Chuyên gia quản lý bất động sản với 7 năm kinh nghiệm. | Nữ | 1990 | Huyện 10 – TP. Hồ Chí Minh
Giới thiệu về ứng viên
Property Management, Office Management, Budget Management, Tenant Relations, Real Estate, Communication Skills, Operational Efficiency, Team Coordination, Customer Service, Report Writing, Financial Analysis, Lease Agreements …
PERSONAL
PROFILE
Nhu Y has 7 years of experience in property management in the real estate industry and 3 years of experience in office management at a bank. A suitably qualified individual who not only has the relevant experience that you are looking for. Mrs. Nhu Y is organized, reliable, and career-minded; she is keen to join a company like yours where she will have the opportunity to be involved in shaping its future. She has a hands-on approach to providing high-quality management and a proven ability to identify and secure new business. As a superb communicator, she can easily establish and maintain open and positive relationships with tenants, occupants, and landlords alike. She is currently hoping to join a forward-thinking business that will support her professional development.
EDUCATION
• Major in Business Administration
SKILLS
• Excellent English and Vietnamese skills
• Strong report writing and presentation capabilities
• In-depth knowledge of financial management and ability to develop and manage budgets for the company
• Ability to analyze issues and present practical solutions to BOD in a fast-moving environment
• Ability to work independently and to define and meet deadlines in a flexible environment
WORK EXPERIENCE
03/2019 – Present: Property Manager at VCRE
Key Responsibilities:
• Preparing and managing budgets
• Monitoring term contracts and managing costs effectively
• Attending to tenants’ feedback and managing the tenant-landlord relationship
• Attracting new tenants through advertising, property viewings, and encouraging referrals
• Maintaining records of income, expenses, signed leases, complaints, maintenance, etc.
• Setting rental rates, negotiating, and enforcing lease agreements
• Addressing tenant complaints and inspecting vacated units
• Contracting and supervising repairs and maintenance work
• Collecting rent, dealing with late payments, and handling operating expenses
• Representing the owner in all matters and dealings with the authority or any other person
06/2017 – 03/2019: Trade Center Management and Operation Specialist at Novaland
Key Responsibilities:
• Assisting the business operations manager in planning, organizing, and coordinating functions relating to the operation of the business
• Maintaining an updated client, customer, contractor, and supplier management system
• Monitoring expenses and budget in line with the finance and accounts department
• Providing recommendations and suggestions for improvements in any aspects relating to increased performance
• Keeping up to date with the current market trends and industry forecasts
• Coordinating with different departments to achieve optimal work production across the board
• Managing day-to-day operations
• Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards
• Maintaining policy and procedure documents
• Training new employees and ensuring that health and safety regulations are followed
• Interacting with customers and suppliers
• Representing the owner in all matters and dealings with the authority or any other person
07/2014 – 06/2017: Deputy Property Manager at ACC Thang Long Ha Noi
Key Responsibilities:
• Managing day-to-day operations
• Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards
• Inspecting property conditions and coordinating maintenance activities
• Managing budgets, accounts, rent collections, and tenant notices
• Creating and distributing marketing materials to attract new tenants
• Maintaining organized and updated resident files and records
• Reporting any problems or issues to the property manager
• Building positive relationships with prospective and current tenants
• Overseeing the timely and successful completion of maintenance requests
• Preparing and executing detailed and legally compliant lease agreements
• Overseeing all financial procedures, including verifying renter income, processing monthly payments, and executing default protocols
• Creating organizational systems to support accurate record keeping, efficient financial transactions, and prompt renter complaint resolution
• Representing the owner in all matters and dealings with the authority or any other person
12/2011 – 06/2014: Office Administrator at ACB
Key Responsibilities:
• Coordinating office activities and operations to secure efficiency and compliance with company policies
• Supervising administrative staff and dividing responsibilities to ensure performance
• Managing agendas, travel arrangements, appointments, etc. for the upper management
• Managing phone calls and correspondence (e-mail, letters, packages, etc.)
• Supporting budgeting and bookkeeping procedures
• Creating and updating records and databases with personnel, financial, and other data
• Tracking stocks of office supplies and placing orders when necessary
• Submitting timely reports and preparing presentations or proposals as assigned
• Assisting colleagues whenever necessary
