Service Excellence, Manage Physical Presence & Brand Experience To Support Customers’ Business Growth Success And Company Reputation.
– Develop & Lead The Implementation Of Annual Operational Plans For Excellence And Physical Presence & Brand Experience For Customers Experience & Reputation To Meet The Long-Term Strategic Business Plan, Sales Growth & P&L Objectives.
– Responsible To Lead, Direct & Manage Distribution, And Operations Efficiently, Productively And In Well Compliance With Business Sales & Marketing Plans, Business Operation Policies & Procedures And Legal Regulations.
– Oversee, Direct & Lead To Standardize And Improve The Distribution Operations’ Policies, Standards And Procedures, Ensuring The Effective & Well Complied Business Operations By All Distribution Networks.
– Overall Manage Business Operations (Including Contract Term And Condition, Order Handling, Credit Control, Warehouse And Delivery Operations, Customers’ Queries & Complaints Handling, Year-End Stock Take And Compensation).
– Direct To Develop & Manage All Customers Facilities And Workforce’s Business Implementation In Well Compliance And At Cost Effectiveness. Conduct The Periodical And Annual Meeting. Implement The Internal & External Audit Plans.
– Responsible To Direct Excellence Customer Service Performance In Alignment With Business Strategy & Regional Direction At High Satisfaction.
– Direct To Build Up Customer Services Standards & Strategies For Excellent Customer Services In Alignment With Regional Excellence CS Standards & Strategies.
– Partner And Keep Frequent Interaction With Customers To Get Input/ Feedback & Optimize Distribution Service Improvement Initiatives At Customers’ Satisfaction.
– Lead To Improve Operations Excellence Through Continuous Innovation And Creativeness For Operational & Service Excellence To Achieve Desired Results In The Areas Of Accuracy, Productivity, Delivery And On-Line Services, Cost Effectiveness.
– Lead To Leverage Customer Experience/Satisfaction Through The CS Continuous Improvement Development Programs & Annual Survey Initiatives.
– Lead & Manage Projects Relating Customers’ Complaints & Advert Case Management.
– Responsible To Increase Accessibility And Positive 1st Experience Of Customers At Via Physical Presences & Brand Experience Programs In Alignment With Regional Direction & Strategies To Meet Business Growth Demands.
– Lead & Direct Internal Auditing & Governing To Ensure The Operational Control & Business Ethics As Well As Legal Compliance.
– Lead Important Regional Initiatives And Projects At Required.

Daily Operations And Supply Management:
– Ensure Stocks Accuracy And Be Ready For Delivery At Sites At The Best Service And Product Qualities.
– Ensure All Oversea (Inbound) Shipments Received And Be Ready For Production.
– Ensure The Production Planned And Scheduled To Be Ready For Distribution.
– Ensure Healthy Inventory And Materials Availabilities At Terminals.
– Ensure All Resources And Production Capacities Are In Place And Readiness.
– Ensure Quality Of Raw Materials And Finished Goods Are Controlled And Monitored As Procedure.
– Ensure Maintenance Plan Are Implemented And Monitored. Parts And Accessories Are Ready For Replacement To Ensure No Breakdown While Production.
– Ensure Daily Transportation And Distribution.
– Ensure Daily Truck Fleets’ Availabilities, And Truck Loading/Unloading Readiness.
– Lead All The Project For Business Development At Plant/Terminal.
– Ensure To Supply And Distribute All Kinds Of Products As Strategic Business Plan.
– Ensure Working Capacity And Performances By Trucking Services Providers.
– Ensure All Processes And SOP(s) At Plant/Terminal Controlled, Reviewed And Revised, Then Updated.
– Ensure Facilities At Plant Are Maintained And Be Ready For Production At Any Requirement And Demand.
– Ensure Strategic Vendors Are Ready For Production, Distribution At Any Requirement.
– Procure Bitumen, Raw Materials, Parts And Accessories To Support Operations As Strategic Business Plan And Commitment.

2. Products Management:
– Bitumen, Asphalt, Specialties, Paints, Polymer Modified Bitumen, Surface Protection.

3. Truck Fleet And Distribution Management:
– Own Truck Fleet, Facilities Network -In/Out Plant.

4. HSSE Management (Health – Safety- Security- Environment):
– Focal Point For Shell Bitumen Vietnam (Operations And Road Transport).
– Control And Conduct The HSSE Audits (For Road Transport And Plant).
– Develop And Implement HSSE Programs By Company/Corporate And Local Governments.
– HSSE Management System Implementation And Monitoring.

5. Project Management:
– Follow Up And Control The Polymer Bituminous Plant Construction (USD8mil) As Project Owner. Monitor And Support The Project Team Until Completion.

Improvements/Achievements:
1. No Incident. No Quality Issues.
2. Not Any Late Shipment For The New Plant Construction Project Of Production Plant- PMB Plant.
3. Full Supply Chain Operations Controlled Successfully At Plant. Not Any Late Oversea Inbound Shipment. As Well As Not Any Late Outbound Shipments Supplied.
4. No Stock Out. No Loss. No Demurrage.
5. Cost Saving As Good Backup Plan, Shipping Preparations, And Warehouse Space Utilization.
6. Sales Growth (20 – 35) % Annually Without Any Issue By Operations.
7. All Process And SOP Revised And Upgraded.
8. Build The Strong Team For Best Performance (Flexible To Work Multi Jobs At The Same Time).

Time
Duration
8) EXXONMOBIL VIETNAM – (Oil And Gas) – Production Plant/ Terminal
Mar 2001 – Apr. 2005
Job Position:
Shipping And Transportation Supervisor- Truck Fleet Operations Management
Responsibilities:
– Inland Transportation:
– Control The Company Owned Truck Fleet As Well As 3rd Party Ones To Operate And Comply With Policies And Standardizations.
– Ensure No Incident, No Break-Down, No Issue On Daily Operational Basis.
– Shipping Operations And Management:
– Control And Operate The Company Owned Port To Comply With Policies And SOP.
– Coordinate With Shipping Regional Team, Local Port/Custom Authorities To Ensure No Issue Before Ship Berthing.
– Ensure No Incident, No Break-Down, No Issue On Every Vessel Discharging (In Term Of Safety, Product Quality, Shipping Document After Completion Of Discharge).

Duties:
– Management Systems:
– Vehicle Safety Management System Guides.
– Operations Integrated Management System.
– Shipping And Port Operations.
– HSSE Management System- Deploy And Implementation.

Achievements:
1. Awards Of Flawless Operations 1500 Days (Not Any Incident Within And Out Of Terminal Operations).
2. Best Results On Audit Of Management Systems (Trucking And Terminal Operations).
3. No Late Deliveries, No Loss On Delivery.

Time
Duration
9) Automobile Transportation No. 2 Ltd (COVATO2) – Inland Transportation
May 1997 – Feb 2001
Job Position:
Sales And Business Development Executive For Both HCMC Hino Dealer And COVATO 2
Responsibilities:
– Be Responsible For Daily Operations Of Trucking And Distribution.
– General Planning.
– Truck Fleet Management.

Duties:
– Sales And Business Development
– Hino Motors Truck (Cab/Chassis + Parts).
– Transportation.

P/S:
Before Working COVATO2, I Had A Period Of 5 Years Worked As Quality Controller, Workshop Supervisor For SUTUDO AND DUY KHANH ENGINEERING AND MECHANICAL WORKSHOPS Which Will Be Shared At The Interview When Required.

Prepared By,
Truong Minh Chien