Chuyên gia Kinh doanh và Kỹ thuật Viễn thông | Nam | 1988 | Quận 10 – TP. Hồ Chí Minh

Telecommunication, Sales Management, Network Optimization, E-commerce, CRM, Business Development, Customer Relationship, Market Research, Team Leadership, Strategic Planning, Problem Solving, Performance Monitoring …

**Personal Information**
– **DOB:** October 09th, 1988
– **Name:** MAI HOAI TIEN
– **Gender:** Male (Married)
– **Background:** Telecommunication Engineer
– **Speciality:** Radio Network Optimization
– **Address:** 236 To Hien Thanh St., Ward 15, Dist. 10, HCMC

**Career Objective**
– **Experience:** 6 years as a telecommunications engineer and almost 7 years in sales and management.
– **Skills:**
– Problem-solving
– Analytical
– Business
– Communications
– **Achievements:** Best seller and established relationship networks in previous companies.

**Experience**
1. **03/2022 – Present:**
– **Position:** National Sales Director
– **Company:** NIDP Biotech
– **Responsibilities:**
– Develop and implement sales activities and plans to achieve revenue criteria.
– Monitor sales results, KPIs, competitive activities, and market trends.
– Build and maintain long-term relationships with suppliers and partners.
– Manage sales administration, set targets, and organize training for the sales team.
– Resolve customer complaints by investigating problems and developing solutions.
– Plan and organize refresher classes, conferences, and exhibitions.
– Monitor performance of the sales team and ensure compliance with company policies.
– Manage operational expenses and coordinate productivity improvement projects.

2. **02/2020 – 12/2021:**
– **Position:** Chief Division Sales
– **Company:** MoneyTree
– **Responsibilities:**
– Shape a new business model for E-voucher, E-wallet, and Payment gateway.
– Conduct market research and develop short-term and long-term plans.
– Coordinate with IT and Marketing teams to build products/services for the Vietnam market.
– Build a sales team and develop a network of Merchants.
– Manage product/service quality and sales targets.
– Approach partners for cooperation opportunities and present benefits.

3. **08/2018 – 12/2019:**
– **Position:** Sales Manager
– **Company:** Base Business Solutions
– **Responsibilities:**
– Manage partnerships related to Contact Center, CRM, and IT Infrastructure.
– Develop services and coordinate with SI team for customer solutions.

4. **04/2017 – 07/2018:**
– **Position:** Account Manager
– **Company:** VNPT Electronic Payment
– **Responsibilities:**
– Manage partnerships related to financial services and e-commerce.
– Build processes and documents for service operation and management.

5. **10/2015 – 03/2017:**
– **Position:** CEO
– **Company:** Phu My Television Cable
– **Responsibilities:**
– Develop business plans and manage cable transmission network infrastructure.
– Build and manage human resources and strategic partnerships.

6. **07/2009 – 09/2015:**
– **Position:** Network Optimization Engineer
– **Company:** Vietnam Mobile Telecom Services – Mobifone
– **Responsibilities:**
– Research wave instrumentation and analyze output reports.
– Participate in surveys and design planning of 2G, 3G networks.
– Manage database of stations and coordinate with partners.