Chuyên gia Marketing và Phát triển Sản phẩm với kinh nghiệm đa ngành. | Nam Quận 1 – Hồ Chí Minh

Marketing Specialist, Product Development, Human Resource, Communication, Event Management, Customer Relationship …

Résumé
Name:
Tran Hoai Phuong – Katy Tran
Address:
Lane 60/3/32 Le Thi Rieng – District 1 – HCMC
Mobile:
(84)
Email:

EXPERIENCE
VNG Corporation, HCMC, Vietnam ~ May 2012 – Present
**Marketing Specialist**
⚫ **Marketing**
▪ Communicating with target audience and managing customer relationships
▪ Liaising with designers and printers
▪ Arranging for the effective distribution of marketing materials
▪ Maintaining and updating VIP customer databases (famous singers, actors,…)
▪ Organizing and attending events such as conferences, seminars, receptions, and exhibitions
▪ Sourcing and securing sponsorship
▪ Contributing to, and developing, marketing plans and strategies
▪ Managing budgets
▪ Monitoring competitor activity
▪ Research competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases

⚫ **Co-ordinator**
▪ Supporting the marketing manager and other colleagues
▪ Prepares marketing reports by collecting, analyzing, and summarizing sales data
▪ Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt
▪ Support VIP customers when problems in the network occur
▪ Monitors budgets by comparing and analyzing actual results with plans and forecasts

⚫ **Referee:**
Mr. Truong Danh Thanh Tu – Manager

Trails of Indochina, HCMC, Vietnam ~ Oct 2010 – April 2012
**Regional Product Supervisor**
⚫ **Product Development**
▪ Researching new products and touring options, packaging them into products and promoting them
▪ Researching and identifying new hotels and proactively keeping current with our existing hotels’ promotions and news
▪ Creating custom itineraries based on requests from Sales or agents

⚫ **Product Communication**
▪ Develop and deliver training for Sales teams to increase product and destination knowledge
▪ Work closely with Marketing team and provide regular new product information to Marketing for use in promotions

⚫ **Resource Management**
▪ Be responsible for creating and maintaining company tariff documents
▪ Be responsible for creating specific tariffs for individual agents according to requirements
▪ Be responsible for maintaining other product resources on the head office product server, collecting and coordinating updates and changes from product managers and country managers

Jay Machinery Pte Ltd, Singapore, Singapore ~ June 2007 – Aug 2010
**Senior Human Resource Officer**
⚫ **Human Resource**
▪ Prepared monthly salary for both Singapore and Foreign staff
▪ Issued Labour Contract (new application and renewal)
▪ Prepared Labour Contract and Health and Social Insurance report
▪ Prepared documents related to foreign staff (visa, Temporary Residence Card, Work Permit, etc)
▪ Maintained and updated organization chart
▪ Handled recruitment processes (posted notice on media, prepared candidate IQ test, arranged interviews, etc)
▪ Controlled official stamp
▪ Arrange all the courses needed to be trained for candidates

⚫ **Accounts**
▪ Prepared daily cash report
▪ Controlled inventory of marketing, prepaid card, and books
▪ Ordered and purchased books and inventory
▪ Controlled cash inflow and outflow
▪ Monthly Tax Invoice claimed prepared
▪ Being responsible to the Partners for all aspects of the work

⚫ **Referee:**
Mr. Aaron Khor – Manager

Gia Huy Pte Ltd, Hanoi, Vietnam ~ Jan 2000 – Nov 2004
**Human Resources Officer**
⚫ Issued Labour Contract (new application and renewal)
⚫ Registered new Social & Health Insurance and generated monthly statistics
⚫ Maintained and updated organization chart
⚫ Ensured opening of personnel files for new staff and updated changes in database and communicated with HR Headquarter on any changes in employees’ status
⚫ Implemented policy and salary procedure for new and retrenched staff
⚫ Calculated and checked monthly worksheet sum up, overtime request, and annual leave
⚫ Registered new staff to the Trade Union

SKILLS
**Technical Skills**
⚫ Tourplan (Tourism software)
⚫ Windows
⚫ Microsoft Office Suite (Word, Excel, Power Point)
⚫ Handle well in typing
⚫ Can cope well with internet

**Other Skills and Strengths**
⚫ Proficient in maintenance and preparation of Balance Sheet and Financial Statement
⚫ Experienced in solving C&B policies and handling complaints
⚫ Languages: English and Vietnamese
⚫ Excellent communication skill
⚫ Work well both independently and in a team
⚫ Responsible, pro-active, and self-motivated
⚫ Excellent problem-solving skill

EDUCATION
Australian Academy of Hospitality Management, Singapore (2004 – 2007)
**Diploma in Hospitality Management**
Major: Hospitality Management

For any further enquiries please kindly drop an e-mail @ ( )
~ Thanks For Reading ~