Chuyên gia E-commerce với 7 năm kinh nghiệm quản lý hiệu suất. | Nam | 1991 | Gò Vấp – Hồ Chí Minh

E-commerce Manager, Performance Management, Omni Channel, Data Analysis, Project Management, Financial Modeling …

**Họ và Tên:** Nguyen Duy Anh
**Email:** [Email]
**Chỗ Ở Hiện Tại:** 111/42/12 Pham Van Chieu, Go Vap, Hồ Chí Minh, Việt Nam
**Điện Thoại:** [Điện Thoại]
**Ngày Sinh:** 25/06/1991
**Giới Tính:** Nam
**Tình Trạng Hôn Nhân:** Đã kết hôn

**Thông Tin Nghề Nghiệp**
– **Công Việc Gần Đây:** E-commerce Manager
– **Mức Độ Quan Tâm:** 7 năm kinh nghiệm
– **Bằng Cấp Cao Nhất:** Đại học
– **Cấp Bậc Hiện Tại:** Quản lý
– **Ngoại Ngữ:** Tiếng Anh – Cao cấp
– **Vị Trí Mong Muốn:** E-commerce Manager
– **Mức Lương Mong Muốn:** 60,000,000 – 100,000,000 VNĐ
– **Cấp Bậc Mong Muốn:** Quản lý
– **Ngành Nghề Mong Muốn:** Quản lý điều hành, Bán lẻ / Bán sỉ, Tiếp thị trực tuyến
– **Nơi Làm Việc Mong Muốn:** Hồ Chí Minh

**Mục Tiêu Nghề Nghiệp**
– A person who keeps searching for limits to break.
– Love to tell stories from numbers, find out where problems and opportunities are, then draw actionable plans to achieve the best outcomes.

**Kinh Nghiệm Làm Việc**
– **Head of Performance and Operation – Omni Channels**
**Central Retail – GO! & Big C**
**8/2020 – Hiện tại**
– Leading BI team in term of Automatic Reporting by dashboards and deeply analysis in Sale and Customer.
– Leading Operation Support team to improve daily Store’s performance by many projects.
– Take on a role as Project Owner for all projects to implement Business Ecosystem (OMS, WMS, TMS, POS).
– Leading Last-mile delivery operation to optimize delivery cost and balancing with service level.
– Take responsible for Cashless payment on both strategy and execution.
– Support Director on making strategy in term of sales, operation and technology roadmap.
– Provide Sale Projection and Financial Model for Omni Channels Budgeting.
– Collaborate with all functional team as Legal, IT, Finance and Accounting for any project implementation.

**Key Achievements**
– Transformed traditional reporting methodology to automation and real-time visibility.
– Built from scratch Omni Channel Operation team at stores with clearly organization and detail of scope.
– Set up SOP and implemented Operation Systems to increase 30% productivity at stores.
– Reinforced Inhouse Delivery team and dealt better 3PL’s rate card fee to reduce Delivery Cost 30%.
– Rolled-out new E-payment methods as Momo, VNPay, Zalopay on both Online and Offline.
– Opened more 3 Channels to maximize sales and enhance Omni Channels models.
– Be a key person for a success of sale evolution in H1 2021 is 17 times compared to 2020 with positive EBITDA.

– **E-commerce Team Leader**
**Vincommerce (Vinmart)**
**9/2019 – 8/2020**
– Build the E2E Order Process, which optimizes all resources from all Operation, Commercial and Marketing teams.
– Set up performance team for both planning and reporting in term of Sales and Financial.
– Collaborate with Buyer to maximize assortment for E-commerce by logic of historical sale and potential of products.
– Working closely with Store Manager to enhance store’s Online performance daily.

**Key Achievements**
– Decreased gap between GMV and Sale from 40% to 20% after 3 months.
– Online sale reached 15% evolution monthly and contributed to 5% on total sale.

– **Finance Manager**
**Tiki**
**12/2018 – 9/2019**
– Collaborate with Commercial team on setting and monitoring sales projection.
– Approve budget for campaigns and tracking performance to provide actions promptly for maximizing ROI.
– Build up automatic dashboards to support Commercial team for monitoring key metrics (Sale, Inventory, Assortment).
– Set up weekly Sale and Operation meeting to present performance and discussion on next actionable plans.

**Key Achievements**
– Supported Commercial team on their success of 90% sale target YTD in 2018.
– Hit the target of positive EBITDA in Aug 2018.

– **Accounting Supervisor**
**Lazada VN**
**3/2016 – 12/2018**
– Partner with Commercial team for inventory management like purchasing plan, slow-moving and gross margin report.
– Support Commercial team in back margin deal and collection.
– Handle monthly Group reports to submit to Regional Finance Team.
– Co-ordinate with business team to present for any discrepancy between Budget and Actual cost, as well provide action plan to bridge the gap for YTD result.

– **Finance Officer**
**Keppel Land VN**
**7/2015 – 3/2016**
– Doing bank reconciliation and record all adjusting entry into SAP.
– Accrued expense, allocated both prepaid expense and unearned revenue.

– **Accountant**
**AMA JSC VN**
**7/2013 – 7/2015**
– Preparing various accounting reports like Balance Sheet, Profit and Loss Statements, Cash Report, VAT report.

**Học Vấn & Bằng Cấp**
– **Hoasen University**
– Major of Finance and Accounting. GPA 3.0/4
– **TOEIC**
– 6/2012, 610 point

**Kỹ Năng Nổi Bật**
– Microsoft Office and ERP software
– Personal characteristics
– Interpersonal Skills
– Finance and Accounting
– Data query and visualization
– Project Management

**Người Tham Khảo:** [Thông tin người tham khảo]